Rymes Propane & Oil

I want to give my thanks to Roger Smith and techs Tyler and Sam for all the work they did at my home installed a new 500 gallon propane tank and piping to my new generator and then coming back a week and a half later to pipe in my new gas range. Tyler and Sam helped me get the range into my house and then they went to work running the propane line, setting the range in place, testing it and then Sam walked me through how to adjust the low flame settings on the burners, if they needed further tuning. Roger Smith was great to work with on setting up the appointments and I am glad I went with Rymes Propane and Oil for this installation.

Horrible auto-delivery service from them. I encountered multiple interruptions in delivery and each time I called, was assured "now" there should be no interruption in service. The last straw was water damage from frozen pipes resulting in thousands in damage. Afterwards, Roger the Antrim manager was unsympathetic and rude, giving conflicting explanations/excuses as to why delivery did not occur. If auto-delivery is important to you, definitely don't choose Rymes.

I have been a customer with Rymes for over 6 years and will be one no longer. After calling them twice in a month for a fill up they put only 100 gallons in at a time. I called them today to schedule yet another fill up and they told me it would be 2 weeks until they could take care of me. They wouldn't even do an emergency fill as i was out of fuel. They stated that they were taking care of their auto-pay customer and that they were priority. I guess the 4+ fill-ups i need a year isn't good enough business for them. I called Vallaincourt in Hillsboro and i was filled within the hour (without an additional service charge).