Reviews of local pros in Strafford, Missouri

We called to get our septic tank pumped out
30 minutes later they were here. The worker was respectful nice and knew what he was doing. We will use them again

Very responsive, they have served me almost 10 years. Crews have been friendly and well mannered. Had a riser and lid to grade installed after pumping this year. Reasonable price for that service too.

Austin’s always provides great service. When our septic tanks need pumped at our RV Park, they need pumped immediately. Austin’s provides that service within 24 hours or less. I would highly recommend them to anyone who asks.

professional job and customer service. After having our septic tank pumped and clog removed, our pluming problems were resolved. Shortly after, the owner came and completed the work and did some extra things to make sure we were taken care of. I would recommend!

Our septic system started giving us trouble late Friday afternoon before this big snow storm hit with sub zero temperatures. We called a dozen different places, but Austin's Pumping Service was the only place that called us back, and they sent out Cyrus and Braxton at about 6:00 to help us out. It was FREEZING outside, but those two came out and took care of our septic system with cheery attitudes and got it fixed for us. It was determined that there was a clog, so they unclogged it, and then sucked out our tank. I've got nothing but kind words for Cyrus and Braxton who got us out of a stressful situation so that we could enjoy our snowed in weekend without the stress of a messed up septic system. We will definitely use this company again.

Our septic system was on its last legs, so we reached out to several companies for quotes. Austin’s was one of the first—and few—to respond, and from that point on the experience was excellent. The entire team was professional, knowledgeable, and a pleasure to work with. They went above and beyond to meet our needs and ensure everything was taken care of. I highly recommend them for septic system service or replacement!

We recently bought a home in Branson, MO. The septic system was leaking and needed replaced. The crew at Austin’s Pumping was responsive, hardworking and took the time to answer our questions. They even took the time to help us understand our water softener which was totally unrelated to the task at hand ! Great groups of guys and we would highly recommend them.

Austin did a fabulous job inspecting our well and septic system for our new home. We were moving from 800 miles away so we needed someone we could trust to do a good job. Austin did just that! We highly recommend him and his company!

Set up an appointment a week ahead for an estimate. Calls to say on there way then before they got here called to cancel says he doesn't want to do the job how unprofessional.

Highly experienced electrician. Made a difficult repair to existing service equipment that passed all city of Springfield utility requirements. Worked quickly, on same day notice, coordinated with city utility, and at what I considered a bargain rate.

Professional,honest.smart,knowledgeable,gives back to his community,a well rounded man, Thanks Joe for everything that you accomplished…

Joe was upfront, honest, and very knowledgeable when I showed him my problems for my water heater. He gave me multiple options on to fix it and helped me understand why it was those options. He did this all while being friendly and professional. He will be my go to for future services!

Messina was assigned to a service request I submitted through my home warranty company for my rental property.

It took over 2 weeks to get the initial visit scheduled, and I had to call and text him my info multiple times to get that appointment.

Following the initial diagnosis, the follow-up appointment came and went and Messina plumbing did not show up. When I called and asked what had happened, Joe lied and said that they had gone but no one would answer the door. I asked him if they had tried to contact anyone when this happened, and Joe again lied and said that someone had been contacted.

I knew that Joe did not have the phone number of the residents at my property, so I asked him who he had contacted.

**At this point, Joe got very angry on the phone and asked me what I wanted. I said I just wanted someone to show up for the appointment, and he told me to text him my info and he would get me on the schedule and personally take care of it, and if that wasn't good enough for me then he would just walk away.**

At this point Joe had asked me to text him my info many times, my text conversation with him in my phone was just me sending the same info over and over and trying to get him to tell me what is going on with the request. I was tired of the struggle so asked my home warranty company to reassign the request to another company, and they reassigned to Elite Renovations.

Elite Renovations was a night and day difference from Messina. They called me minutes after the ticket was reassigned, and had someone out within 2 days. I had a follow-up request that they again, immediately responded to. Was very nice, and just shows how bad of service Messina is providing related to other companies.

I hired Messina Plumbing to install a new water heater. Joe was very prompt and responsive to my initial request for service, provided a very fair and competitive quote to me and had the work completed within one week. He made some additional repairs to my gas line to correct a safety issue. I had quite a few questions regarding pricing and installation, and Joe’s explanation were very thorough I could not be happier with the service provided, and highly recommend Joe Messina and his business.

Messina Plumbing and Mechanical,
Joe and Cody are absolute professionals,easy to understand and true to their word.
After buying an older home, knowing we needed updates throughout the home and the property,I found Joe and Cody. The projects we were having estimated were vast and many. Form a new septic tank and lateral lines, well house plumbing, a frost free replacement, a dish washer install, ahot water heater installation to full install in a home generator plumbed to a natural gas tank and wired to the homes electric box .... EVERYTHING IS FLAWLESS. The from the beginning of the project to the last day, Joe and Cody were true professionals, top tier craftsmanshipanship

Joe is truly an amazing and professional man. Our experience with him was nothing short of a god send. He was assigned to us by our home warranty but quickly discovered that the repairs we needed would not be covered by them. He went above and beyond anything he needed to do and anything I could have imagined of any plumber to fix our hot water heater and save us money. I would recommend him to anyone and everyone needing repairs for their plumbing issues. He works with integrity and honesty every step of the way. He is open to discussion and offers every feasible option. I cannot praise him enough for what he did for me and my family!

Had an amazing experience with Joe the owner and Master Plumber of Messina Plumbing today. Joe is a true service professional. He places the needs of his clients above all else. I have never met anyone with a passion to serve others like Joe. He loves what he does as it is his calling from God, and it shows in everything he does. I had originally met Joe 7 years ago and it was a real blessing to me to reconnect with him today. I won't use anyone else for any of my plumbing,, HVAC, or mechanical needs again. Thank you Joe.

Hands down, Messina Plumbing is the only plumber I will ever use. Professional, courteous, timely, and you can tell they take great care to make sure their customers are taken care of well, at a fair price for the expertise & work received. If I could give 10 stars I would.

Two of three toilets weren’t working in our home. After nearly 2 weeks without a plumber coming, we contacted our home insurance and requested a new plumber. Joe Messina called us within the hour and fixed both toilets the very next morning! Excellent work and explained what he did.
Highly recommend Messina Plumbing!

Joe did a fantastic job not only finding where our water was leaking, but he was able to figure out the source of the issue and educate us on how our systems work. Excellent service, quick turnaround, and we'll be working with him again in the future.

We've had Joe work on plumbing repairs twice at our house. Recently, we needed to repair the pipes for our hallway bathroom shower. Joe came out and provided an estimate and worked with us to schedule when he would come back to do that repair (we had a vacation planned, so we couldn't do it right away). He called on the scheduled day letting us know he was on his way. He worked 3 hours to fix the pipes, which required removing the sheet rock in the master bathroom. When done, not only was the hallway bathroom shower fixed, but he had replaced the sheet rock so that all we had to do was tape and paint it. Our previous plumbers that the home warranty company used didn't do that step. Joe was kind, thorough, and very reasonably priced. Highly recommend!