HVAC reviews in Atlantic Highlands, New Jersey

4.7 based on 81 reviews Back to the listing
    2

    We've had mixed experiences with this company. While they're responsive, it's not always a guarantee that you'll get good results from the technician assigned to your job. Our recent issues have led us to look elsewhere for services. The heat and AC combo unit installed by PC is still not balanced years later, and we continue to experience problems in specific rooms.

    We've had multiple visits from their team to try and resolve these issues, but it's been a hassle. The problem with the venting pipe was particularly egregious - they installed it too low on the roof, which froze during a blizzard and caused the heat to stop working. To make matters worse, we were charged for the repair of their own installation work, even though it was clearly their fault.

    Their billing policies are also frustratingly opaque. They charge for every single visit, regardless of whether it's a follow-up or not. This has become a major issue for our small church, which can't afford to deal with inconsistent levels of service and aggressive billing practices.

    1

    I was on my way to work Thursday morning at 8:30 when a large work van cut off me and several other cars, nearly colliding with us. The driver's actions were extremely reckless and endangering, putting lives at risk. Given the severity of their driving, it's likely that the service itself is similarly subpar, but I couldn't get the license plate number to report them.

    5

    Great experience.

    5

    Fast response and top-notch support.

    1

    Poor service with a rude tech.

    5

    Fixed an issue from another installer. Done quickly and at a reasonable cost.

    5

    We had a top-notch experience with Perfect Climate, thanks to Joe.

    5

    I've been working with this business for over 15 years. They consistently show up on schedule, deliver quality work, and charge reasonable rates for the services they provide.

    5

    Joe's crew was extremely professional and a pleasure to deal with - highly recommend them.

    5

    Very helpful and professional company - would definitely use again.

    5

    They were absolutely fantastic. Chaz and Stasha were extremely responsive to all my inquiries, performed an outstanding service, and I would highly recommend them.

    5

    Fixed A/C on the most sweltering summer day thanks to Jake, who came across as super professional, efficient, and genuinely nice. A standout service that left a great impression - I'd highly recommend him and Perfect Climate to others without hesitation.

    5

    Perfect Climate has reliable staff who know what they're doing. Their employees are courteous, attentive, and take care not to damage your home while working on it.

    5

    This company stands out from the rest. I've tried several heating and cooling providers over time, but none match their level of quality. They offer flexible options for products and pricing without being pushy. Once you choose them, you won't need to look elsewhere. The service was prompt, courteous, and the installation was impeccable.

    5

    I recently had a comprehensive HVAC job done by Perfect Climate, and I couldn't be more satisfied. The process started with an on-time visit from Joe, who provided a detailed estimate that was honest and fair. When the installation team arrived, they were top-notch - my wife, who's normally hesitant about having strangers in our home, felt completely at ease. The installers were prompt, professional, and answered all my questions. They also left everything spotless, which is more than I can say for my old ductwork (which, let me tell you, was a mess). Joe followed up with his service team to get my system up and running - and it's now humming along like new. Thanks again, Joe and the Perfect Climate crew.

    5

    They responded quickly to my service call and walked me through the problems and fixes. The team arrived promptly and provided excellent customer service during the installation. Their professionalism made a positive impression and I would definitely recommend them for all your HVAC needs, they truly are perfect in every way.

    1

    Do not trust these people. My heat stopped working and they found a dead transformer. They tried to sell me a "Trane" replacement that was only available from a Lakewood supply house, which is completely untrue. The fake transformer cost me $205, whereas I could have gotten the same one at Fergusons just 10 minutes away for $40. When I refused to let them work on it further, they asked me to troubleshoot the short circuit and come back the next day with a second technician to do some outdoor testing. I politely declined. Luckily, Spartan HVAC showed up and was able to diagnose the issue themselves - specifically, the problem lay in the condenser contactor, which had been causing all the trouble. It cost $330 for Perfect Climate to not fix the real problem at all.

    5

    This company delivers top-notch service, making them a great choice for anyone requiring similar support.

    5

    We're extremely satisfied with the service from Joe Senkeleski at Perfect Climate. During the unusually harsh winter weather, our furnace pipes burst due to freezing temperatures, causing water to leak through our dining room ceiling. Joe's team arrived promptly and quickly diagnosed the issue.

    Their professionalism and courtesy impressed us even further when they installed a new tankless water heater. We were again blown away by their expertise and attention to detail. What truly sets Perfect Climate apart is the follow-up care - Joe personally checked in with us just a day after the job to ensure everything was satisfactory.

    We wholeheartedly endorse Perfect Climate for all your heating, cooling, and plumbing needs.

    1

    I had a concerning encounter while driving in Point Pleasant today. A driver from this company sped up and cut me off, forcing me to swerve into oncoming traffic to avoid an accident. Given the reckless behavior of their staff, I'm extremely skeptical about their work quality. When I called to report the incident, I spoke with a friendly employee who assured me the owner would contact me. Unfortunately, I've yet to hear back. Needless to say, I wouldn't consider hiring this company and lose all trust in them.

    5

    I recently had Perfect Climate install a central system in my new house, which was a first for me. Initially unsure about what needed doing, they worked through some revisions until it was done right. The team turned out to be very professional and diligent. I'm extremely satisfied with the result. For any HVAC work, these guys are the ones to call - their expertise is top-notch.