Constraction reviews in Omaha, Nebraska
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Home Pride in Omaha is an awesome roofing company! The men arrived at 5:30 yesterday morning and by 5:30 pm had totally replaced our roof and cleaned up the site. I’m extremely impressed with the skill-set, efficiency and quality exhibited by this team of professionals throughout the long day.
I would like to especially recognize Project Manager, Aaron Wilson. Aaron “went the extra mile” to stay in touch; and answered all our questions in advance of the project. Aaron is an asset to Home Pride. I was impressed the day he stopped by to solicit our business. He’s trustworthy and backs it up with his extensive knowledge of the home roofing business. I’m sure Home Pride is proud to have Aaron in their corner. Thank you!
John McCandless -
If you need a roof replaced, they are efficient and timely. If you need any additional work outside of a simple roof replacement I would consider a different contractor. I originally signed on with Home pride for a roof replacement in 2022. I had the roof replaced and damaged siding that I ended up having to get repaired via a different contractor of my choice because the job wasn’t big enough. Then with the major storms in 2024 I had significantly more damage than the roof and only a partial siding repair/replacement than I had in 2022. Ultimately Home Pride was great with the immediate patching of the damaged part of the roof and the roof replacement again was timely. But like I said, if you need anything more than that, consider a different contractor. It took me almost 12 months after the initial storm and damage to get gutters replaced and I have now settled my account with them and pursuing another contractor for siding replacement. Management got involved and was aware, but I think it is simply just a matter of volume in Omaha area that they focus on roof replacement and even though they advertise for more, this is where the company focuses their time and effort in.
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Their roofers and gutter guys did an excellent job. I can’t recommend their project manager Ryan Quance enough. I am very particular about how everything is done and Ryan stayed ON IT until everything was absolutely perfect. Working with Ryan is the best contractor experience I’ve ever had!
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Contacted Home Pride and Cowboy Ryan Q because of how thorough he had been with a couple of our neighbors' roof repairs. Ryan has remained PROFESSIONAL, DETERMINED AND UNWAVERING in his support to us and assistance to help get the damages fixed. Despite our insurance adjuster/companies massive efforts to engage in one of the most frustrating and evasive paper chases I have ever experienced. Ryan has made it clear that this IS NOT GOING TO HAPPEN on his watch. His dedication to help us is nothing short of heroic. I mean that. He has not given up and I am both amazed and deeply thankful. We are Seniors - too often everyone is after the quick money. If efforts need to be made to help, follow-up or make insurance companies honor their commitments, people tend to move on, and the insurance companies know this. That's why they stall.
Heartfelt thank you to Ryan and to Home Pride for having such a dedicated employee. His actions speak volumes as to the character of both him and the company. Ryan genuinely represents the standard of integrity and professionalism. -
We are delighted Home Pride Contractors, Inc. and the work they did for us following a hail storm in May of 2024. Damage to the exterior of our house was extensive, and we contacted Nationwide Insurance, immediately. They asked if we had a contractor, and we didn't, so Nationwide suggested that if we used their preferred contractor, Home Pride Contractors, we would have a five year warranty on the work. We decided to go with Home Pride, and we are very pleased with the results. They replaced our roof, our siding, windows, window screens, gutters, downspouts, overhead garage door, exteior door, siding and roof on shed, repainted our deck and the door of the shed. Everyone was professional and cleaned up daily. Communication has been excellent throughout the process. The whole job took a little over 14 months from the first contact with Home Pride until the final item was complete. Damage in the metropolitan area was widespread and we saw lots of Home Pride trucks in our area, and Home Pride signs popping up in our neighborhood and elsewhere in the area. The first thing they did was replace the roof, so we were protected from other weather. The siding took a long time to source because of shortage of the original type of siding, which was cedar split log siding. Additionally, the cost of the siding had increased significantly. When spring came again, and the siding had still not been approved by the insurance company, and a new season of storms was beginning, we talked to our Home Pride representative, asking if there was a hail-resistant siding that would be comparable in price to the cedar split-log siding that would not get damaged when another hail storm hits us after the siding is replaced. We are very thankful that Aaron, our contact with Home Pride, found a product with a life-time hail warranty, that was acceptable to our insurance company. We are very happy with the appearance of our house with the new siding, the improved insulation, and we have peace of mind, that we have the best product we could pick to replace our damaged siding.
