Reviews of local pros in Edison, New Jersey
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The initial attempt to start the furnace was unsuccessful, leading to a visit from a contractor who didn't seem familiar with his work, causing more problems. However, when Sam arrived, he identified the issue - a clogged chimney due to leaves and bird nests - which he cleared. He then replaced a faulty sensor that had been damaged by the previous contractor, fixed the system, and finally got the furnace running. The turnaround was impressive and much appreciated.
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Andrii and his team delivered top-notch work. They got the job done efficiently, leaving no mess behind. When I asked questions, they explained their process clearly. I'm extremely pleased with the result, making this a great value from Sam's. I'll definitely recommend them to anyone in the future.
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We recently hired Sam's Air Control for a new furnace and air condenser installation. The overall experience was decent, with only minor issues along the way.
The sales process started well, thanks to Chris, who explained the options clearly and helped us choose the right system. However, communication became less responsive later on, but nothing major was left unresolved.
The installation team did a good job, completing the work efficiently and cleaning up afterward, which we appreciated. The new system looks well-installed and thoughtfully laid out.
Stepan stood out for ensuring everything was ready for inspection, which helped the process run smoothly and reduced our stress.
So far, the furnace has been running smoothly and performing as expected. We're satisfied with the work and professionalism of the team, but we'll wait until we've had a chance to test the AC in hotter weather and get more familiar with their warranty and support before updating this review. -
I hired Sam's Air Control for a high-tech HVAC system that ended up being more intricate than I anticipated. Despite the complexity, their support was rock-solid – they were always accessible by phone, and whenever issues arose, they jumped in without hesitation.
One technician in particular, Manny, deserves special praise. He went above and beyond to ensure all my concerns were met, making sure I truly understood how to operate and maintain the system. His explanation of a complex setup was clear and patient, far superior to what other technicians had offered.
Manny's demeanor was friendly and knowledgeable, with an impressive level of thoroughness. What sets him apart is that he turned a potentially frustrating experience into one of reassurance. His professionalism shone through, making his service truly exceptional. -
I recently used Sam's Air Control for an unexpected heating issue. Thanks to a friend's recommendation, their speedy response saved the day. Benjamin, the technician, got it right on the first try - diagnosis and fix impeccable. Prices were reasonable, expertise was top-notch, and staff were courteous. Now my go-to choice, I'm glad I chose them!
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Emanuel was extremely pleasant and accommodating, making the most of the situation. I highly recommend his assistance to others. Neal proved equally helpful with the financial aspect, guiding me toward a suitable financing arrangement for my new furnace. Andrii Babiak and his team worked efficiently and delivered an outstanding installation job, which we're grateful for. Marco's follow-up visit today was equally impressive, ensuring everything is functioning as expected and demonstrating exceptional professionalism. His courtesy and help have been greatly appreciated.
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I was at my wit's end with my ancient furnace, throwing more money at repairs than it was worth. Replacing it seemed like a viable option. I got quotes from local repair services, but one stood out - Sam's Air Control.
As I researched online, they kept popping up in reviews, often praised for being too good to be true. Their family-owned business and emphasis on customer satisfaction caught my attention. They offered a free estimate for a new furnace and a total HVAC system, which was more than I'd been quoted elsewhere.
Chris B showed up to assess the job and impressed me with his professionalism. He listened to my concerns about the upfront cost versus ongoing repairs. The initial quote was reasonable, but when he shared another online quote from another company, he made a quick call and they matched it - even better!
The final price left me stunned; for a modest additional cost over what I'd paid for just the condenser, Sam's Air Control was providing an entire new HVAC system, including a state-of-the-art thermostat and excellent warranty. They also offered financing options.
Chris returned to my house, took his time to explain everything, and answered every question I had. He never felt like he was pushing me into a sale - just chatting with someone who genuinely cared about finding the right solution.
Thirty-six hours later, the installation team arrived, hauled away the old equipment, cleaned up, and installed the new system. I'm still in awe of the deal I got.
I can only rave about Chris's exceptional service, honesty, and professionalism. Sam's Air Control delivered an unbeatable offer. -
My new place has a heating system issue - when it's on, the air smells like burning plastic. I contacted Sam's Air Control because they installed the HVAC system here. Frank quickly arranged a same-day appointment, which was greatly appreciated. The technician, Stepan, showed up promptly and was very professional in diagnosing the problem with my heating unit. Overall, I'm satisfied with their service and would definitely recommend them for any HVAC needs.
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I'm thoroughly impressed with Sam's Air Control's HVAC installation service. Volodimir Kostyk, Orest, and Alexey delivered exceptional expertise, professionalism, and meticulousness throughout the entire process. They arrived on schedule, communicated effectively, and worked diligently without compromising quality.
The installation itself was outstanding - immaculate, precise, and characterized by attention to detail. The team maintained a clean workspace, respected my property, and ensured everything functioned flawlessly before departing. It's clear they take great pride in their work.
Finding a company that balances exceptional craftsmanship, professionalism, and customer service is rare, but Sam's Air Control hits all the right notes. I highly recommend them for AC installation or HVAC services without hesitation - every penny is well spent. -
We had a great experience with Chris from start to finish - he blew us away despite being new to the company. He was knowledgeable, friendly, and genuinely invested in finding the right equipment for our home. His budget-friendly approach didn't compromise on quality, and we appreciated his dedication to getting us a good deal. Throughout the process, he kept us informed and involved every step of the way, never making us feel rushed or pressured. His attention to detail and commitment to customer satisfaction were impressive - it's clear he takes pride in his work. With Chris, you can expect a hassle-free experience and top-notch service.
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Sam's Air Control delivered excellent service. Their pre-visit communication was spot on, with clear arrival times. The technicians replaced our outdated equipment, leaving the area tidy and organized. The two workers were courteous and respectful - a great experience overall, definitely worth recommending.
