Reviews of local pros in Belleville, New Jersey

The technician (Hector) was very professional, efficient, patient and knowledgeable.

3 canceled appointments, plus 2 to fix the problem. First appointment was scheduled for 4/24/2025, finally repaired on 05/14/2025. The times for appointments need to be changed, 8:00 am to 05:00 pm is unacceptable. I took off from work for 3 days waiting all day, only to be canceled after 4:00 pm.
The system needs to be changed, morning appointments or afternoon appointments.
Technician was great, replaced the part real quick.
Appointment scheduling needs to be looked at.

Communicated when he would be arriving outside of the window. Went through different scenarios. Answered all my questions.

This post is to rate the technician by the name of Albert. Albert was professional and patient. I enjoyed the service I received from him!

Automated System to get a tech. NO Human phone agents. Tech Came out to make repair. Problem still exists. can't get tech or anyone on the phone. Disappointing...

The worst system set I've ever encountered
The first time my appointment was canceled by Sears at the start of my time frame.
There's no reliable number to speak with a live person. Unless you're seeking a service warranty .The other options are for an AI person, or will direct you to using the website which is not working properly .The AI person option resulted in my street name being misspelled. Also the time frame is wrong on the appointment confirmation texts. Am is used when it should be p.m. I spent half the day, prior to my appointment time frame, trying to contact someone to correct my street name. Each time I called. I received a confirmation text with the street name still spelled incorrectly. The technician was nice enough. However. He did not remove the back bottom panel of my refrigerator. Did not check door seals. Therefore, I do not think my diagnostic test was thorough. Of course, with only removing the top panel. (computer board), The diagnosis I was given turned out to be the most expensive fix which was replacing my compressor and condenser. I will never rely on Sears Home services for diagnosing. any issue I might have in the future. You're better off dealing with another service that provides reliable and live person communication. PS. The only way to get through to someone (live) is to call and choose the option for signing up for a service warranty. What does that tell you?

Absolutely the worst in customer service communication. The repair was done, (took over a month for Part to come in) the tech did the repair fine when he finally came back. However, all customer communication is AI. The phone number connects to a computer. No real agent to speak to. If you have a problem other than scheduling an appointment it’s a huge hassle. I will never use them again. Sears is not like it use to be. Find a repair place that runs their customer service with humans.

David kept me informed all day of the time he was arriving. He diagnosed the problem and fixed it. He was courteous and competent.

He was great an answered all the questions that I asked and he also asked me if had anymore questions and I thought that was nice!

You can't talk to a live human anymore. AI only. My appointment was canceled and rescheduled without contacting me. They arrived outside the indicated time window. No way for me to request a refund for them wasting my time but if I had canceled with no notice like they did to me they would have charged me.

Excellent service, after speaking to the manager and letting him know what I needed from them I was really surprised with the results. I will definitely consider them for future repairs. Thanks tigers!

Needed fix for file cabinet drawer that would not close. Came in one day and fixed in 5 minutes no charge. Extremely satisfied. Would definitely hire this company again.

the work and the experience was the best.!! called them to remodel my entire basement and the finish was better than expected. The electrical, walls, plumbing, flooring and the last touches were done precisely as i requested. I would highly recommend them for any job, large or small.

I called Angel to fix a leaking pipe they came and explained everything in thorough detail about the job and qouted a great price for the work. They saved me a lot of time and headache. They are extremely professional and punctual. Don't hesitate and call them if you have a problem!

I couldn't be happier with the painting that was done. He arrived promptly for the appointment. It was done in a timely fashion and attention to detail was on point. I would highly recommend them. And I will have them back soon to fix my other issues.

Angel, Robert and their team did phenomenal work. We just moved into a new house and had them paint the interior. Not only that, they installed a couple of light switches and ran the wiring, along with installing a few light/fan fixtures. They did a thorough job prepping and sanding the walls as well as reattaching and securing the loose molding and trim. My wife is so happy with their work and that makes me happy. We’ll be hiring them again for future work. Thank you Angel, Robert, and team.

Exelente trabajo lo recomiendo

Realmente agradecida excelente trabajo.

Very pleased with his work 😀

Their professionalism is outstanding.
The best decision I made was putting my business in their hands.
I have a grooming salon and Orlando made every space useful. Every project i have for the future they will be the first I'll call.
Do I recommend them? 100% yessss.

I recently had my basement stairs replaced by Orlando, and I couldn't be happier with the results. He did excellent work, paying close attention to detail and ensuring everything was safe and sturdy. His professionalism and craftsmanship truly made a difference. I highly recommend Orlando for any stair repairs! 5🌟’s