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Home Pride replaced my roof in the fall of 2024. Ryan helped tremendously with my insurance company and making sure my roof gets done right. Fast forward to April 24, 2025, a hail storm moved through and hit us hard. While watching it hail, Ryan called me to check in on how our roof is. He asked for photos and videos and reassured me he would come check if there was any damage. The very next day, Ryan was at my house and checking to make sure my roof with in good shape. He gave me a peace of mind! I so greatly appreciate him, his amazing customer service and being there even when I didn’t think to ask! Home Pride and Ryan are seriously the best! I recommend them to anyone in need of a new roof!!
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Home Pride delivered quality customer service and materials to make the necessary repairs to my home. Shout out to Aaron for his expertise to guide me through the whole process.
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"Cowboy" Ryan made sure to work with us through this whole process. As a first time home owner, this was a confusing process and Ryan made sure things got done. Ryan ended up fighting: insurance, production, manufacturers, I think he even ended up fighting people at his own company to make sure i got taken care of. I think Ryan fought everyone, like all the time. Most people just make the sale and hand you off, Ryan made sure it got done, regardless of whatever issues he had to fight people about. Now the house looks brand new, absolutely great. I really am happy with the finished job and I'm thankful for Ryan making sure it got handled the right way.
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Mike was a true professional and more than helpful from start to finish during the process of replacing my roof. I would recommend anyone doing a roof replacement to do business with Mike and Home Pride.
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Homepride took very good care of us. From putting a tarp on our roof, dealing with insurance and replacing our roof and gutters. Arron kept in touch with us and made sure all went smoothly
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I had Home Pride come out to look at the roof damage from a prior storm. Diego helped me work with my insurance company for roof replacement. Diego always kept me informed what was happening during the process and answered any questions I had. The roofing crew that came out was very professional and did a great job with my roof replacement. I would like to thank Home Pride for a very positive experience. I would highly recommend this company to anyone who needs a roof estimate or assessment for wind or hail damage.
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Ryan “known as cowboy” has done an outstanding job working with my insurance. At no fault of his it’s been over 40 days now since the storm that hit me in Bennington. Ryan has submitted all the required plus more that Auto Owners has asked for. The Auto Owners rep in Michigan yep Michigan claims there was no hail event at my location. Ryan has proved several ways that there was indeed hail. He is still working diligently to get me where I deserve to be on repairs. I highly recommend Ryan and his professionalism but by no way would I recommend Auto Owners. The customer service from Auto Owners is embarrassing. I pay you every month, now it’s your turn to do what’s right and pay me. That’s the business you chose. Do your job Auto Owners.
Keep up the good work Ryan I appreciate what you do every day.
Steve. -
Well we are over 80 days into this Auto Owners insurance claim and it is not 100% solved yet. I will say Ryan Quance has not let up a single minute fighting for what’s right for me as a consumer. He has sent multiple pictures, state codes and info to Auto Owners and I can’t believe this is still even an issue. I’ve even gotten calls at 7:40 pm from him about my claim. Believe me he’ll always answer when you call.
Thanks for keeping on this Ryan I appreciate what you’re doing to make this right.
Steve. -
Aaron did a great job from start to finish. He communicated well and made sure we were happy with our new siding. He did a great job dealing with our insurance as well.
