Plumbing reviews in Concord, New Hampshire

Very helpful

Did not mean to give one star.

These guys are awesome! As a first time customer they helped me through my home burner issues! Even a regular burner Tec customer that was picking up parts helped.I'll use blodgett from here on out !

One stop shop. Nice atmosphere sort of like an auto parts store. Talked to the George about what I was trying to do and he got me the parts I needed. State of the art computer system and they take credit card.

Appreciate the assistance! Much easier than going to Depot for plumbing parts.

The staff here is always helpful in finding exactly what I need. They have a very good selection of high quality items in stock. They'll also offer good advice as needed. On product selection. Definitely recommended and definitely love the small store feel, over the big box places.

excellent had a part the other big boy stores didn't have... thank goodness friendly as well... thanks guys

The staffing Concord is awesome very knowledgeable and just fun when you go in and get parts.

Very helpful and attentive. Sarah B helped us pick out everything we need for our new bathroom.

Complete scum! Avoid at all costs! I ordered from them and was unable to receive the delivery due to a family emergency. The item was returned to them and they kept my $2200.

Marissa was awesome. Showroom was packed with fixtures and ideas. Need a showroom up in re Lake Winnipesakee area!

Katie was so helpful at a time where I needed just that. I explained what I needed and she took all the information being very knowledgeable. She researched to make sure what I wanted was in stock and called me back in a very timely manner. Thank you so much Katie. You made doing business with Granite Group so smooth and relieved all of stress.

Superb customer service. I’ve been here a few times seeking help with parts for various plumbing needs. The service employees greeted me and patiently researched my issue. On one occasion, I needed a small trivial part that attached to a faucet. Kohler gave me a hard time about getting this part. I went to this store and met with Karen G. , who then took her own time to resolve the issue.

Will come back here, hands down the best customer service I’ve seen.

I went to the showroom and there were two women working. They both did not even acknowledge that I was in the showroom. I told them I was building a home and wanted to look at fixtures and they told me to make an appointment. I would never purchase anything from this company.

Jeff was awesome. very courteous professional, very neat work. He was right on time. Most definitely keeping him in my contacts for next home project. Will recommend to all family and friends. More than happy with his service.

This was our second time, the first time they failed to take out the old hot water heater, leaving it for elderly parents to deal with. The second time the elderly parents called the tech called back stating that he was going to be late or not showing up at all due to a restaurant calling and wanting the first appointment which was ours. They felt getting the bigger $$ justified to push the appointment to another day from a client who had scheduled a day before. We asked them if they are wearing a face mask(due to the pandemic), and the tech refused to wear one even if we provided one that was sealed. We have three high risk people living in this house and the excuse of anxiety doesn't cut it right now. If you are unable to do your work safety and you are entering multiple homes a day you could easily spread the virus to many homes and risk killing your clients especially the elderly! You are supposed to be a plumber which often times have to work in tight areas, the excuse of anxiety of having a face mask does not work. The appointment was canceled as soon as he refused to take safety precautions.

I had a leaking T and P valve. They said I needed to replace my pressure tank and bunch of other pipes. Quoted me $1900. When I asked them to break down the parts and labor he refused. I got a second opinion and ended up spending $150 to replace a valve and the parts On Demand told me I needed to replace are all still working. They are not honest about their rates, they didn't properly diagnose the problem and would have completely over charge me by $1000 to replace things that do not need to be replaced. Do NOT trust On Demand!

We paid over 10k for plumbing work and a filter to be put in in our business and it was never put in which was paid for and he left a line sticking out of the wall and never fixed it. We pre paid him out of good faith getting the work done and as soon as we paid him he stopped answering and didn’t finish the work.

My central air stopped working on a Thursday evening. My neighbor recommended these guys. I called on Friday morning requesting a Monday appointment. The tech came first thing and was great! I anticipated an expensive fix and it ended up being a quick wire repair for $107. I was very pleased and the gentleman who came to the house was very professional and friendly.

David and Alex did a great job replacing our 22 year old boiler. He is a local straight talking and dealing plumber. No pressure sales approach and very responsive. We felt very pleased with doing business with an independent and local professional.

I’m so grateful that Dave and Alex were recommended to me for my plumbing issues. I had already been given 3 estimates for a new boiler that were outrageous from two different companies. After having Dave come over to assess the situation the same night I called without being charged for an emergency call was amazing! He didn’t try to over sell me or over price the job. He asked me what I wanted and told me what my options were. After allowing me to think about what I wanted to do, he followed up with me two days later. There was no pressure from him to do the job immediately however when I had made my decision he was at my house 2 days later with everything he needed to get the job done. He walked me through the entire process explaining to me what and why he did what he did. After the job was done he again followed up with a text and phone call to see how everything was going. Four days later I had a different issue only at 7:00 at night his son Alex came over to assess the new issue. He communicated what he thought the next step would be and made it happen within 2 days. I could not be more impressed or satisfied with both outcomes. I was told that no matter the time or day, if I ever had any problems to call him and he would be over. He didn’t charge me for coming over to look at the issue nor did I have to sign up for a membership to avoid emergency charges. You can tell that they really care about their clients and want to do a great job for them. As a single woman owning a house, it can be overwhelming, Dave and Alex made me feel 100% supported and did not take advantage of my lack of knowledge in this department. I will 100% refer to them for any plumbing needs to any of my friends and family. Thank you both for your hard work and dedication to your work.

Dave has come to my house four times over the course of seven years for various toilet, water heater, and furnace needs. He is incredibly communicative, efficient, and transparent.

He replaced my water heater and the cost was significantly less than I estimated when researching what to expect.

The two separate furnace visits ended up being problems due to my lack of knowledge and not actual mechanical issues. He was courteous and thoughtful in his explanations to help me understand what was happening and how I can prevent them in the future.

I highly recommend working with them for plumbing and heating needs.