Reviews of local pros in Edison, New Jersey
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Great supply highly recommends .
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It's pretty sad that these people are a dealer of Lennox parts and a private homeowner can't come in and buy a part for his furnace that they only deal with contractors real stupid. Contractors want too much to fix it. That's why I'm buying my own part. They're probably in kohoots with the contractors. That's why they do this. That way, the homeowner loses out on everything.
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They showed up at my house during two instances of no heat, and the technician arrived quickly and got the job done.
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They overcharge for heating oil and have a less than welcoming approach when speaking with customers.
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Dennis was a huge help in setting up my oil and propane services at an affordable price. He quickly overcame the obstacles I faced, making the process smooth and hassle-free. I highly recommend Dennis for all your oil and propane needs.
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We were extremely let down by Petro's service. Our furnace broke three weeks ago and a technician visited our home, but he completely disregarded Samantha's questions about his needs.
He then told us it would take three weeks for the parts to arrive, although it appears he took those broken parts with him. When we opted for repairs instead of a new furnace, the service seemed to lose interest in engaging with us.
It's now three weeks and one day later, and not a single representative from Petro has contacted us despite our multiple follow-ups. There's also an issue with their field service management group, which seems highly questionable given their lack of response.
We're currently relying on space heaters to keep our toddler and six-month-old child warm in the dead of winter because we haven't had heat for a month. I would strongly advise anyone considering Petro's services to think twice about doing business with them. Their lack of follow-up is completely unacceptable, especially when you have vulnerable family members like mine who need reliable heating. -
A hazmat truck in Keasbey NJ was seen speeding past me on the highway around 11:40am. The driver failed to stop at railroad tracks despite being aware of them. When approaching a red light, he weaved into other lanes, cutting me off multiple times. It's alarming that someone with this level of experience would operate a vehicle like this. As a CDL instructor, I've seen better driving.
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I've been a loyal customer, and when issues with my heating system arise, I can usually get through to someone on the phone within a few hours. However, my recent experience has left me feeling frustrated. On February 2, I received an email about an upcoming delivery, but just a week later, I ran out of oil. When I called the service line at 8:30 pm, I was put on hold for over two hours - a wait time that's already excessive.
Instead of being offered any alternative solutions or reassurance, I opted to use the "hold my place in line and call me back" option. Two and a half hours later, it still hadn't been resolved. I understand that there may be multiple issues with other customers, but waiting for over six hours without even speaking to someone is unreasonable.
The wait time eventually improved, albeit belatedly. After an astonishing 12-hour wait, I was finally contacted by a representative. Unfortunately, my interaction was unhelpful and dismissive. The rep seemed unaware of the potential options available to address more complex issues like mine, which left me feeling overlooked and undervalued. -
I recently had the misfortune of dealing with multiple Petro technicians who came to my home to fix an issue with my steam air vents spewing water onto one pipe of my 2013 natural gas fired steam boiler system, which features 1930 steam pipes and convectors, as well as 2022 condensate pipes. The fourth technician, Larry, diagnosed the problem and recommended a solution that involved adjusting some air vents.
However, it was Joe, the fifth technician, who actually fixed the issue by replacing the pressure control, cleaning the pipe to the pressure control, and cleaning the probe for the LWCO. He also cleaned the valves leading to the problematic convector and replaced a leaking air vent. Additionally, he removed water from the boiler and replaced it.
I want to commend Petro for sending me Joe's team, as they made a huge difference in resolving my issues without having to replace any of my existing components. In fact, most of the work was covered under my contract. I had previously been misinformed by other technicians that I needed to replace my auto feeder, when all I needed was a simple probe cleaning.
The team's professionalism and dedication to customer service are truly admirable. Joe, in particular, showed exceptional knowledge and attention to detail, taking the time to diagnose and solve my issues. His expertise is truly impressive. -
The technician arrived promptly on time, exactly when they said they would, and got the job done quickly. Saved the day by fixing my AC, which had stopped working altogether. Efficient service and great customer experience - I'm grateful for their assistance and wholeheartedly recommend them to others.
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Syed did a great job fixing our boiler issue, installing a new thermostat, and being super friendly and helpful throughout the whole process.
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Their installation was a mess - but at least their team knew what they were doing. They got it right, which is more than we can say for the overall experience. We're glad we chose them, despite some initial confusion.
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The reviewer had a problem with their heating unit and contacted the service next day. A technician arrived promptly to diagnose the issue, ordered the required parts, and fixed it quickly. The company is very responsive, affordable, and pleasant. They get a strong recommendation from this customer.
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Syed was highly competent and courteous. His thorough assessment and clear explanations were impressive. A great experience; we'd recommend him to others.
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Got same-day service after reaching out late in the day. Showed up early and did an outstanding job. Definitely found a reliable HVAC technician.
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I recently used a home services company for my heating needs and was extremely pleased. From initial contact to the finished work, their professionalism and expertise shone through.
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Kean HVAC's owner is a professional who showed up on time to assess my furnace. The team was knowledgeable and provided great service at competitive prices. I'm looking forward to working with them on future projects.
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Kean Heating fixed my furnace during one of the coldest months of the year. The technician was very responsive and knowledgeable about what was wrong with it. I highly recommend this company for heating and cooling repairs or installations - they have a reliable, knowledgeable technician and good quality workmanship.
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The technician was extremely professional throughout the entire process. His communication was top-notch, making it easy to understand what was being done. The work itself met our expectations with a quick fix solution. What impressed me most was that he took the time to explain how to clean the sensor and offered guidance on maintaining the system. He didn't charge us for this additional information, which showed his integrity. We will definitely be using his services again and recommending him to others - it's not often we find companies like this.
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I had a heating issue that started suddenly, and it was tough to find someone reliable in the area. Luckily, I found this company and spoke with Syed, who seemed genuinely friendly. He set up an appointment quickly and showed up on time at my place. They efficiently identified the problem and fixed it well. Overall, I'm pleased with the service, and I'd definitely suggest them to others.
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Syed was very professional and did a great job quickly. I highly recommend him for all your HVAC needs.