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If I could give this business zero stars I would. Their communication skills are that of an infant. There are none. We chose this business to side our house. It took forever for them to ever do that. The sales person showed us colors that were in stock. We picked a color only to find out they had to order it. Wait forever for the order to come in. Then they schedule a day to do the siding. No one ever knocked on the door to let me know there were here and going to start work. They never did again let me know when they finished as I was home all day. They cleaned up and left. My husband came home to find some broken things on our house that were not broken before. He contacted home pride and let them know that he was not happy with their service. He sent pictures to the project manager. To which the manager responded that they were on vacation and would call him on Monday. He never did call my husband. My husband has reached out many times about getting the job finished so we can settle the bill. The project manager said he would put us on the schedule and get a team out here. Never told us when that was scheduled and never contacted us again. He then shows up by himself to our house in the middle of the day while everyone is at work. I got on our cameras and informed him that he needed to text or call my husband. He said okay and left. He still hasn’t contacted my husband. Meanwhile they took forever to send a bill and when they finally did we got a notice that they would be putting a lien against our property for non payment. If they would just fix what they broke then we would pay them. This business doesn’t practice on ethics they practice on lack of communication and threats.
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The $ gap was large between what the insurance company said was related to storm damage and wanted to pay versus what Home Pride said was damage and cost to replace. Home Prides Ryan Quance worked for us to get the insurance company adjuster to agree to cover a lot more than what they initially said. When everyone finally agreed to the $ amount and scope of work, Home Pride quickly did the job. I highly recommend Ryan Quance and Home Pride.
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Home Pride replaced my roof. I couldn’t be happier with the entire process. Project Manager Mike Hodtwalker worked with the insurance company to insure everything was taken care of. The crew that did the installation was superb. They cleaned up the area upon completion, and I have found no debris. I would recommend Home Pride to anyone.
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There has been no communication from them they broke things on my house and won’t communicate with me to fix the issues the communication from the beginning was something to be desired will not do Business with this company ever again do not recommend them at all
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Unfortunately as a licensed insurance agent I cannot recommend Home Pride. While the quality of work is good, the communication process and billing is very poor.
My folks needed a roof replaced from a storm. There was also damage to the sheathing. Project manager Aaron Wilson came out and provided an estimate. Assuring my parents that he "had a great relationship with the insurance adjuster, and would have no problem getting it covered."
The roof was replaced and the adjuster asked for photos of the sheathing Aaron took and stated he sent in to the adjuster, told my folks no worries it should be covered as he got great photos. While workers were replacing the roof, a worker stepped wrong and went through the ceiling in my folks bedroom. I will say Home Pride did apologize and repaired the hole.
The gutters also needed replaced and my father was determining which kind he wanted to go with. During this time my father unexpectedly passed away. I then became involved in the process.
A statement was received in the meantime. I was told the insurance did not cover the sheathing as Aaron had assured my folks it would. Aaron told me on the phone he met with the adjuster was immediately told it would not be covered. He also informed me the downspouts would not be covered.
Upon hearing this I contacted the adjuster and was informed she never spoke with Aaron nor did he send in the photos he was supposed to.
I met with Aaron the first time, and explained the photos needed to be sent in. I also specifically asked him if the invoice my mother received was the total bill including gutters. He stated yes, the only additional cost would be the downspouts.
After my intervention insurance did cover the downspouts and sheathing.
We received three more invoices all with different amounts due. Keep in mind my mother and I were planning, holding a funeral for my father.
Finally able to contact billing and was told the final amount due was nearly 8k higher than what Aaron had already assured me was the total due. This according to Home Pride was due to an employee entering 200 instead of 2000 for work, my getting covered the work Aaron lied and said wouldn't be, and being told Aaron should have never told me that was the final bill. Unacceptable on every level.
While the work was good, I strongly suggest folks look other places to have their roof done, as the bookkeeping and mistruths by one of their project managers made a tough situation much harder. -
Somehow my review wasn't posted about a month ago.
Horrible communication. Quality of work average, at best. Was quoted new roof including removal replacement of lightning suppression system. Never did get any lightning protection. They did the "work" in August and kept telling me they were trying to source lightning suppression equipment...first invoice came Oct 16, no mention of payment being due immediately or 30 days or whatever.
They promptly filed a lien on my property on Oct. 17th... -
Mike was amazing. He was honest with us when he inspected our house and told us it was in good shape. Due to the honesty, we had him inspect a house we use as an office. The honesty and communication were consistent throughout the process. He also worked around our active business. Best construction experience we have had in 20 years. Thanks