Reviews of local pros in Henderson, Nevada

Juston's been here before we like him we give him five stars he's punctual friendly informative he found two problems with our six-year-old Bryant heating system they are normal wear and tear items but if the homeowner isn't aware they can create bigger problems down the line which is the reason we like Carl’s so much we came the long way around to Carl’s after arriving here from the Midwest seven years ago but we're going to stay with them we recommend them to everyone.

Absolutely recommend Carl’s Air Conditioning! Huge thanks to Juston for his amazing work—super professional, friendly, and got everything up and running quickly. He explained everything in a way that was easy to understand, which I really appreciated. The whole process was smooth from start to finish. Definitely calling them again if I ever need anything!

Thanks so much to Carl’s Air conditioning for sending Juston by! He did an amazing job getting my AC back up and running before I melted away in this desert heat. He even took the time to walk me through the issues and necessary repairs. Definitely professional and the customer service was great. Will be reaching out for annual maintenance so my system doesn’t need major repairs again

Jason Lobo has gone above and beyond in explaining the issues and options with my air conditioner. He took his time to make sure I understood every single detail regarding the repair vs replacement process and actually made it to where I understood fully. I had two other companies come in and I was just as confused as I was before they came. Carl will be my go-to ac company moving forward because of this young man. Thank you.

Rily was great. He arrived on time, was professional, articulate, personable, and technically skilled. He is highly recommended!

This is the second time that I've done business with this company. They are saved in my phone as the best plumbers!!! I highly recommend Carl's air conditioning and plumbing!

Riley was wonderful! He arrived on time, was very courteous, and was extremely knowledgeable. And unlike other companies I've used in the past, he never tried to sell me parts and/or services I didn't need. Riley is a true asset to the Carl's team! I am a very happy and satisfied customer!

There aren't enough words to describe how wonderful Brandon has been. From the moment he stepped out of his truck, he has been going above and beyond! I see him working to make up for a bad experience I had with a different plumber. If you see Brandon come to your call ..you can relax and know you are in good hands.

We had our hot water tank leak tonight and within 40 minutes, their plumber, Brandon, was at our house getting a new rank installed and ready for us. He did an absolutely fantastic job and walked us through the whole process. Brandon is top notch and made an unfortunate situation simple and easy for us.

Jason was great, very honest and he showed me live in person what he was seeing while explaining everything very detailed and easy for us to understand. He also provided several options and went over pros/cons for each option. Glad we reached out to Carl's!

Called them yesterday cause my ac unit was cold but air blower motor wasn't turning on. Tech "diagnosed" the problem but tried twice to move forward toward me spending $15,000 for a new unit instead. After reminding him that this was a repair call, he shared that the control board wasn't sending power to the motor, so he gave me a verbal estimate for both the board and the motor to the tune of $3100. I'm glad my front door cameras captured all of this. This visit left a bitter taste with me. In spite of all of the good reviews, I wouldn't hire these folks to clean my toilet. In the mean time I will keep looking.

P.S. 6/12/25
I wish I could upload my front camera recordings. They are different than his notes on the warrany service.
I told your tech I couldn't wait until the end of the 30 day waiting period. Hence the reason I called your company in the first place. No need to reply. I wish you and your colleagues well. My AC unit is still down!!! Gotto scroll now. ✌

12/26/25 2:35pm
Someone from Carls just now called me, then hung up when I answered. (Screenshot Call log - 2:30pm 00:00:08 seconds)

I’m a regular customer of Carls for a couple properties within my family. They are always quick to send out technician. Informative, thorough and never hard sales tactics. Honesty and reliable service. I feel very confident anytime they come out.

Jason came out for a check as my units are up there in age. He went over all my options, discussed different replacement units and different warranties. He was a great communicator. If I decide to do an update, I’ll definitely give him a call to discuss further.

Bill knew exactly what he was doing and helped me reset my Sensi to the new network name. He was so friendly and personable and really did reduce the stress level. I was under trying to figure it out. He is a awesome technician.