Reviews of local pros in Eureka, Montana

Had a great experience with Austin. Had low water pressure in a faucet that was diagnosed quickly and fixed without issue.

Austin has done great work for me, very detailed, thorough and clean work.

Austin is amazing. He came out on very short notice to test our water and look at our hot water tank and gave us excellent advice. (The hot water tank is less than a year old and not working right)

Austin plumbed my whole house excellent job and reasonable price. Would highly recommend him.

Great service. Called late Sunday and he came out Monday morning, and everything was fixed and ready to go Monday evening. Didn't overcharge,and the job was done very professionally.

We had several projects that needed to be done around our property, and Austin was amazing to work with! He responded quickly to my calls and texts and showed up multiple days in a row to get everything done. The results are fantastic — I couldn’t be happier with his work!

Austin is great to work with! Professional, quality work, fair prices and great communication. He's also great at explaining everything he's doing and just a genuinely nice guy, which makes working with him a breeze. We'll definitely call him again and first for any future jobs.

Austin and Kelsea removed our tankless water heater after we had been calling plumbers for three months without much luck getting someone to our house or even returning a phone call.
Austin returned our call in a timely manner. He came out to our house before the job to check out what would be needed and answered our questions. He gave us a bid that evening and was replacing our water heater within a week.
Professional, knowledgeable, tidy and charged us exactly what was quoted. Great integrity. Give him a chance to prove himself.

Great People great workmanship Great Customer Service Highly recommend !

This has been the most upsetting experience I have ever had with a contractor. The last week of May my guest cabin had a leak and a Bakkila employee came to fix it. I also had to pex pipes for a heating system that were cut due to some work done in my basement. I asked the employee to fix those as well. He said he didn't have the correct size piece and that he would be out soon to fix it. In July I touched base and one of the owners said they were aware and had some big jobs, but they would be out as soon as possible. I touched base again in the end of August, with the same answer from the owner. In September when I called again she claimed that her husband didn't know what needed to be done. I had to call 3 times in September to finally get an employee to come do the work. He was supposed to fix the pipes and prepare the outdoor stove for use by charging the system with water. Before he left I asked if he put water in the system, he replied "Yes, it is all ready to go!". I thanked him and the next morning I got a call from the owner demanding I pay the bill in cash and that she would meet me in town. When she showed up she didn't have an invoice. I wouldn't pay without an invoice and reaccept, especially cash because I was worried they might "forget" I paid. Then a few days later went to start a fire in my stove only to notice the heat going up at an excessive rate. I figured out there was no water in the system. I immediately shut everything I could down and started putting water in the system (which took over an hour to fill up, so it wasn't just "low"). As a result of the lack of water the main pump seized up. Bakkila claimed that a rock got in my system while doing work, but the only place the line was cut was indoors and several inches above the floor. I also have a "Y-screen" in the system, so even if there was a rock in the system it would have been caught and stopped by the screen. I had another plumber remove and inspect the screen for damage and it is in perfect condition, so there is absolutely no way that a rock got into this pump like Viekko is claiming. I asked him to make it right by replacing the pump at cost, but both owners got very aggressive so I ended up calling another more professional plumber who was able to correct Carl and Viekko Bakkila's negligence and mistakes and get my heating system in perfect running order.

Veikko and his team are absolutely wonderful to deal with. The service was awesome, from our new build, to the selection of hardware. Their service is prompt, friendly, and their work is top-notch!! We would highly recommend them!

Wanted them to fix some issues with the plumbing, they said they could do it in a few weeks, it ended up being months before they came, and they'd only do it if they could install a HVAC system too. They ended up not even doing the full plumbing job i asked for, they also tried to upsell a shower install that didn't even fit, they took out a window in the bathroom without asking permission. Tried to contact them about this and they never bothered to reply. Sure were communicative when they wanted to be paid though. Awful experience.

Horrible service poor workmanship brand new home flooded they don’t stand behind thier work and bill was jacked up terrible and they didn’t call for proper inspections

I called Koocanusa Plumbing & Electric with a furnace issue. Within 90 minutes they were at the house with the part. Tom was very quick, friendly and knowledgeable. Would highly recommend. Thanks for the service.

It's pretty hard to justify a trip to the flathead ..if these guys dont have it theres a pretty good chance you'll have to make that choice or save about 60% and order on line! That's pretty harsh sounding I know but I bought a $20 per fitting the other day..the same one is for sale at HD in kalispell for $7.49..but I sure bought it and 2 more because its 4 hours and $75 in fuel to go to HD! Thank you kookenoosa plumbing..like the ol saying goes.." I buy you fly.😋

I have left a message every day for 8 business days for a call back to discuss a new build for rough in pluming. I have yet to hear back. I hate giving such a low rating, hopefully they call me back and I can change it.

Edit - Wow these google reviews really work. I got a call back from them about 40 minutes after i wrote the above review. I have adjusted their rating up from 1 start to 4 stars. Would have been 5 if I had not had the run around in the first place. They are very helpful when you do get a response.

Koocanusa plumbing is amazing! Woke up to no water this morning. I called them at 8 am, they were out within an hour and the project is completed and I have water again!!! Many thanks to the very friendly gentleman they came out to help. I will sing your praises to everyone!

Would give less if I could. Called them 8 days ago with a hot water tank problem and no call back. Then they call on Wednesday at 8 am saying they will be there in 30 minutes, had an appointment that I couldn't cancel, told the guy I would be home at 1130, no call no show! I called them again on Friday and still no call back

I would give them zero stars.
They dont care about the locals...
They have a credit card only charge notice, yet they are charging that to all cards.
Made a hefty putchase, and of course, I paid using a debit card to see that the charge was applied... I called the owner about it and he said that he is busy going to a wedding while hanging up the phone.
If I had the warning for all cards, I would rather walk 100 feet to the bank and pay cash... the sad part is that the hefty fee I paid isn't helping the business, just some ricch guy somewhere on this planet.
Then helping the local business is a sham.

I’ve used them for many plumbing problems and got prompt response and good service. About a month ago I called saying I needed to have a commode removed. I called again, no report of my first call. Said they’d get back to me. No response. I got a handyman to take it out. I called to have commode and sink installed. No response. I stopped in to purchase something and filled out another request. They had no record of my prior calls. I called and said I needed a plumber and asked them if they could give me a rough idea of service. He said he’d put it on the request stack. They had no record of my prior requests! It’s gone from efficient to sloppy customer care. In over 15 years I’ve never seen the business run so carelessly.

Great experience. Good , good folks.