House Cleaning reviews in Reno, Nevada

As always, our carpets are beautifully cleaned. The Carpet Tender is so reliable and take care to clean our carpets well. Thanks so much.

Ron and Ricardo did a great job. Stretch and cleaned the carpet. Looks brand new. They were nice, professional and respective of my house and their work area. Kept everything clean and tidy. They were on time and worked hard. Perfect!

Carpet cleaning went great. No chemicals or smells at all!! Friendly staff, prompt arrival and carpet is clean. I’m very happy and we will use this company again.

Second time we took a white wool rug, that didn’t look white anymore, yo the Carpet Tender. It looks sooo great! Great customer service and they deliver on time!

Federico from the Carpet Tender did an amazing job on all of our carpet areas. The tough pet stains came out (thankfully) and our carpet looks new again! He was very polite, hard working and professional.
Thank you!

The Carpet Tender always does a remarkable job. They’re very dependable. I can’t recommend them enough.

Very nice people that work there, from the front desk to the warehouse. Warehouse people very helpful, helped with getting my carpet out of the car and then back in when I picked it up. My rug is nice and clean and ready to go!

The team was super great to work with - very knowledgable and quick turn-around! Definitely will recommend!

Carpet tender did an excellent job of stretching out carpet that had previously been laid by an inexperienced staff person from a large Reno department store. The carpet tender staff were well trained, very polite and very efficient. I’d highly recommend them.

Carpet Tenders did a great job in a very professional manner. Fast turnaround from initial call to appointment time. Technician was awesome!!!

I have been using Carpet Tender for years. They always do a great job on any kind of carpet. Amazing job at getting out stains.

I’ve used Carpet Tender for years, even when living in another city. Thoroughly professional area rug cleaning and repairs. Did a great job removing a dangerous fringe on a large rug.

Ive used Carpet tenders at least once a year, sometimes twice, and am always extremely happy with how my carpet looks after they clean it. I highly recommend them to anyone needing their carpets cleaned thoroughly!

Wow! We are so impressed with the quality of work. Twenty-year-old fabric chairs came back looking beautiful and new! Amazing and kind customer service made this a great experience.

The Carpet Tender was amazing to work with. They had amazing communication and were very accommodating to our needs. I would add an additional star if I could. We will definitely use their service again.

Carpet was buckled, needed to be pulled up, installed missing tack strip, reinstall and stretched.
Ron was professional and knowledgeable.

The Carpet tender cleaned 2 classroom area rugs. I dropped them off right at winter break and they were fabulous to get them cleaned and back to be for school starting up, which was a challenge I am sure because the way the holidays fell they had several days they were closed.
The rugs looked great and feel new again! Thank you!!

I'm always impressed by the crew at The Carpet Tender---not only do they clean, they can repair and reformat /lift and restretch or add new pads in the areas where there are changes. (We added tile between existing carpet, in one room, for example). We also had a new area rug shipped to them that needed resizing by trimming and finishing the edge before it would fit our room because the (another) store only sold certain sizes and we needed a smaller custom size. Whatever you need, they can do it.

From my first phone call Carpet Tender staff were very professional, friendly & helpful!!! They explained the process and the time that it would take & they did an excellent job of cleaning our Karastan area rug. We are very satisfied & can confidently recommend The Carpet Tender.

There isn’t much I can say to improve the service, the quality, and the overall professionalism of carpet Tender. To demonstrate this point, I live three hours away in Mammoth Lakes. Whether it’s a scattered rug or something personal like a Persian runner, it is worth having it dropped off and waiting a few weeks For it to be picked up. If you have any carpet needs whatsoever, this is the only place you need to look?

We had a rug for cleaning and ordered a new pad (for a new rug). This was 3 weeks before Christmas - apparently a busy season for Carpet Tender. I used them once before (ordered a pad for middle eastern rug) and it took one week so i had expected this time it wiukd be ready in o e week - at least the pad. We were surprised to hear it wiukd be 3 weeks - just past Christmas. So our home wouldnt look as lovely with bare rooms and just pads with no rugs when family comes to visit for Christmas. When my husband called one week after we dropped off the 5x7 rug for cleaning- he just wanted to ask if we could possibly have the new pad by Christmas Eve. Wow were we pleasantly surprised to be toms that the rug was finishing being dried and it and the pad we ordered for a new rug would be ready that day! I am not only impressed with this surprise but as a customer it made me feel like my needs really mattered. We don’t see our family much- they are out of state and driving long distances is hard for them, so having my house in order with clean rugs and new rug to display was important to me but I never detailed that out for Carpet Tender. They saw the surprise and disappointment on our faces when we were told it woykd be unlikely we’d get our items by Christmas and tgey bumped it up as a very gracious holiday gesture. The pads are always perfectly cut to size and the cleaning was thorough. Thanks Carpet Tender!