Solar Energy System reviews in Las Vegas, Nevada

I found Universal Solar to be a great company to work with. They worked quickly. They made things easy. They had great financing options. And they made sure everything worked 100% correctly. And they have followed-up to make sure everything is still going well. I would highly recommend them.

Update: I have now had the panels for about 1 year. I have not paid a power bill over $14 to NV Energy since the panels were activated. That includes our recent "historic" monsoon season. I had enough credits to get me through the worst weather. I am even happier now with my purchase through Universal Solar than I was when I first got them. Thank You Universal Solar!

Cody L. Is Beyond Fantastic! He and his team from Bell Solar are the reason why I went solar to begin with . Now , Bell Solar has come and gone BUT till this day almost 2 years after my install Cody has been there to help! It’s a breath of fresh air having someone who cares about the customers. Past , present and future , Cody will take care of you. If you go solar CODY IS THE MAN!

Tivon did a fantastic job installing my solar panels. He was very professional and knowledgeable, making sure everything was done to the highest standard. The system is performing perfectly, and I’m very happy with Tivon’s service.

BEWARE: These guys dont fix their own mistakes and will charge you for it. My panels were removed and replaced, by universal solar direct, as per their requirements. Then after they turned th panels back on, they worked for a month, then shortly after they stopped working. My house has been sitting vacant with no one touching the system. They charged me over $350 to come fix my panels that stopped producing energy after they were the last ones to touch it or do anything to them. Dont do business with this company, its a rip off

My husband and I have been pricing solar for the past few years as power has continued to rise. I have not felt comfortable with the companies I have contacted until a friend of ours told us about Universal Solar Direct. We made contact with Cody, who came to our house and went over everything in detail. He was very knowledgeable and professional and not high pressure. On Sunday i told Cody we would like to move forward, Monday they surveyed our house and pulled permits and wednesday at 7am the installers we ready. It was complete in 5 hours and Cody was there checking on his team. I can't wait to have it turned on. Thanks again Cody, you're the best

Seriously this was such an easy process from the first meeting. I had been researching solar and company's for a few years now and with USD , I felt what they offered above all the other company's I spoke with. And the installers were amazing. They configured everything to be such a clean looking job. From a no pressure sales team to the wonderful friendly tech support. So happy. Thank you USD.

Daniel did a wonderful job installing my solar panels. He was very professional, efficient, and knowledgeable. The installation was completed quickly, and the system is working flawlessly. I would highly recommend Daniel for any solar work.

Blake was our sales rep and he was fantastic and very knowledgeable. Any questions we had he answered and if we gad any concerns he put our minds at ease before we even moved forward. Since install, he is available at anytime with questions and is always willing to take our calls. I recommend Blake as well as his company to handle your solar needs.

Daniel was a true professional during my solar installation. He worked quickly and efficiently, ensuring everything was done correctly. The panels were installed perfectly, and the system has been working great since. Daniel did an excellent job!

They installed my system with American Made products, on time, and it has been seamlessly functioning ever since. They did not oversell me in the size of my system. I've consulted them three times since: twice to inquire and then install an EV charger, and once to question if my dusty panels needed cleaning to function at peak efficiency. They could have sold me a cleaning, but instead, they showed how my system output was unchanged by desert dust from when new and shiny

Do you stay in relationships where the only way to get anything done is be angry? Then please move on to another solar vendor.

Other than the initial sales call, we have not had positive interactions with this company. Some of it was annoying, other things - seriously problematic. Today they came to replace roof tiles broken during array installation. We found out about the damage at the end of original installation, when they put a large blue tarp on the roof - HOA was notified by us about the damage and tarp. Getting them here to fix it is another issue. They did not follow up as promised, we had to. Today they showed up with the wrong color tile and decided to pull tiles from under the array to install in the damaged area - we wanted it done so agreed - except....it's the wrong size tile as well. It's too small. Their team was on the roof installing the wrong color/size tile and didn't think to stop and say - hey - could this be a problem? After the work was done they stood at my door, not able to tell me when it's going to be fixed, not apologizing for the latest screw up - just rolling their eyes when I was angry and saying "I didn't install it". No - you didn't put the array in. You certainly installed the wrong color/wrong size tile today and see nothing wrong with it. If they had said to me "we just realized we have the wrong size tile" I would have said don't install it.

