Reviews of local pros in Webster Groves, Missouri
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It's a professional experience from start to finish. Triton gave me the best estimate of any of the three companies I sought out for a quote. Well, one of those was a freelancer who does fence installation as a side gig but that guy severely lacked professional communication and only gave a slightly better estimate. Triton offers great customer service and communication at an excellent price.
Once they got the fence permit from the city they were at my house installing the fence the very next day, and it took only one day to install. The laborers removed the existing dilapidated fence, cleared away the invasive roots and plants, and installed a galvanized chain link with two gates. I was very impressed that they did all this while conscious of the primary purpose of the fence which was to keep dogs in, and other animals out. I have three dogs that tend to escape but the new fence is close to the ground on all sides. They also filled holes that the new fence would have otherwise bridged. I'm very happy that I can now let the dogs out without having to worry about them getting under the fence.
Skip the freelancer hobbyists who don't know how to send emails or respond to texts. Triton already offers a great price and it comes with a professional experience and a high quality result. -
As you prepare for your spring and summer projects I implore you to look elsewhere. I had a horrific experience with this company and I would like to spare someone else wasted time. I signed a contract with them in October 2023. Not 1 thing was started by Nov 24 when I went with another company. The only communication I received from Dave Mason was when I reached out. Then promises were made and never kept. If you want to have your time wasted and have horrible customer service then this is the company for you.
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Tim and his group are awesome. We had our roof and siding replaced and new gutters and gutter guards installed. Tim and Christine kept us up to date on progress and were very responsive and willing to make things right. It was a pleasure working with Triton Exteriors. I would gladly contact them in the future.
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Dave Mason of Triton Exteriors is a great and helpful guy. He guided me in each steps end to end whether giving quick quotes or responding to any questions I had or helping to choose the right shingle/product. Overall, as a customer it was great a experience and satisfaction. I will 100% recommend Triton Exteriors for any roofing needs without any doubts!
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Dave and his team at Triton did a great job replacing the flashing around our chimneys as well as some roof and gutter repairs. They gave a fair price and had the work done in a single day. I really appreciated them calling back after the work was completed to ensure I was satisfied with everything.
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Triton installed a new roof on our garage last year and just finished installing a new roof on our house. They do such a good job and have great customer service. They respond quickly to bid requests and to actually getting the job done. The crew is respectful to property and clean up very nicely. I would highly recommend using them for roof replacement.
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We contacted Triton Exteriors to extend two downspouts to connect to drain tile that had shifted. We were in a crunch because the work was part of a home inspection and needed to be done in a short timeframe. I submitted an online inquiry and was contacted by Triton quickly. Within a couple of days they were able to give me a quote and complete the work. I also contacted Christina with questions about the quote and she provided quick and complete responses. I will definitely use them again in the future.
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Triton Exteriors just completed an exceptional job installing all new gutters and downspouts on my home. Dave, the supervisor, was very responsive and made sure every detail was covered. We were in a bit of an emergency situation with heavy rains on the way so they estimated and completed the job well within my time requirements. I was very pleased with them and highly recommend them!
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I hired Tim at Triton to replace my roof and my gutters. He was professional throughout the process, and I had a good experience with this company. When I wasn't satisfied with the gutters, he responded and made them right. One caveat: When I received the final invoice, I was offered a discount if I posted a review. I NEVER accept money for a review, but that might explain why so many people have posted reviews! :) So this is my freebie review. I recommend this company.
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Hello - we had our 3rd project with Triton done, installing gutters and replacing siding. We're very happy with the work of the teams who each worked on this project - 1 team did the gutter replacement/installation and 2nd team did the siding replacement/installation. They were all very friendly, on time, worked very hard and cleaned up everything when the projects were done. We're very glad we had Triton handle all 3 of our home improvement projects. If we need something in the future, they're my first call! Thank you so much!
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Completely professional at every aspect’ loved the work, loved the communication simple quick’ would refer anyone. Great job Austin.
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We needed some rotten planks of wood replaced that would be used to mount a garage door. We have used Triton in the past to replace our gutters and then a new roof. Since they did a great job and were wonderful to work with, we asked them to do the job. They worked hard to get us into their schedule so they could get it done quickly as we had a garage door company waiting to put the new garage door in before the weather turned bad. We are so thankful for Triton taking care of us and doing another great job. This was the third time we have used them.
