R & R Construction

The crew is fantastic. They do amazing quality work. They pay attention to detail and don't rush the job. I'm so happy with the new look of my basement and new windows. The crew is friendly and easy to talk too. Mrs Cindy I believe is the name of the office lady she is also such a sweet heart 10 out of 10

Absolutely terrible communication. Never gave them the job because we never provided the chance. Called to have fence and roof fixed back in September/October. Naturally, due to winter coming, they said they could possibly get fence done and roof in the spring, great, no issues with that. SOMEONE came out to our house THREE times to look at fence. The 2nd two times they told us insurance was being difficult and needed more pictures etc. then said they would call with update. Completely ghosted us. It’s been 4-5 months winter has passed, we emailed for update, no response. Decided obviously to not hire them and called our insurance company for confirmation on things. They said no one ever contacted them regarding our fence. Said they’re usually fine listening to a company’s recommendathon and paying the difference but there would be photos provided, nothing. Insurance agent says, “hate to tell you this but we have zero record of any company contacting us about your fence”. We could have easily moved on with another company but provided the decency to give R&R an opportunity to make it right and respond to multiple emails and evidently this is how they treat potential customers. We will never recommend and will forever advise people of this incident. Don’t waste your time.

R&R has been wonderful to work with. We called about potential roof damage, and within a few days, Stefen was here looking at our roof. He determined that it needed to be replaced and offered to be at our house when the insurance adjuster came to assess our damage. No negotiation was needed with the adjuster, for he agreed with Stefen's assessment. The roof is not on, and I can say that the new roof looks great. The crew did a very thorough job of clean up, repeatedly going over our property with magnetic devices looking for nails. Currently, business manager Cindy is working with the insurance company to settle whether the replaced decking will be covered by the insurance. I am confident that Cindy will help us with this. I am glad we found R&R Construction and plan to use them for additional projects!!