HVAC reviews in Great Falls, Montana

4.4 based on 24 reviews Back to the listing
    5

    Brennan H&C has always offered top notch service and installation! If we've ever had problems they are there promptly to service the equipment. They have always been professional! I would highly recommend this business!!

    5

    When it comes to HVAC, you get what you pay for. Brennan H&C have installed a new construction furnace, as well as AC units in the same new construction, and my existing house - all the way in Bozeman. Tried to find a qualified and competent company in Bozeman and Kalispell, and they seem to be partially trained and marginally competent compared to the school trained guys that this company has employed. Would I use them again - hell yes. If they were local here in Bozeman, I would have them do our semi-annual maintenance on my organization's building. Keep up the great work. (Oh, and they also put in a new furnace and A/C unit at my folks house in GF, as well as an overhead garage heater. Flawless). Do your homework and you will find out why they are so good. I'm not willing to pay for work that continually needs "maintenance" because the first 3 guys didn't know what they were doing (which has happened here in Bozeman).

    5

    Great, super nice, rapid customer service from local family owned business. AC broke in the midst of a couple weeks of 90F+ heat (compressor went out on old R22 unit); they came out to bid the repair and had me back up and running with new AC unit installed the next day. Would call them again, no question.

    1

    I had them install a air conditioning unit for our home and it only stays charged for one year. I’ve paid them $1000’s to recharge the unit and they dont stand behind any work. They say its normal to have all the fittings leak every year. Terrible buisness.

    5

    I had major water damage in the house with the existing furnace being submerged. Pat came right over to inspect the issue. He was so wonderful and very nice to work with! The next morning Chad was over to install a new furnace and air conditioner and to repair the ducting that was damaged. They were absolutely fantastic! It was one of the best experiences considering the circumstances and they will always be my go to from this point on!

    5

    I have used Brennan at both our store and at home to service our Heat and AC systems for over 25 years. Staff is knowledgeable and personable. They have serviced our roof system when it was -10. The tech was a Popsicle when done but he got our heat going! Fairly priced and reliable. I appreciate the good work.

    5

    Came home after work to find out our AC had gone out. Called Brennan H/C and Billy went out of his way after hours to come over to try to get it working. It wasn't a quick easy, fix so they came out next morning with the parts they needed and got it working! Great Service! Would Highly recommend anyone that wants local, quality work.

    4

    I Called and spoke with Pat about a garage heater install. He made time for me just a few minutes, and he followed me to the garage. Pat only asked a few questions, like where did I want it, and anything special on the vent. Straight up the wall and out the back of the garage. Wow, that is what he did, and it is great. They even used cluck that matches the sideing. I am very happy with the job and workmanship. Excellent work.

    5

    Great people,great service, quality products. I was very happy when they put in my AC and I am happy today they also repaired my heater motor and everything is still working great. Highly recommend these guys

    1

    Our company used B & B heating for a job and we regret it. We had trouble getting them to respond when called, so we ended up calling another company also. Finally B & B showed up and diagnosed a problem and told us they fixed it. Within 2 or 3 days the AC unit would not work again. Another company was called out and had to replace the entire unit because it was burned up. We paid 1900 cash for the new unit and were very pleased with that company. Several weeks later we received a bill from B & B for the supposed repair. When we approached them and wanted to discuss the issue and seek a compromise on the bill we experienced complete disrespect and resistance. The company was rude to my property manager and me. They refused to own any of the problem and would not even consider reducing the bill or meeting us in the middle. During the discussions, they ran the competing company down and indicated that they were not a reputable company. We were left feeling very disrespected and cheated. I have instructed my property manager never to have B & B come to any of my properties again. He agreed and went further by saying that he would never use them again for any of the properties he manages for other owners either. It would have gone a long way for them to have shown some empathy toward our situation. Whatever happened to "the customer is always right”? I would have gladly compromised and paid half the bill and walked away feeling understood and respected. I can't with good conscience recommend a company to friends if they leave me feeling that they cheat people and have no ethics. I will pay the entire bill because it's a legal debt and it's the right thing to do; however, I will never forget how they left us feeling after our transaction with them.

    5

    B & B has been our go to HVAC Company for many years. There is none better in Great Falls in our opinion. They know what they are doing and the prices are fair. Had several Heating Units installed and we are very happy with their products and service. 5 Stars!!!!!!! Robert and Monica Branch

    5

    Very professional. I have had them over to repair an old furnace and when it was time, I selected them to install a new one. No pressure, good work, goes the extra bit to make sure things are better than ever. Helps with the little things. I didn't hear,"not my job". Great and awesome crew, highly recommend them.

    4

    The crew was professional and friendly and, so far as I can tell, they did a great job installing the system. My only complaint is a lack of communication. The removal of our old ac unit ended up costing us an additional $600. While I am partly to blame because I never got the removal in writing as part of the original job, I wish I would have been told the extra cost was going to be added before they came and removed the unit. That being said, I'd use B&B again, just get the entire job in writing before work begins.

    5

    I was concerned about my old home furnace making an odd noise just as the latest snow and cold weather hit. Charlie sent Riley out to my place right away, and he quickly addressed the problem. I plan to have them back to do more work for me in the spring. I highly recommend B&B. They are my go-to HVAC solution!

    5

    The owner came out at the drop of a hat. Had the most competitive quote. Very nice, respectful, and professional. Turns out I had a different hvac issue on top of a furnace replacement. The gentleman called me back the next day to check and make sure everything was working as it should. Works wonderfully. Happy with the service. Will use again!

    5

    Couldn't have dealt with a better bunch of people. Very knowledgeable and quick to help you out. So instead of sending somebody out they told me you're right over the phone what to look for and was able to deal with it right away low-cost and very reasonable prices on the parts. Best HVAC company in the city of Great falls

    5

    It was a big job that, from my perspective, went very smoothly. There was not a time when I felt uninformed; their communication system, from text to email to in-person, is top-notch. And the quality of work can’t be beat!

    5

    Dontae and Albert came on time - discovered that our old garbage disposal was leaking (plumbers are good at finding water} sold & installed a new one and installed our RO faucet - which was the original purpose of the appointment - cleaned everything up and ventured on to the next water problem. Try to get the east neighbor with Russian Olive trees to let you trim a few branches so drivers on 8th Ave can see all of your sign - these trees make a great frame for the sign - just a little trimming!

    5

    I wish I could give them 10 stars!! They came out last night within an hour of calling! It was after hours and they worked in the snow to clear our main water line. They were so nice and had us fixed so quickly. And on top of that, the prices were very reasonable! I cant say it enough, we appreciate them so very much!! Phyliss and Stacie

    5

    The office staff is very polite and always friendly. The technician that came out to my house was very professional, courteous, and knowledgeable about his job. I would highly recommend this company for any and all plumbing and heating issues that you may have.

    1

    I don’t very often write reviews but in this case I will make an exception. I made an appointment 2 weeks ago to address a very slow leak under our 5 year old home. The appointment was for today. We’ve confirmed that appointment twice via email at Kindreds request. We’ve been waiting all day for the plumber because Kindred can’t tell you what time they will arrive, just the day. I just received a call to inform us the appointment was cancelled. Kindred wants to reschedule us for two weeks from today. When I asked why, I was told that they had “bigger jobs that were already sold”. I was blown away by what I consider some of the worst customer service I have ever received. Literally a last minute cancellation for a leaking pipe and now the next availability is two more weeks. I was told there was no management I could talk to and I’m left praying this leak stays small so we don’t have a catastrophic failure in the next two weeks. Beware Great Falls. Kindred Plumbing is not a company you can depend on.