Home Services reviews in Clifton, New Jersey

Lady with blond hair has such a bad attitude and uses terrible language. Terrible customer service. Literally threw my clothes across the table. Felt very disrespected.

My whole family (and relatives) uses this dry cleaner and none of us have ever had any issues. Good quality and a great price!

The attendant, I don't know her name, an african anerican lady, is a brute. Treated me like an enemy. Something very wrong with her.

Great place. I was in and out quickly and the staff is super fast and efficient. My clothes was ready the very next day.

Do not bring anything with patches on it! They lost all of a scout uniform’s patches !!!!!! And then arguing with us saying that there were no patches ! They must have come out while cleaning and the cleaners just lost them !!! Years of hard work !
Also they can’t sew anything right!
I used to love this dry cleaner!

I've tried this dry cleaners 2-3 times now and haven't had an issue with my clothes. They aren't the best at dry cleaning but gets the job done at the price they offer. Customer service can be better.

I’ve been using them since they opened. Friendly, efficient … I wouldn’t go anywhere else. They do a great job for seamstress service and dry cleaning.

Took a wool sweater in for cleaning and they shrunk it--kept trying to stretch it back into size having me come back 4-5 times and in the end that didn't work. But the owner never contacts me to settle up. I leave my cell number and he never calls. Ok accidents happen--I get that. But to take my cleaning money, not return a clean usable item and not even attempt to make amends with the customer --well that is just not right.

Bad attitude, low quality work, and stolen/missing merchandise.
Bad attitude: Whoever is at the cash register always has a nasty look on their face and nasty customer service to back it up
Low quality work: My suit was damaged after going here maybe 4-5 times
Stolen/missing merch: I accidentally left my tie in my Suit coat pocket and it was missing when I got the suit back. When asked if they had it, was told to read the disclaimer that they're not responsible for (practically) anything.

I am literally 30 minutes early to pick up my clothes and I get this big attitude “not till 7pm, that’s what’s on your ticket.” I said I know but it’s almost 7pm, it isn’t ready? Unless you are implying that you clean my clothes in a rush last minute then it should be ready and the lady with the short black hair wouldn’t even check. This is the 2nd time I have received this treatment. Not everybody can come at 7pm especially when you work full time. I will return to get my items and take my business elsewhere.

Helaine is their gift. She knows her stuff and is on the ball! She checks your orders and makes sure it's done right every time. I've only brought back due to her not being there. Now only go on days she's there. All with a bit of spicy personality too!!

Helaine who works at the store is fantastic. Quick service and friendly, she is why I keep coming back.

One time one of my shirts got a tear in it, but they made it right and reimbursed me for it. These things happen (has happened to me at other cleaners) and appreciate that they will make it right.

They do a great job and very reasonably priced. I’ve been sending clothes here for over a year and I have no complaints

Totally Unprofessional - First they mess my 4 office dress shirts with stains and holes that I paid for them for dry cleaning. When I ask them to fix the issue - the lady at the counter starts talking loudly to me and asks me to repay for the dry-cleaning again. When I complaint about the issue and on top of it - their poor customer service - she yells to take my business somewhere else. When I state I will leave a review - she changes her tone but still with attitude states = she will do it one time as a favor. At this point I decide to take my business elsewhere after 4 years with them = as I am frustrated by the attitude & customer service - I am not looking for any 'favor' - and neither I am looking for any damages for the $200 worth of shirts they messed. I wanted to ensure I get service for the money I paid for. I hope the owner has the right people running the business.

Tried this dry cleaner because it was local and affordable. They have routinely made mistakes i.e. not completing alterations or returning garments damaged. I overlooked these issues because they addressed them and the inconvenience to me was mild until they lost my garments. First, they argued with me that my wife must've picked them up or that they must be in my closet at home. When I finally convinced them that I didn't have the garments I was told that the manager/owners will be notified and someone would give me a call. Customer service is a significant deficiency at this establishment. I had to follow-up on several occasions before I received a return call from one of the owners. He explained to me that they would have to review surveillance video and for me to give him two weeks. I contacted him in two weeks as agreed and he didn't have an answer for me. He stated that he just started his day and that he didn't have time to deal with this. We went back and forth regarding my frustration over this issue. Ultimately, he stated that he would contact me later that day, around 7 PM. So, they lost my garments, asked for two weeks to see if they can figure out what happened and when I contacted them within the time frame that we agreed on, they pushed addressing my issue to the end of the day. If I did this to my customers I would be out of business!

**AVOID AT ALL COSTS*** One of the workers at Westside Cleaners in Clifton convinced me to leave my very expensive coat; said they would do an excellent job dry cleaning the coat and they ruined it. George and Albert both admitted that they washed my down coat three times and the fabric faded. Down feathers also missing. I asked to talk to the owner and the owner, Frank, yelled at me and told me he would not do anything to right their wrongs. His workers also lied and said they never admitted to ruining my coat. My Canada Goose is ruined!!! I will persue this matter further, as I can’t let them get away with the horrible service, ruining my coat, and bad behavior by antagonizing a customer. They have a low Google rating for a reason. Don’t patronize this cleaners.

