Home Services reviews in Lincoln, Nebraska
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We had Campbell's do our landscaping. I would never recommend their landscaping to a friend, and I wish we would have selected a different business to landscape for us. They were not very helpful with the design process - their selection of plants was limited, their input was completely subpar, and I felt overwhelmed with how much of the design I needed to come up with and research for myself. I met with the landscaper in April 2025, and they didn't finish the very simple project until the end of August 2025. They sprayed, said they would return in 1 week, but didn't return for 3-4 weeks and by then the weeds had already regrown. The project is finished - but the soil was so ruined that my plants are having difficulty thriving. I appreciate their warranty, but overall, the premium price I paid for their landscaping was not worth it.
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Very disappointed the last time visiting Campbell’s nursery on Mother’s Day. This is always a stop we make on that special day as they have beautiful plants and flowers that look healthy and in great quantities. This year was very disappointing as it seemed their stock was very very low and selections thin. It’s almost as if they were getting ready to close this location. Perennials were low house plants were low and looked sick and annuals also looked low. Usually, they have lots of hanging pots in the greenhouse and we barely saw any. In years past, it’s always been so full!
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Plants are fine, but good Lord, fix the parking lot at 40th! It's a danger to cars and just plain inconsiderate to customers.
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We couldn't be happier with the service provided! They went above and beyond everything that was expected. Friendly service, efficient and they cleaned up afterwards so well!! Would recommend them for all trimming and tree removal service's you may need!
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I hired you a few yrs ago paid $1300 to have 12 trees removed ..the guys trimed my neighbors trees trimed my trees cut down two trees left and never came back.
I am disabled and i was taken advantage of..
I would not recomend to anyone unless you make sure they do all they were suposed to do and do not pay until the job is done... -
Faithfully relied on this outfit for two years .
Finally had to draw the line after observing the truck hose did not reach our property line . I gave them some credit until I observed this . I had been spot spraying and wondering why I needed to be out there chasing noxious weeds . Makes sense now ,
If they can’t reach that far let the customer know . Sick of it , then bombard my wife with phone calls and emails .
Great for small yards , 1 acre no chance . -
They are very efficient. A call ahead a day before they are scheduled to come out to perform the scheduled work. A work order receipt is provided in my door after the work is completed to let me know what they did. They place a flag in my yard to alert me and neighbors of caution for people and pets. if I need a follow up, they come out quickly to handle any concerns. My yard looks great because I have had them aerate it a couple times. Helps with weed control.
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Horrible customer service. Tried to cancel service last fall and they automatically renewed. Tried to cancel appointment when received email that they were on their way. Service tech already arrived at house before email was sent. Service tech lied on statement that he rang the door bell. He did not ring the door bell. Customer Service will only refund half the amount not the full amount like the first customer service agent said. They lie and just take your money. Awful customer service!!!!
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We hired TruGreen to fertilize and control weeds in our yard this year. Since they have been taking care of this our yard looks worse than it did before they started and we have weeds all over our yard. Also, they have a note on our account to inform us when they are coming so that we can get our dog out of the yard, this has never happened. Today took the cake, spoke with a rep for them this morning regarding the application that was to be done this morning. The rep stated that they have a note on the account to call before they come out. Never called and found that they had been there aournd 11:30, I went home from work to let our dog out at 12:30 and found that they had been there. Would never recommend they to anyone ever.
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If I could give zero stars I would. After having their services almost 4 months now absolutely no change to my lawn whatsoever. All the service invoices they sent me said their workers only did 1 minute of work for which they charged me 50+ dollars. My most recent "service" was reschedule 3 times yes 3 times for no reason and when they finally came out today they walked through my front lawn with no sprays or equipment or anything for 30 seconds and then left and left me with another 50 dollar "service charge". Then I go to call customer service because their chat function on the app doesn't work, big surprise. My call is disconnected (I got hung up on) 3 times and each time I had to call back was another 20 to 30 minutes on hold before I even get to talk to anybody. When I finally get to have a conversation with somebody I tell them I'd like to cancel my service and the reason why and they didn't try to rebuttal or save my business at all they just told me I wouldn't be charged for today's service and all services going forward would be cancelled. How are these people still in business if this is how they do things?! 0/10 would never recommend to ANYBODY EVER!!
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Very, Very disappointed!!! First off, I have had great difficulty in dealing with the main office. I called to set up a plan and was given quite a run a round. I got called back five times the same day with five different people asking the very same questions. Don't they keep records or share info? I was called a 6th time that same day, as I recognized the number and was at that time exasperated by this ridiculous incompetence I answered the phone "how can i help you this time" and was promptly hung up on. I should have cancelled then
After a summer and fall of treatment, aerating and seeding I am no better off than I was when I started. In fact, the yard is by far worse. It is dirt. I followed the watering instructions to a T .... I am an very detailed person. I asked question, I raked up twice a week so as the leaves in the fall would not hinder any growth. Still, any grass that grew died quickly after germinating. I'm done. After talking to the collage educated, nice folks at Miller Seed here in Lincoln I will be following their guidance and doing the work myself. -
What a joke! I just got called saying my account is past due. I logged on WHILE ON THE PHONE with them. Both my accounts, yes 2 accounts I pay on with them, and they are both showing paid via auto payments to my VISA. They say it was set up to pay via a checking account. That is not true nor what they show in THEIR online system. That is CRAZY!! Are they scamming people out of extra money?!?!? Be warned!!
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To the trugreen driver on hwy 103 between DeWitt and Wilber that decided to flip me off when I passed you, I hope your day gets better. It’s the holiday season. Nobody deserves to be that bitter. I passed you because I didn’t want another rock flying at my wind shield. I’m a single mom. I can’t afford to fix a window at this time of year. You turned your blinker on right as I started going around you. I think it was miscommunication. Happy holidays to you Sir. I hope you decide to spread kindness during this time of year instead of anger.
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I used them one year and the employee got rude with me because my back door was open and he was afraid of my dogs, only, my door wasn’t open. So I called his boss and was told they would send another tech, the same tech came and knocked on my door, early in the morning, to tell me I almost cost him his job. I canceled my future services but they tried to automatically renew my services anyway, only I changed my accounts. Now they keep calling to ask my why I cancelled services, I have so far, blocked 3 of their numbers.
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Lincoln, tree and shrub component of TruGreen - Mike was incredibly knowledgeable, friendly and responsive to questions and went above and beyond answering questions and providing useful tips!
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Do not let Allan W treat your yard. The last 2 times he did a 1/4 of the area he was supposed to treat, didn't leave any paper work like all the others before him & when I confronted him about it he said he did what he was supposed to the ran off. We watched & filmed this time because of our suspicions. Tru Green has been fired.
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TruGreen answered questions about watering and mowing after service. He did entire yard, edge to edge. Thanks TruGreen!
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Been using TruGreen four years and my yard looks best it’s ever looked in 30 years we’ve lived here.
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Dishonest service. A "Specialist" came to my house did only less than 6 minutes. I was inside the house and I never see he/she at my back yard so I check the my motion cameras (I have a few), none of the camera pick up. To make sure, I walk fast, all the cameras works fine. I have True green services about 2 year no wonder why my lawn getting worst. I just canceled. If you want True Green please reconsider, or make sure they do their job properly.
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Michael is awesome’. Friendly & informative!
He always goes the extra mile. And, he has treats for our dog! -
I was not home for the visit, but the security camera footage shows that the technician did a fantastic job and was careful to navigate around the yard in a proper way. I also really appreciate the feedback in the comment section of the visit to assist me with keeping up with the treatment as far as watering and care go.