Browse businesses in Union, MO

What locals say about Septic System in Union

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  Jeffro B.

  20 August 2026
  5

  Great company. Knowledgeable staff. Clear & Precise communication. We had our share of obstacles to overcome, but their team resolved promptly without exception. I was fully prepared to be highly disappointed, but they proved me wrong. I will highly recommend & look forward to doing business with SS again.

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  Peter S.

  21 May 2025
  5

  Septic tank pumping I highly recommend Septic Services. Great office staff, an excellent technician, prompt and timely service at a fair price. If you have never had a pleasant, stress free experience with septic tank issues then you haven't used Septic Services Co. in Union MO I highly recommend them - 5 stars isn't enough!!

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  J D.

  27 April 2025
  5

  Septic services did a great job installing a new aeration tank, the y got the permit quickly and finished in one day. Price was comparable to most other companies. I Recommend this company

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  jana willoams ..

  12 July 2024
  5

  Great service extremely friendly showed me what I needed to be done enlighten me about septic system. I had no idea what to do and he was very helpful. Made everything the job is here. The price was reasonable highly recommend. Paid my bill on the spot and got my receipt. Thank you guys.

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  Patrick S.

  22 February 2024
  5

  Septic Services Thanks again for taking care of our septic problems today.... Alex the owner son was great to work with and he answered all my questions.... Showed up right on time, tracked down exactly what was going on with our septic system..... Thankks again Septic Services

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  Jesica H.

  25 September 2022
  4

  UPDATE: The owner of this business saw my review & came out personally to talk to me. He was very kind and professional, & apologized/took responsibility for the issues that they've had in their office. They are working on improving those issues and should be back to the excellent service we're used to soon. The weather was also a reason as to why the delays - which I understand - but still the owner agreed that the way things were handled in the office were less than ideal. We also talked about the Wi-Fi cables being cut - we have a pasture that we use for horses; and so that we could maintain as much pasture as possible (because originally the septic field would have taken a pretty large portion), they pushed the septic site over as much as they could. This caused it to move into the dish site, which is understandable. I do appreciate that they allowed us to keep more of our pasture than we had expected & so being without Wi-Fi for the time that I've been without it is worth it in the long run because I'm able to keep more land for the horses. Again, I'd like to note the crew that came out to do the work was top tier - on time, efficient, professional. I do recommend them for septic needs as they are very competitively priced, do quality work, and the owner is engaged, takes responsibility, and takes action as needed. That in itself speaks volumes to me. _____________________ We've been a customer of septic services for years. In late January 2022, I contacted them to replace our septic system. They priced it, planned it, and said at that time they were 14 weeks out. We paid up front as they asked. 2 months later, I called just to see if we were still on the same timeline as I know weather can cause delays. I was told by a woman in the office that we were "still pretty low on the list" and that the weather had been an issue. Understandable. A month later I called again to check the timeline. I was told the same thing. I noticed that I had to ask very specific questions because the woman in the office I was dealing with was extremely vague. A month later, now May, I called again. I was told that we were "about halfway" on the list. In June I called. Same thing. July I call. Now I'm told that we're higher on the list and it could potentially be by the end of the month. Okay....good news, right? August comes around and no Septic Services. I call again. Now I get a different woman in the office who seems to have no idea what's going on with my account and why no one has called me. Apparently they need to get a permit. THEY HAVE HAD OUR MONEY SINCE THE FIRST PART OF FEBRUARY AT THIS TIME - originally told us less than 4 months to get it done - and now I'm told they haven't even started the process to get the appropriate permits?!? I ask for the timeline - they say it takes about a month. Ridiculous. At that point I'm told a supervisor will call me back. Well, he doesn't call back when I'm told he's supposed to, so I call again a couple days later. The new woman I'm speaking to (she is very nice) apologizes and says he was out of the office but I'll get a call back asap. The supervisor calls me and explains that whoever was originally handling my account in the office left the company and apparently the ball was dropped on getting the permit. So we're now 7 months into a job that was originally quoted under 4. They start the permit process - it takes every bit of one month. And we have to call them to get the updates - all of a sudden, one day we call (they don't call us, WE call them) and we're told "it JUST got approved, we'll be there Friday!" Ok..... They come Friday at 7:30am. The crew is professional. The supervisor arrives a little bit later and explains where they're going to put the field, etc. Its going in the front yard & we'll have to pull down a fence for it, etc - ok. They notice that there's a satellite dish that somehow wasn't noticed when they did the plans (I'm not sure how it wasn't noticed, it sits in the middle of the yard). Well, hopefully Wi-Fi or whatever isn't hooked up to that, because they were going to have to dig it up for the field. Guess what - Wi-Fi was connected to that. The septic service crew that came out & did the actual work was great - I have no complaints about how the work was actually done. They were quick, efficient, professional. But the administration of this project, the office part of it, and the planning was not a great experience. I truly hope that we were the only ones affected by this "dropped ball" in the company, and I'm glad it's over with so that I don't have to continue dealing with this headache.

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  Sandy M.

  26 April 2021
  5

  This is a 5 Star company. We called them at 8:00 a.m. today with a serious septic leak problem and not only did they send someone immediately but the owner came out himself and took care of us. Their price was very reasonable and I will forever be a loyal customer of theirs to show my gratitude. Thank you for the 5-Star customer service, Septic Services, Inc.!

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  Jan S.

  11 October 2020
  1

  I had a system installed by them 8 years ago and it's already failing. I called them over a week ago, hopefully they will come out tomorrow, but nothing yet. The person who answered the phone said several people are having trouble with the septic systems so they couldn't come for a while. Had a few other estimates this last week all said looks like Septic Systems from Union Missouri did a lousy job installing the system. If they make it right, I'll let you know, but if it were built right should of been good for 40 years, not 8. I have no idea what to do really wasn't planning for this.

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  V S.

  09 July 2020
  1

  Too bad you can't rate with ZERO stars. Service and maintenance contract paid for 20 years since I knew NOTHING about a septic system. Began calling attention to effluence spots in the yard 5 years after installation only to be told this was perfectly normal by their technicians (it isn't). I was under the impression that they were the experts (they're not) and should've been alerting me to wet spots with required solutions. Their position now is that drain field has failed due to projected 20 year life span-it was failing 15 years ago but the technicians had no idea-my first clue should've been the constant help wanted signs posted at the business yard. 2 new contractors called for replacement bids have shaken their heads and said they replace their work constantly and this is typical. BUYER BEWARE..

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