I had a good experience previously because the prices are great but on Tuesday they have someone new to me called Yolanda working there and I’ve never had such a bizarre and border line traumatic experience in a any business. I went there to clean a few thing and I have cats so my cloths I needed clean had cat hair on them. When Yolanda saw this she was very clearly uncomfortable handling my cloths but I didn’t think anything of it. once she gave me the receipt I grabbed it with my sleeve instead of my beat hands because I’ve learned that receipt ink is toxic. She proceeded to make fun of my and ask me why I’m doing that so I explained and she said “No they are not, but you know what is actually really bad for you, CAT HAIR! It gets in your insides and it changes your blood!!” she didn’t just say this to me she yelled at me. I honestly was shell shocked by her unprovoked behavior and it made me rethink to take my business somewhere else but I did have time to find a new place and need that stuff cleaned that day. I come back to pick up my stuff hoping she is not working that day but to my disappointment she was. I hand her my receipt while holding it with a handkerchief and as soon as I do so she burst out a loud laugh. I asked why she was lagging and she proceeded to completely ignore as if I wasn’t there. I keep asking the same question because she is just ignoring me when I finally ask if she is laughing at me and she said she was on the phone with her doughier and it was my problem if I though she was laughing at me. I would like to note that she didn’t seem to have headphones in and her hand where empty when she said that and if that was the case I don’t understand why she wouldn’t just say that the first time I asked. But then I said it was easy for me to believe she was laughing at me because of how she treated me the first time. She proceeded to ignore me and the she told me to leave and if I didn’t she would call her manager and I said great! Pleas call your mama her I would love to talk to her. She ignored me for several minutes while I was waiting for her to call but then she started yelling at me to leave and I said I would gladly leave if I can talk to her manager but she ignored me and just kept yelling at me to leave. So then she said she was the manager so I said great can I talk to the owner then. She kept yelling at me to leave and said she would call the cops if I didn’t and I said pleas call the cops I have not raised my voice once i am calm as can be and I’m just making a simple request. She got louder and louder telling me to leave and she finally told me that I could call the number on my receipt. So I did that today but guess who answers…Yolanda. And the only way I know her name is because it on my receipt that’s something else she refused to tell me
By ignoring me. Ive never experienced behavior like this before. I would love to talk to who ever is in charge but that seems impossible as well. I would not go there if I was a new costumer and I will never come back. If anyone that is in charge reads this I would love to talk further about this experience. thank you.

You really need to get rid of the lady with the black hair. She is rude! She is always telling why am I spending so much money on the cleaners! Seriously, that's your business and wouldn't you be happy if I spend my money here. She always says I don't when your clothes will be ready and the ticket clearly says the next day. Please get rid of her! My husband and I are sick of her attitude, can't stand people with poor or 0 costumer service skills! I have been coming here for more than 7 years and never had a problem with anyone else. This is the third time she gives us a nasty attitude. This happened on July 17th, 2025 at 6:45pm but it has happened before and today it's enough. If I see her I will just drive to another cleaners.

This cleaner has one thing going for them, and that is the price. Period. It used to be a lot cheaper, but like everything else, they went up as well. That’s where the good news ends.

About a year and a half ago, I brought in a $395 suit. What I got back looked like it had gone through a paper shredder—rips, tears, and damage that no respectable cleaner should ever cause. No apology, no accountability. Just damage done.

Fast forward to last week. My parents, who live in Passaic, dropped off my clothes for me because I live in South Jersey now. They went to pick up my three suits, and the cleaners insisted I already picked them up. I hadn’t. We had the ticket in hand. It clearly showed one item was picked up, but one remained. First, they said it wasn’t ready. Then it became clear: they lost one pair of suit pants. Gone. Vanished. Over $395 worth of clothing, wiped out.

And again—no responsibility, no resolution, nothing. Just stonewalling.

This place does not care about you, your clothing, or your trust. They are out for your money, and if you’re lucky, you might get your clothes back in one piece. If you’re unlucky, you’ll either get shredded fabric, or you’ll never see your clothing again.

Beware. Be very aware. It’s worth paying a few dollars more somewhere else to get actual professionalism, accountability, and the simple assurance that you’ll get your clothes back. At Westside Cleaners, you’re gambling—and the house always wins.

My spring allergy symptoms cleared up and I was able to get through my entire planning period without the constant sneezing or watery eyes. I'm enjoying a productive & comfortable spring at my own home, all made possible by one service call to Honest Dryer Vent that proved their work was worth every penny.

Excellent service and very fair pricing. They had no problem accommodating my schedule and were very easy to work with from start to finish. Such a hassle-free experience, and the air quality in our home has improved so much. Highly recommend!