Landscaping reviews in Sparks, Nevada

In 2019 & 2020 T&T did a good job on my home and office. 2021 was a complete 180. Started seeing a lot of weeds popping up and shrubs going untrimmed along with my grass looking horrible with weeds and crab grass taking over. I emailed photos to the owner asking why this was happening and if the company was fertilizing and spreading pre-emergent as lined out in our monthly fee contract.
His reply:
“Not a problem, yes our guys should be maintaining these weeds and fertilizing 4 times a season. I did notice your office lawn is doing quite a bit better than last year.
We've been trying to hold on as much as possible but like every other landscaper in Reno we can no longer afford to maintain the smaller accounts. Labor, gas, and insurance
costs are thru the roof with no end in sight. Thank you so much for allowing to service your properties.”

He says they “should be” maintaining weeds and fertilizing, but it was obvious they were not and the office lawn looks worse than it’s ever looked. Notice the end of the email he terminated our agreement without notice. He did later say he’d continue for an additional $200 per month for each property. I’d have payed more if I had been getting what I was already paying for?

I received the last months invoice for a full month of service even though they had not mowed every week of the month. I emailed and let him know the invoice didn’t reflect this but he never replied. A month later I received an email threatening me with placing a lien on my property until we see a judge. There are more details to this as we bantered back and forth but it’s too much to write. Needless to say, I DO NOT recommend this company.

We cannot say enough about how thrilled we are with T&T Lawns Plus. Our journey began with William Burns, landscape architect. We have never encountered someone that loves their work so much that it is play! Will is a master at design and foliage. No stone was left unturned from the consideration of the house, views, plants (color, size, regional growth, root system), even the sitting stones were selected by Will to fit my height! A complete set of colored plans and plant guide were given for our approval.

Following the masterplan was the phenomenal construction crew; with a work ethic second to none, led by Jose. Jose’s team consisted of Orlando and Joel. Pure artistry was exhibited as they placed our pavers in a complex pattern with not a line out of place, even chiseling the paver and wall blocks to fit perfectly with the sitting boulders. The front sidewalk has such detail with turns and curves, again displaying incredible artistry.

Jose, Orlando, and Joel completed the job by meticulously cleaning the job worksite. Will routinely was on site to follow the progress and make sure we were pleased. T&T gave more than expected, taking great pride in a job well done. Our neighbors have visited to view T&T’s work and have affectionately referred to it as “the park.” We never dreamed that we would have such a stunningly beautiful yard. A million thanks to Will, Jose, Orlando and Joel for a job well done, as if it were their own yard! We would and have recommended William Burns and T&T to others, having full confidence in their work.

This company far exceeded our expectations. We needed new backyard landscaping after putting in a pool. We had detailed plans from them and it even turned out better than we had envisioned! I highly recommend them.

Quick and professional service.

Amazing company! They are professional and do beautiful work.

They do great work. The crew members are respectful. Project came out great

This was a great experience, Keith really took the time to listen to our needs & wants, he also educated us on things we would have never known or thought of. I would refer thses guys to anyone!

They did an amazing job on landscaping our yard. Very organized, professional and it was a great experience to work with them!

They responded within a few hours and solved our problem in minutes with our sprinkler timer.. Paul did an excellent job at a reasonable cost and I can highly recommend him ..David Shapiro, The Vistas..

I had a great experience with First Class Landscape. They did a great job at a reasonable price. Very honest and professional team - I would hire them again.

Not a very professional company. Their drivers should have a driving test before becoming employed. Very dangerous and not courteous at all. Goes to show what kind of work they would do.

Keith and his team were very kind and professional! I had zero vision for my backyard and Keith put together a wonderful plan with very little to go on. His team worked hard, were courteous, and did amazing work on my yard! I could not be happier and cant recommend First Class Landscaping enough!

I got scammed by these guys last summer. Keith charged me $4K to do a yard cleanup and I'm only paying $300 to a different company to do a similar job this year, minus some sod (which didn’t take). I admit I was naive as a new home owner but this is not okay, totally without integrity, and I got taken advantage of. I cannot endorse this business. I'm also a military veteran.
I updated my review to 2 stars because Keith reached out & they gave me $300 back for forgetting to do the irrigation system 🫤 It just wasn’t a $4K job.

Worse Warranty Customer Service. During our first year, we encountered a couple of issues that are considered under warranty. After contacting them, it takes forever to get a response and when they do, they do not want to take responsibility for their work. Our neighbor had a water leak and suspected it was coming from our yard, so we asked that they come out to verify and Keith indicated that if it wasn't their work, that they would charge the neighbor for the service to come out. We also had a couple of boulders crumbling and after an infinite amount of calls, they finally came out to replace them. We recently called, so they could provide extra support on one of the (6) trees they planted that is bending due to the natural strong winds in Reno, but they refused to honor their warranty and stated they would only come out, if we were willing to pay $100 per stake. I questioned why they didn't add ANY stakes at the original time of planting our trees and their response was, 'that it is not needed due to how they plant them in the ground'.
We purchased our rock fountain with 'Creative Gardens', who later needed to come out a couple of times with NO hesitation and have the most absolute wonderful staff and customer service.

We had a great experience working with Paul and his team. They were very responsive and were able to get our job done in no time. The quality of their work was first class.

Keith and crew did a fantastic job on our new backyard. Everything from pavers to artificial turf and concrete, lava rock etc. Looks fantastic and he even did a difficult gas line for a grill.

Paul is absolutely one of the most professional people I have ever met in the business. Just on scheduling and circumstance we had to go with another contractor but that didn't deter Paul at all. He was in constant contact with me and even going in another direction he was extremely supportive and understanding. I will be using First Class Landscape exclusively in the future.

First Class Landscape did a super job. Paul and his crew were most helpful and willing to do whatever extras came up. The job was completed within the time estimated. The same crew of workers were on site the entire job with no waiting around for subcontractors.

Our experience with First Class Landscape has been nothing short of exceptional, and we (Spanish Springs Pet Resort) are delighted to share our glowing recommendation. They have truly transformed our pet resort into a dream come true.

From the outset, communication with First Class Landscape was outstanding. They listened attentively to our vision and requirements, ensuring every detail was understood and incorporated into the design. Throughout the project, they kept us informed and involved, demonstrating their commitment to open and clear communication.

Their expertise in landscaping is unparalleled. The team at First Class Landscape are true professionals who are passionate about what they do. They brought innovative ideas and expert knowledge to the table, resulting in a final product that far exceeded our expectations. Their attention to detail and dedication to quality craftsmanship were evident in every aspect of the project.

Moreover, throughout the entire process, First Class Landscape maintained a high level of professionalism and integrity. They were reliable, organized, and committed to delivering results that would stand the test of time. Their attention to detail and meticulous planning ensured a smooth and efficient execution of the project. It's rare to find a company that not only meets but exceeds expectations at every stage of the process.

If you are looking for a landscaping company that will transform your space with impeccable results, look no further than First Class Landscape. They have earned our highest recommendation and our trust. Thank you, First Class Landscape, for making our vision a reality and for creating a pet resort that we are proud to call our own.

A big thank you from Spanish Springs Pet Resort!!

Good landscape company. They transformed my backyard from a quarry rock infested, construction debris filled patch of dirt into a lovely low-maintenance hardscape. We are very pleased with our new backyard.

Awesome… quick, professional, and knowledgeable! Will use again. My highest recommendation!