Aptive Pest Control
About the business:
Aptive was founded by CEO, Vess Pearson. With under 200 employees, we started growing quickly and established our company mission: every home enjoyed. Today, Aptive is trusted by over 700,000 customers, has 125,000+ 5-star reviews, services over 120 different locations, and has over 2,400 employees. Find out for yourself why Aptive is the preferred choice for our customers.
Services:
All services 3Photos and videos
Hours of operation
- Mon – Fri
- Sat
- Sun
- 6:00 AM – 8:00 PM
- 7:00 AM – 5:00 PM
- Closed
Latest reviews
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I wish I could give a lower then a one star. This company has been nothing but a head ache. I highly suggest using someone more reliable. Not once did they ever come when I was home. Because of that my inside never got done. They came out 3 times in the rain making the chemicals clump up and I was on the phone with them throughout the time I was a customer for over 5 hours. They transferred me multiple times every time I called. They know I have animals when all the chemicals clumped up and we're supposed to remove those and never did. They have repeatedly been smart asses on the phone and I have really really kept my composure for what they have put me through. There are so many other companies that are better please look into them. This company is a joke the way its run.
Official response from representative 11.08.2026 13:08Hi Emily, Thank you for taking the time to share what you experienced. We’re sorry that repeated scheduling issues prevented the interior of your home from being treated and that concerns about treatments completed during the rain, product residue around your animals, and the amount of time spent trying to get help left you so frustrated. Having to repeatedly call, be transferred, and still feel your concerns weren’t resolved is not the experience we want associated with Aptive. Please reach… -
Sounds great if you have pets, want to take the environmentally friendly route, etc. I requested specific areas to address, called and wrote in notes for technician. No response. No direct treatment for the requested pest issue. I signed a year contract that when completed, I called to cancel. Oh no, it's a 34-month contract. I've never heard of a 34-month contract. Why not 36 months? No one knows. Cancel. It's worth taking the $199 hit to cut ties with this business.
Official response from representative 10.02.2026 18:07Thank you for taking the time to share your feedback with us, Megan. We strive to provide clear communication and effective pest control solutions, and it's disheartening to learn your time with us hasn't reflected that so far. If there's anything further we can do to address your concerns, or if you have any additional feedback, please feel free to reach out to us directly at socialmedia@goaptive.com, including your service address. We are here to help with anything we can! -Alexis -
-5/5 review :
SCAM SCAM SCAM - SAVE YOURSELF THE MONEY AND TIME!!!
We never signed a contract or agreed to any services. After one visit for a sales pitch, they kept showing up at our house two more times -- one of those at 7 a.m. -- even after we told them repeatedly that we weren't interested. Then, a month later, we get an "overdue bill" for a service we never scheduled, approved, or received.This company clearly preys on people and tries to trap them into bogus memberships. Do yourself a favor and read the other reviews before even considering them. They make it nearly impossible to cancel or get them to stop contacting you. Stay far away and save yourself the frustration.
Official response from representative 07.10.2025 14:31Hi Mariya, We understand how frustrating this situation must feel, and we take feedback like yours very seriously. At Aptive, integrity and clear communication are core to how we operate, so it’s concerning to hear that your experience didn’t reflect that. We’d like the opportunity to review what happened in detail to ensure there’s no misunderstanding about any services or billing. Please reach out to us directly at socialmedia@goaptive.com so we can look into your account and make things ri…