HVAC reviews in Mesquite, Nevada

Larry was right on time, very profession, found our fan hood problem & fixed it !! We will keep Silverado Mech on our "Good List" Thank U very much !!

5 stars, Saul was quick to find the problem and get us back up and cooling in no time. Thank you Silverado.

Called to book prepaid fall service on HVAC system. Receptionist extremely accommodating. Very quick and easy to work with. Knew exactly what I needed. Nice to work with knowledgeable companies.

Called for service late in the afternoon. Prompt arrival by early evening. Honest diagnosis of a loose wire connection. Tightened connections and tested all components. Very pleased!

BEWARE! They placed a Heating and Cooling unit in my Attic that’s unserviceable. I’d literally have to remove the ceiling to service the unit. When I contacted them, they quoted me well over $4000 just to remove the DEFECTIVE COIL UNIT THAT WAS UNDER WARRANTY!!!!!

DONT USE THIS COMPANY - YOULL REGRET IT!!!

I would like to thank Larry, the service man who initially gave me a verbal quote to repair my AC unit. Larry initially quoted me $700.00 but after the installation, the company charged me $1300.00. Larry went to his bosses and explained about the orginal quote and the company is refunding me the difference. I was incredibly impressed with Larry, and company's character and integrity with honoring their orginal quote. Thank you.

I've used these guys for 5 years now and have never been disappointed. They are on time, friendly, knowledgeable, honest, and want to get the best deal for you! Saul was very professional and did a stellar job! The office is also friendly and very helpful! I strongly recommend! ⭐️⭐️⭐️⭐️⭐️

We have been clients of Silverado for several years having signed up for their annual maintenance plan. The twice annual service has always been completed timely and professionally. However, recently our a/c stopped working on a very hot Sunday. We called Silverado expecting to leave a voicemail. We were pleasantly surprised to talk to an actual person! In a word the experience was exceptional. A great technician named Saul arrived at our house two hours after our initial call. He quickly diagnosed the problem, went to get the needed replacement part and had our a/c back on in no time. In addition to great service, we received a discount on the part and service call since we were on the ongoing service plan.
In this day and age this type of service is unheard of-kudos to Saul and Silverado for going the extra mile.

At this point in the process, I'm giving Silverado Mechanical a 2 star for the complete lack of communication at every level, once I signed the contract to complete my job. Once my contract was signed, they were two + weeks late on their promised install date, they don't return phone calls or emails to provide status updates, and even sent the final invoice to be paid right way, before the work was even completed. How do I pay the final invoice, when they can't even return calls or emails and for work isn't completed. You'd think with project managers and foreman that they'd have enough time to keep track of jobs but maybe they're overworked. I rarely if ever write negative reviews, but this one couldn't be ignored. Save yourself some aggravation and look elsewhere.

They are the worst. As far as calling me back for over three weeks now to simply communicate what is the status of a ordered part after they came and then ordered a wrong part the first visit and charging me over $70+ for a fruitless visit three weeks ago- all for a needed repair during winter ( no heat in the house, which they are fully aware of), I have been given no other lead over a 2-3 days to speak with the company itself and (3 hours waiting by the phone today) still have no communication. No follow through starting with an answering service. No way to speak with the business itself, and I am beyond upset. How hard is it, or how much brain bandwidth width does it take to consider my situation, pick up the phone and call their customer? My heater is under warranty, but oh my…! I would suggest using a different company, and particularly an establishment you can communicate to directly. I have taken 2 days off work for nothing. Absolutely zero results. And have not even a phone call to speak of.

Guillen a/c came out and did a service on my AC unit and they were awesome. The rep from Guillen was through, very prompt and explained everything he was doing. He was never in a rush and took his time checking everything out. I would recommend these guys any day.

Tyler came and replaced our garbage disposal today. He was professional and very pleasant. Cleaned up after himself, so there was no mess for me when he left.

Tyler was amazing. Came to give an estimate but had the appropriate replacement faucet and completed the job! Thank you so much.

Very fast service. Got the cost quote and installation of a new water heater done in less than 5 hours. The Technicians were personal, professional and very competent. The office staff likewise.

From the front office to the on site technician, very professional. $ were less than I expected and estimate provided up front was spot on, no surprises. Well done all around.

Ricardo came on time and went right to work, diagnosed the issue and resolved it. I appreciated he could come on the same day i called

Juan was absolutely great. Friendly, happy, professional and very skillful at problem solving and fixing my problem. He was extremely thorough in his work and I could tell that he “owned my problem” You should be proud and happy to have such ambassador of your fine business. He serves you and Guillen well.

I called Guillen plumbing and they not only came out, but worked late till about six pm in order to finish my water heater replacement. I needed them to get it done for personal reasons and Miguel and Tyler accommodated by request. Thanks guys you are awesome 🤩.

Very happy with the service and promptness to install a new disposal. Both the office and the tech who did the installation were great. Highly recommend Guillen!

Dylan took good care of us. He was very polite and professional.. we will be thinking about our options for a new heat pump.

Guillén Heating and Cooling is awesome. The technicians are efficient and helpful. Really make an effort to serve their clients. Ricardo was great and helpful. I am very happy with Guillén