Reviews of local pros in Strafford, Missouri

Great service.

Came out today, the guys super friendly, and very knowledgeable, thank you so much.

Incredibly honest and forthcoming. Provided us with a quote for ‘worst case scenario’ but then only did what was necessary, saving us a ton of money. Provided a long term solution with minimal hassle. Very, very pleased with our experience.

I highly recommend this company. They were very honest, explaining every step, worked very hard to solve our problem and left no mess. Reasonable pricing. If you need help, call this company

My call was answered immediately and they were able to come out the same day They were arrived a
promptly. Very pleased with the service.

These guys are awesome! They went out of their way to help us, even at off hours. Thanks Douglas for fixing our problem with a way lower cost than I expected to have to pay!

Fast service. Cyrus and Braxton were great. Thanks!

Hire them. They came on time, were really nice, explained my septic system to me, found it because I actually didn't know where it was, pumped it quickly, and made sure my overflow alarm was working. They were even nice to my dog. Their price was more than fair. What a relief. Hire them.

Talked with and Texted pictures. Assured me they would call back and set up an appointment next day. Waited over 5 days and never heard from them again. I called & left messages and texts. Unfortunately zero reply...I have been ghosted by the technician.

EDIT...After leaving review, Austin has tried to remedy the situation. Another technician contacted me and offered immediate service. I've already found someone else to help, but I appreciate the effort. Upgrade to three stars.

I called in concerns to my toilets backing up and when plunging it, the water it backs up to the bathroom sink. Chad is full of knowledge and was able to assure that I can trust their work. Carl called me to confirm and let me know that he was on his way. He came out and drained the septic tank. Carl was knowledgeable and was able to provide me advice on how to prevent it from happening again. Great service all around and same day service!!! Thank you!

We moved to our place a year and a half ago and I wanted to have our septic tank pumped for preventative maintenance. They were able to get me scheduled for service the same week I called and were prompt, courteous, informative and friendly.
I highly recommend these guys and am very pleased with their excellent communication, service and pricing.
Thanks!

Austin’s is always top notch from both a service standpoint but also integrity standpoint. Would highly recommend for any needs that you have. Very responsive and respectful.

These guys do a great job! Thank you so much!

Very polite and efficient. Cyrus and Braxton were a pleasure and represented the business well. Highly recommend.

Quick & professional service!! Had us up and running in no time! Highly recommend!

This company stepped up and gave us an entire new septic system because another septic company took our money and failed us! Thank you Austin of Austin’s Pumping for not failing us or leaving us high and dry!! They always answer their phones! They spend the time and answer all your questions. They truly care, and stand behind their work! If I could give this company and its owners more than 5 stars I would!

Great service, came and pumped our septic tank which we do every 3 or 4 years as a prevention for septic field problems.

Pumped septic system. Neat, clean, courteous, professional, quick and focused. Could not ask for better service. Our go-to in the past and into the future. You will not be dissappointed.

Had a great experience with Austin’s Pumping service! So grateful for their prompt and professional service when we ran into an issue with our septic tank!

Cyrus and Braxton what a team! Very professional, respectful and very knowledgeable. Being in the service industry it is great to see 2 people that enjoy what they do! Would give a 10 out of 10 if possible. Again, I have to reiterate What a team you have in these 2!!!

THIS PERTAINS TO RESTAURANT GREASE TRAPS ONLY!. Not septic tank pumping services. Their Bid will Always come in lower than other haulers in the area , due to the fact that the job is never done as required by Municipal FOG requirements.
"Tanks are rarely pumped completely Out." Don't rely on their references !