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I wish I could give Triton Exteriors zero stars. My experience with them has been nothing short of a nightmare. I had gutters installed on one side of my house, and the result has been devastating. The gutters they installed caused over $3,000 worth of water damage, and now I need to completely replace the drywall in my living room. The level of damage is beyond frustrating.
When I reached out to them to address the issue, Dave Mason, the representative, was unprofessional and dismissive. Instead of taking responsibility or even offering a helpful solution, he seemed uninterested and condescending. His attitude only added to my growing frustration. He kept denying any involvement in the water issue however he even stated that the gutters did not seem to be installed correctly!!
I've had multiple roofing and gutter experts inspect the damage, and they all point to the gutters as the root cause. It’s clear that the installation was faulty, yet Triton Exteriors. has done nothing to rectify the situation.
Avoid this company if you value your home and your sanity. Their work is shoddy, their customer service is terrible, and their response to issues is appalling. Save yourself the headache and go with a more reputable company. -
In October, we had a new roof installed and we were so very pleased with Tim and his crew! The workmanship was excellent, all of our questions and concerns were addressed promptly, and the relationship we built with the company is ongoing! When we were ready for a new fence, we knew exactly who to call! Once again, we were not disappointed! Christina’s professionalism, knowledge, and accessibility were so appreciated and the crew who installed our fence were extremely hard working, thorough, and took pride in their work! We will always recommend Triton to anyone who is needing exterior repairs!
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Triton installed a new roof and new siding on our home. They did a phenomenal job. Everything was installed perfectly, by a very experienced crew, and in a very timely manner. The owner, Tim, is a class-act. He presented us with many options and executed the install seamlessly. If you need work done, do yourself a favor and call Triton. We are very satisfied.
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I am so happy to have worked with Triton Exteriors on my roof replacement. Tim & his team were extremely professional, very responsive and did great work. They came back out the following day to do another property walk for debris and check with me about my satisfaction of the work.
When dealing with contractors, you never know what you're going to get. But, Tim was honest, cooperative and very friendly. I look forward to working with Triton on any other projects we need in the future.
Thanks Triton!!! -
This is a late review from the end of 2024.
Our house got hit hard during the severe storms of May 2024 (mostly from major hail damage). We eventually decided to give Triton a call, as they had the most signs in our neighborhood (this is the second roofing / exterior company we called, as the first company, a friend of a friend, came out and then completely ghosted us). I called Triton and set up an appointment for 9/3/2024. I also received an email from Tim Nesbit with a "pre" estimate based off of the insurance estimate I sent in. Well, 9/3/2024 came and went. No one ever showed up, nor did anyone ever call. Given our experience with the first company, this was a major red flag. So we just ended up going with another exterior company. -
Contacted Triton for siding repair estimate and was blown off! As soon as I sent a picture of my home, the lady on the phone said my front porch roof wasn't stable enough based on looking at google. She explained they would have to do repairs to that first, which I understood. She said they would email an estimate for all the work, but no one has responded. Her attitude made me feel as though my house wasn't substantial enough for their level of work and Triton didn't have the time. In the end, my house is being fixed by someone who values my situation thankfully.
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We were very pleased with the work Triton did to replace our old wooden siding with hardy-board and our fascia wrapped. Tim & the office staff was very professional & quick to respond to any questions. The work was done quickly & they cleaned up well when they were done. I would recommend them to anyone needed siding replaced.
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After using Triton for new siding on our home a couple of years ago, we went back to them for a new roof. Once again, Tim was professional and helpful. He gave us a great price and we could not be happier with the end result. The crew worked incredibly hard, finished the job more quickly than I could imagine, and did a great job cleaning up when the project was completed. The entire experience was terrific. I recommend them without hesitation.
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I am a satisfied customer. Triton came through for us even though we had a couple of relatively small jobs, and handled them very well. We received detailed quotes and fair pricing. Gutters and rotting fascia were replaced on our three- story home, and another job on the front gutter was done in a timely and professional manner. Blake was prompt and communicative, and went above and beyond when we asked for special help to assist with a “wildlife” issue in the attic! Chris coordinated and kept me informed. I’m relieved to have found our go-to company!