Reviews of local pros in Franklin Park, New Jersey

4.5 based on 50 reviews Back to the listing
    5

    I’m very happy with the service provided by Live Appliances Repair Service. My samsung dryer and washer were having issues which were fixed in a couple of hours. Russell gave me a next day appointment, was very prompt and extremely professional in his approach. Easy to recommend him for any appliance maintenance services.

    5

    Russell was very professional, efficient, and competent technician. He was honest and friendly.
    He came on time and was able to fix the usdue right away. Price was reasonable. I will not hesitate to recommend him to a friend. I was glad we found this company who doesn't rip us off. 😀

    5

    Every aspect of our experience with Live Appliances has been excellent. Knowledgeable and skilled service provided in a friendly and professional manner. I don't like when appliances break down, but I'm relieved to now know who my go-to repair team is. Would definitely recommend!

    5

    Great experience with Live Appliances. On multiple occasions, they were able to send out a technician on the same day. Russell was my technician for two jobs (dishwasher replacement and dryer repair). He was great, very knowledgeable, progressional and clean. Thank you, Russell!

    5

    Russell from Live Appliance LLC is absolutely fantastic! He is knowledgeable, hard working, timely, honest & communicates well. We have now used him twice for 2 different appliances. He just unfroze our water line in our 14 year old refrigerator in under an hour. He worked on our 15 year old dryer last October, diagnosed the problem and quoted us a price to fix it (it needed a lot of work). We decided it was time for a new dryer and chose for him not to do the work. He was fine with our decision, no pressure otherwise to fix it. You want this gentleman working on your stuff. An added benefit...he likes animals so I didn't have to keep my dog in another room.

    5

    Great service. Professional and very friendly. Correctly diagnosed the issues and fixed right away. Thanks.

    5

    Russell did a terrific job! He was prompt and knew exactly what to do to solve the problem. He was efficient and cleaned up when finished. Highly recommend LIVE repair.

    5

    Russell is extremely knowledgeable and was able to quickly diagnose the issue with our oven and fixed it the same day. Very reasonable pricing and great service!

    5

    Russell did an outstanding job helping me fix my GE microwave. He quickly diagnosed that the magnetron had gone bad and explained the issue clearly. His professionalism, knowledge, and efficiency really stood out. He replaced the faulty part promptly and got my microwave working like new. I truly appreciate his expertise and friendly service. Highly recommend Russell for any appliance repair needs!

    5

    Russell came to my house in minutes knew exactly what was causing my LG washer machine to leak. He immediately found the part needed and I expressed that my washer machine was a top priority in my household. The next day after business hours, he texted me that the part arrived and that he could install it. What a lifesaver! He really came through and was a nice person to work with. I highly recommend Russell and Live Appliances. Thank you so much Russell!

    5

    Russell was great in every sense, finding the issues, repair cost, arriving on time. The service was excellent, definitely recommending him.

    5

    Russell put in our dishwasher and did a great job! He was efficient, professional and there was no mess involved! Highly recommend!

    5

    Russell was great in every sense, means finding root cause, repair cost, arriving on time. He did not give any tantrum like , visiting fee or diagnostic fee. I will definitely recommend and call him for the future service

    5

    When my microwave oven stopped working, Russell was very professional and arrived on time. He got right to work on diagnosis and had figured out and solved the problem in 10 minutes. Great experience and would highly recommend this company for any appliance repairs you need

    5

    Called and got same day service to fix my gas stove burner. Russell was quick and efficient. They were also reasonably priced. I will definitely call Liveappliances LLC for any future appliance issues.

    5

    Great experience with Live Appliances Repair Service. Russell was professional and thorough in fixing a leak from my refrigerator, leaving everything neat and tidy after he finished the repair. He was transparent about the cost upfront after diagnosing the issue, which I appreciated, so there were no surprises. Highly recommend!

    5

    The service was excellent. I called him friday for fix the dryer and he came on Saturday morning.
    Writhin two hours it was done. One more thing cleand my dryer see pictures before and after.

    5

    Russell lived up to his positive reviews... he was prompt polite, and professional. he checked in before arrival to ensure I was ready for his visit and he arrived on time and ready to address my problem with our dishwasher. He ran diagnostics and checked on a welfare of the machine and determine the only thing at fault was a power supply issue, which was an affordable repair. Russell completed the repairs at a timely manner and provide a contact information for any future issues. I highly recommend you give Live appliance repair a call as many other appliance companies will not repair foreign made appliances for some reason. Our Bosch is the better for it after Russell’s service call.

    1

    I don't know how all of the reviews are 5 stars considering I couldn't even get them to provide service. Booked my appointment for a 1-3pm slot. Tech texted me at 12:30pm informing they were on the way. Then they said 2pm... At 2:20pm with no arrival from the tech, I asked for an ETA and they said they would be another 40 minutes. At that point I had to cancel because I had work and already planned my whole day around them coming between 1-3pm. When I called to cancel the person was not remorseful and rushed me off the phone and hung up. The tech also blocked my number after telling them I was unable to wait longer. I wish I could have experienced the great service everyone else got, but they couldn't even communicate with me and arrive on time.

    1

    The technician we worked with was great, however, I would not recommend this company or work with them again. I called the company to ask about getting our dishwasher fixed and the company sent a technician to our house before I even agreed to work with them. I contacted the company 4 times asking to speak with a manager and no one ever called me back. Finally, 6 days later when the technician was back to complete the work he called the manager/owner. This person didn’t care at all that I had an issue with his company. No one could tell me directly where the company is based or located or who the owner/manager were. It seems like a very sketchy company.

    Our issue was not resolved, the dishwasher is still leaking, and I am awaiting a refund as stated by the technician.

    2

    Had the. Come out to diagnose and repair Samsung washer and dryer. Diagnosed and said 688 for parts to repair both. I agreed it was worth. Came to do the work and said washer needed additional 250 plus labor. When I acted surprised, tech had an attitude and said this is a lot work for me. All I can say is be very very careful with this company. I ended up buying a new washer and literally throwing away 340 dollars to this company, which they took.