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I recently switched from oil to natural gas, primarily due to rising costs during winter months. I researched local companies that could handle the conversion on Google and came across Sam's Air Control. When I called, I spoke with the secretary who helped me schedule an appointment for Brendon Roman to assess our needs. Brendon was transparent about the options available and presented a competitive quote.
After considering other companies' proposals, I found their offer more reasonable, especially given the additional fees they charged for similar projects. The flexibility in scheduling the installation around my availability was also a big plus. On the day of the installation, I met Mr. Yurii Kos, who impressed me with his expertise – he has over 20 years of experience working in both Europe and the US.
Yurii and his team carefully removed the old boiler, which had been installed since 1953, before installing the Navian Tankless system accurately. Their professionalism and attention to detail are noteworthy. I highly recommend Yurii; it's clear he takes pride in his work and genuinely cares about delivering excellent results. Sam's Air Control stands out as a top choice for conversions like mine – I'm thoroughly satisfied with their service. -
I recently had a full home system installation done by Oleh & Oleksandr, and I'm extremely satisfied with the results.
They replaced my entire cooling system, including an 80,000 BTU gas furnace, and added a new water heater and humidifier to complete the job. The work was done to perfection, from the initial setup to the final check.
Oleh and his team were courteous, detailed, and efficient throughout the process. They took the time to explain everything, double-checked connections, and ensured that all systems were functioning correctly before departing.
The work area remained tidy, and my heating and hot water were restored within a day – a significant convenience for me. What's more, I can tell they're committed to doing the job right. The system is now operating smoothly, and the house feels noticeably more comfortable.
I highly recommend Oleh & Oleksandr to anyone in need of HVAC or water heater services; their professionalism and attention to detail are evident throughout. -
We had such an incredible experience with Edison Heating & Cooling from start to finish! ** was absolutely amazing during the sales and ordering process he took the time to thoroughly inspect our units, explain everything clearly, and recommend the perfect AC/furnace systems for our home. His patience was phenomenal. As a full-time working family with two little ones, we truly appreciated how seamless he made the entire process. He even had our installation scheduled with an impressively quick turnaround time!When installation day came, *** and ***** arrived right on time and were so kind, courteous and professional. They walked us through their work in detail before leaving, answered every question we had, and made sure everything was perfect. They left the entire area spotless. Honestly, probably cleaner than it was before they arrived!We couldnt be happier with the service, quality, and care from Edison Heating & Cooling. We highly recommend them to anyone looking for a trustworthy, efficient, and friendly team!
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Excellent prices, courteous and kind Service Technicians. Best of all was his honesty. I have been trying to sell my home with the **** system in need of repair. I was not getting any offers in. I needed someone to come out and do the job quickly and at a cost-effective price. **** heating and cooling took care of my project and gave us a new HVAVC unit install that took less than a week! My house sold within 24 hours. Thank you again **** heating and cooling.
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I had them out to repair a split unit in a commercial space. The tech who came out told me I had a bad contactor and could put a new one in. I approved this. He installed the new contactor and it didn't work. He called his supervisor who told him that they didn't work on my kind of unit. the tech departed and I called another company. The subsequent company came and said they couldn't do anything becasue I was missing a contactor; apparently, the tech from Edison HVAC took the old contactor. I called their office to get the old contactor. After days of running me around, I got a couple parts of the contactor that together don't make up 15% of the assembly. I called about the rest and **** the parts *** said I got what he got. I asked why the tech took the contactor. No response. I called and asked to speak to Mr. ********** No call back after 4 days. This would be a one star review but ******** in customer service and Bill in parts seem to care. The tech's skills are very much in question. Mr. ********* doesn't seem to care. I never did get an answer why the tech took the old contactor.
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Everyone knows, the problem with the airconditions happens when you less expect it. The good thing is that there are companies like Kean Heating & Cooling who will help you in that difficult moment. The other day, with temperatures above ****************************** our bedroom stopped working. We called the ********************** and the owner of the company came quickly and helped us. I will recommend them highly.
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Great service , technician was very knowledgeable and kind. Showed up early and got the job done as he said
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Salesman *** did a great job explaining all about the equipment, available rebates & financing. Mechanics *****, *********** did a great job installing the unit. They were clean, efficient and went beyond their responsibilities to make everything go well. 4 stars for me.***** *.************, **
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After spending 9k on AC unit after 3yrs is making a loud noise... and they still wanna charge me 95$ to look at something that is still under warranty!!! Like what kinda c*** are you selling that a 3yr old unit is already making noise like a 20yr old unit! It's all about money and not customer service!
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We had our system put in by Edison Heating and Cooling. There were minor issues (see photo - every new vent has a pilot hole near the vent which has no function issue but aesthetically was not what I was expecting. Weve had a few services performed with nothing to note.The only reason I am writing a review now is to warn others. Our most recent service required a new part to be ordered and from the initial service appointment to diagnose the issue we were lead to believe there would be no cost associated with this replacement. We never received a quote and scheduled (with a few calls to remind the team to schedule us) to have the part replaced. The technician replaced the part and then provided a bill, which was unexpected. We expressed this and he plead that if we didnt pay, it would come out of his personal paycheck. Of course we paid, and have no issue paying for parts/services not covered. The issue is that it was not communicated with us that there would be a cost or what that would be.I spoke with ********* is customer service who was condescending and said she would pass the complaint along, but that she wasnt sure if I would receive any follow up. I followed up before writing this review and spoke with ***** who explained that with a low cost job such as anything under $1,000 there would only be a verbal quote and he was unsure why a quote was never communicated to us. Please just be aware of this before agreeing to any work with this company.