Home Services reviews in Omaha, Nebraska

I needed the carpet stretched in 2 rooms. They were really fast and responsive to the job, called and was even able to come early. Travis finished the job quickly and did a great job. The price and quality of work was unbelievably good. I would highly recommend.

Had my HVAC ducts cleaned. Good overall experience.

We are repeat customers. Work was done beautifully and promptly. The crew confirmed particular choices clearly and cheerfully. They were a bit late arriving but it didn't mess up our schedule.

I would definitely recommend Big Red’s carpet cleaning to others. Their goal is to make sure you are satisfied with their work. They are very understanding and makes sure you are completely satisfied.

*Disclaimer* If you want your carpet cleaned well without interruptions, please make sure your carpet is tightly secured & in place so that they can do their jobs without hassle. They cannot take risk on carpets that are not secured. So if your carpet is 100% secure, they can most definitely w/o a doubt get it cleaned. That’s what I know for sure.

I would definitely recommend this company to others without question. Thanks Big Red Carpet cleaning.

Called yesterday to get a Large Living room cleaned , They were here this morning and did an EXCELLENT job. Cannot even tell where the bad spots were. I would Highly recommend this Company to Anyone. Mike

This place was great. I reached out online and received a response within a day. They setup a time and came out earlier than the time they said as they were ahead of schedule. Guy came and did the work and it is like nothing happened on our carpet. Little pricey for the little work but understandable on this economy. Great customer service and communication with this company. I’d recommend if you want it done fast. Thanks

They got there in a timely fashion and kept me in the note about when they were gonna be there and how project was going

The team was prompt, very helpful with questions and did such an amazing job! Our carpets look brand new! Highly recommend Rex and the whole team!

Big Red is fantastic and their integrity is unmatched. They reviewed our pet urine stains and told us that carpet replacement was necessary where they could’ve easily just told us to try to clean it first. However, their POST system works extremely well for pet caused odors in carpet when they stains are removable.

I had a great experience! Everyone was so wonderful and friendly. Very willing to work with us and informative every step of the way. Highly recommend!

Big Reds ALWAYS does a great job cleaning my light color carpet. I've used them for several years and will continue doing business with them - their staff is professionsal, prompt, and great at what they do!!

#1 had a scheduled appointment someone would be out between 9-10 am 10:30 came around no show no calls. I had to call them to find out what was going on. #2 service was to get black light to locate pet spots, black light was not picking up spots so I got out my flash light and pointed out the spots. Guy did his thing (I won't even call his name out) when done he had me take a look. I got out my flash light and pointed out again all the spots still showing ( if he got out his black light and checked his self he could have seen how his job was not at all except able) I once again had to point them out to him. #3 was quoted a 2 hundred & something price ..I said oh no!! Then he quoted $170 something. #4 I had to call Rex at office he called to xx I still ended up paying $160.00 so there statement. You'll Love Our Service, or it's FREE! is false advertising and NOT TRUE!

We run an auto body shop, so our office carpet takes a beating. After the cleaning, it looks brand new - like it was just installed. The transformation was unbelievable. The team was professional, efficient and genuinely kind. 5 stars all the way!!!

I’ve been meaning to leave this review since Big Red cleaned my air vents on April 14th. What reminded me was that I need to dust in my living room. The difference in how often I have to dust since big red cleaned my air ducts is night and day. Prior to Big Red I would dust and literally the next day I would need to dust again. and it’s not just that I constantly needed to dust, but I was breathing in all that nasty air.
Their service is great. The people are friendly and hard-working. They were on time and they let me know when they were on the way.
I would definitely recommend them.

Great experience, got me on the schedule fast, kept the word, Steve came out when he was supposed to and did excellent. Would use them again for sure.

I am much disappointed in the work done on the cleaning of the carpet. Even though my complaint was heard, they came out a second time to redo and the same outcome was no different. There is still a mildew smell and it comes anyone who comes in can smell and has said the stench is noticeable. I am totally unhappy with the work even though they tried the second time, but to no avail.

They are always customer-service-focused. They have fair pricing, combined with the ability to have a rug picked up or dropped off for convenience, and true concern for a quality outcome.

Steven was prompt and efficient. My carpet looks great after he competed stretching it.

From the estimate to the cleaning the communicstion was excellent. Steven did a grest job on the carpets and the whole house smelled amazing!

The carpets look amazing. So glad I used their services.
The girls were pleasant and took their time. Even though it was late they ensured the cadets looked good!! They even took an extra unexpected step and got a black stain out of the carpet.
I will use them again and again!!

Both ladies worked very hard, the second one spent hours cleaning. I would have her again. My house smelt amazing once it dried, I felt like I had my new carpet back only softer and smelled amazing. Thank you for all the effort. Definitely will use again when we move.