Total Construction Services

We had severe damages due to a flood, hail storm, leak in the bathroom ceiling. They completely cleaned our basement, sanitized, painted, new roof, some new windows, siding and a new flood gate installed. Everything was done professional and fast results by all of his employees.

First, the good. The work is completed very well and quickly once they actually got started. New roof and gutters look wonderful.

The bad: 0 communication about dates. Nothing provided on when shingles will be delivered. They'll just block your vehicles into your garage. I was given one date, 2 weeks passed and no new roof. I started calling and it was very clear I was annoying them wanting any information. Like they were doing me a favor for me paying them to replace my roof and gutters.
I was promised the world by the guy who did my estimate and then I wound up being lucky my work was completed at all.
I was told I would be notified before my gutters were installed so they could reroute one of the down spouts. That, of course, didn't happen. In fact, they moved a downspout to a different spot without consulting me first. I was then given a date that they'd be corrected and the gutter guy was a no show for several days.

I found out after the fact, the company was supposed to send someone to do a walk around of the work completed, but that did not happen. Sadly, I noticed DAMAGE to my siding that the company caused after I signed off on the work. I can only imagine the amount of work that it would take on my part to have them come fix the damage. I'll just write this off as lesson learned and pay for the repair myself.

If you have low expectations and are ready for them to be crushed and lowered further than you ever imagined, go with this company. I stand by, the finished work is great, but getting there ranks pretty high on my list of worst experiences of my life. I should really consider myself lucky they didn't kick me in the crotch when it was over.

Total construction replaced my roof 2 years ago. They did an excellent job, and cleaned up when finished. I am going to have them replace my deck this year. Would highly recommend this company. By the way they finished my roof in 1 day.