Plumbing reviews in Atco, New Jersey

I've had occasion to use this company several times at home and my office. I've also referred them numerous times. Excellent service at a fair price each time.

I have been a loyal customer for at least 20 Years. They always provide excellent and prompt service. Highly recommended.

Great work, very professional. 2nd time using Sheehan and very happy with the work both times!

How many plumbers/plumber helpers does it take to fix a leaky faucet?
Two men arrived timely on the date scheduled, Friday 2/09/18. My issue was that the kitchen faucet had a leak that I believed was at the cold water side and the bathtub had a leak at the hot water side. After disassembling the kitchen faucet and the bathtub faucet, they disappeared for over an hour to find/purchase “parts” - came back and advised me that the part for the kitchen faucet had to be ordered and after some discussion I decided that I would consider buying a new faucet and rescheduling for installation.
Both men went into the bathroom to work on the hot water leak. Unbeknownst to me and without prior consultation, I learned later upon looking at the invoice that the work to fix a minor leak included replacing the ceramic stems - not only in the side that had the leak - the hot side, but they also replaced the stems on the diverter and the cold water side; where there had not been any problem Additionally, they took it upon themselves, again without consulting me, to replace all three tub handles.
I note here that they were in constant phone communication with their boss Joe and both appeared to have limited knowledge and experience -more like plumbers helpers/trainees than certified licensed plumbers.
Later that afternoon I took a really good look at the Invoice and I was disturbed by the charges $411.57 to fix one leak. Definitely not reasonably priced in my opinion!!!
Spoke with the office manager, Tina, on Monday afternoon 2/12 and she said that the $250.00 was labor expense for the two workers. ($125 each) and in NJ labor is taxed, which was the $16.57. Also, according to the office manager all three handles and stems had to be replaced as a unit. I found this to be highly questionable. I called and spoke with the office manager again on 2/23/18 and she advised that the parts were all purchased at Barton Supply in Cherry Hill.
I went to Barton Supply on 2/23/18 because I had a nagging feeling that something wasn't right; and asked the customer service person if they had Gerber faucet parts in stock. He replied yes and asked what the problem was. I told him that the bathtub faucet had a leak on the hot water side. He went to get a part and returned with just one Gerber ceramic stem and showed that I would just have to remove the handle and the old stem and replace it with the new one and the leak should be fixed. I asked him if I needed to replace the stems in the cold water or shower diverter handle; and he said no- only the one that had the leak. I also asked if I needed to replace the handles and he advised- no I did not. By the way, each item can be purchased separately, ( not as a unit as I was told by the office manager) and only what was malfunctioning needed to be replaced.
So from this experience - in my opinion excess parts were replaced (totaling $145.00) without consultation with the owner which of course generated additional labor cost, which in all likelihood were not necessary thereby inflating the cost to me, the consumer.

Do I feel like I’ve been fleeced –Yes. Would I recommend Sheehan – No, and I would never use them again.

Fast service! Called for an emergency and they were here within the hour! Tech was great explained everything and cleaned up. Highly recommend

We manage a shopping center for a client in New York and Sheehan is our plumber of choice. Always very responsive. Always a great job for the tenants!

Called because of water leak. Response time was about 15 min. Efficient , professional and knowledgeable. Best in the business. Have been a customer for 20 years

On time and quietly worked around my 90 yr old mother who was asleep at that time. Much appreciated the effort

The work was done well and very, very happy with the result. Been customers of Sheehan Connection for years. Wouldn’t think of using anyone else.

Sheehan does great work but I must say the office person was ignorant on several occasions. Also when I asked who was in charge they said they all were. The owner was nowhere to be found. It took about 3 times longer to finish the work because the owner made his men do it over 3 times. BEWARE!

Sheehan is very responsive. Tina is a pleasure to deal with and Joe is very knowledgeable. They really care about their customers and make sure they have everything they need.

Work was done on time and very professional and and made sure everything’s was working properly

My water heater went out on a Sunday morning and guys were out first thing Monday with a replacement! Zach was efficient and knowledgeable. Would absolutely recommend Sheehan Connection!

expert service on my tankless water heater

One thing we learned is that when buying an old house, expect plumbing issues, lots of them. We were fortunate because we had a great plumber, Joe and his team. Joe is responsive, honest and has a great deal of integrity. He's given us great deal of help over the past 20 years with both big and small jobs. In addition he has Tina working in the office. She's great to deal with and is always available when you call.

Joe and his team have always done a good job for us. Would definitely recommend his services

So pleased with Sheehan plumbing coming out to fix our kitchen sink so quickly and on a Saturday! Zachary had the problem fixed in very little time. Definitely would recommend using this company.

Sheehan Connection did amazing work at my home. They replaced my kitchen faucet, fixed piping under my bathroom sink that was not code compliant. Installed a new water heater and sump pump. They were reasonably priced, cleaned up after they were done. I would recommend them to anyone!

2nd time using Sheehan. They were professional and quickly addressed my issues. So grateful to know that Sheehan is a trusted plumber with reasonable costs. I will be using them in the future for all plumbing needs

Sheehan Connection responded quickly to our need for service on a gas leak in our home following testing by South Jersey Gas. The plumbers were professional and performed good quality work. We will definitely recommend their service to family and friends.

Recommended plumbing company. Prompt response (even took my urgent call on a Sunday evening). Fixed the problem first thing the next morning. Reasonable rates, would use again.