Experience tells me to be ready for the array to not work properly and have zero confidence in billing and longevity of product. I hate doing business with companies that require you to become the bad angry client before they take care of problems. I'm looking into fixing my own roof in order to maintain my warranty.

Based on performance, response and required agitation level to get this done - this will not be a successful relationship.

This company is terrible. They overloaded our roof where it’s affecting the rafters. We have to re do our walls and roof before it literally caves in. They said there is nothing they can do. To top it off we paid extra for the pigeon protecting. Needles to say we now have a whole family living under our solar because they left 5 holes for them to climb in. The picture is inside our roof where the solar is you can see the solar weighing down on our roof.

Awesome product. Excellent financing. Great work by the installers. EV charger option central inverter.

We were thrilled to get our panels installed earlier than expected due to an opening. Universal was great. They handled everything including our HOA. Install was clean and inspections went great! We are very happy. Great company.

This company installed my windows in 2022 and I have been trying for over a month to get anyone to call me back. They have someone who answers the phones and said that Brian is the window salesman. Brian has never called me back. I tried reaching out several times by calling and by emailing. In addition, I asked for his manager John to call me back and he never called me back either. I had to get a third party vendor to fix my window.

Would rate a 0 if I could. They never return calls/texts or emails. Once they get paid they could care less. The system we have turned on our generator (wasn’t supposed to) and we can’t shut it off. No return calls, messages or emails. Horrible customer service

They did a lovely job on my house and walk me what's the difference between owning and renting my solar panels and they also did a package deal for me to include windows and doors on my west side of my house and the south side of my house. And I will be do the rest of my windows and door with them.

Universal installed my solar in summer of 2024 and we are super happy with everything from the ease of install to the efficiency of the system. I wanted to wait to review until I had time to evaluate everything. After months of use, I am still very satisfied with the results! Thank you Theresa, Tommy, Brian and Eugene. Highly recommended !

I do not recommend Universal Solar Direct. My power has shut off three times this week and I’ve only had this system for 3 years. Nick with Solar Direct informed me that NV Energy had a power out outage in my area and advised me to give them a call. When I called NV Energy, they informed me that the power output did not affect my home. I’ve gone through hell and back trying to get power to my home and this company does not care at all. They are closed on the weekends and do not have an emergency line. They will be by your side 100% until the contract is signed, but after that, you are completely on your own.

Stay with NV Energy for all of your power needs because it’s not worth the headache of having a solar system on your home. It’s just another $60,000 bill that no one needs!!

Universal Solar did a wonderful job of installing a ground-mounted solar array at my home in Pahrump. Immediately upon turning the system on, it was apparent that it was generating an enormous amount of electrical noise. I am an active ham radio operator and the noise level was so high, it effectively made it impossible for me to receive any signals.

The problem had nothing to do with how the system was installed and everything to do with how the inverter hardware was designed. Universal brought the inverter company’s engineering staff into the picture. They said that they were familiar with the problem and would install the filtering required to eliminate the noise. They just had to order the parts.

Six months later, the inverter company was still “waiting for parts”. I’m an electrical engineer and can assure you that these parts are readily available.

At this point, Universal Solar stepped in and replaced the inverter with a different model at no cost to me. This required extensive rewiring of my system, but it was all done in one day with minimal disruption to my service. This completely solved the problem.

Universal Solar stood behind their system and did whatever it took to satisfy the customer, even though I’m over an hour away from the office. You don’t see that level of commitment very often these days. I am now completely satisfied with my system and highly recommend Universal Solar as a solid installation company.

Special thanks to Anita for all the clear and prompt communication!

Anytime I call them, I either speak to somebody or get a return phone call by the end of the day to resolve my issues or concerns I have. During installation, they were very good at telling me exactly what they were going to do at each step in the process. They explained how they were placing panels on top of the roof and how they were going to put wires and pipes into the garage. I've had no issues or concerns. I had one small problem and they called me and resolved it immediately. They have the best product for the best price. They have a great warranty. Thanks