Appliance Repair reviews in Garfield, New Jersey

Maria with Techline has been really great to work with thus far. Jair did the service call and was polite and professional.
I will updated the review once the process is complete, but so far, so good!

I had a brand new GE profile induction stove delivered. The drawer was broken and within 24 hours the stove lost power I was lucky enough to have Justin come to the house and he was able to fix the power problem a few days later. The track that was broken on the drawer was delivered to my house, and he came back right away and installed it. I’m so happy with the service that I got from techline and really am thankful that they were able to fix my brand new stove.

Would give them zero if I could! Had a shorted harness. Sent pictures and machine info. Came first time, they thought they were there to fix a dishwasher instead of a clothes washer. Called after 3 days and they said they were waiting for tech to give them Part Numbers needed. I looked them up in less than 5 minutes. Suppose to come today after 4 weeks without a washer. They said they called to reschedule, but then said I didn’t have an appointment today. Still waiting…total incompetence in my opinion!!

First time using Techline Appliance Repair, they were recommended by the fridge maker. Reynaldo M was very professional and explained exactly what he was doing to repair
my fridge. Would definitely use again if needed.

The absolute worst! Cancelled 2 appointments at the last minute and charged me twice. “It’s not my problem the technician decided to take the day off. Zero customer service. DO NOT USE

Horrible experience, their only tech in my area came on three different occasions. First was to evaluate my new Electrolux dryer that wasn’t working right. With a nasty attitude, he told me if it gets hot then it works. Meanwhile it took 3 hours to dry one load of laundry. He didn’t put the exhaust hose back on with the correct hardware and taped it back on, so naturally it fell off within two weeks. He came back to put it back on and then decided that he would replace a part of the “working” dryer so we scheduled his third and final visit. He replaced the part and left, about 20 mins later after starting the dryer, it was getting humid in the room so I checked the exhaust hose, and again it was unattached. I called him to get him to come back and put it back together and he said he wouldn’t be doing that, he had to get to his next appointment (even though this one clearly wasn’t finished.) and accused me of detaching it myself and said he would not be coming back to fix it and hung up on me. When I called the company I was told there was nothing they could do, when I asked for the manager I was told she would call me back. An hour later with no call, I called them and spoke to the manager who had no intention of calling me back and told me that I would have to call Electrolux to get a new company to service my dryer. All around bad experience and I would not recommend this headache company to anyone!!!

Technician Justin was just here to service our dishwasher. Very professional and courteous. Highly recommend this company. We were please with the service provided. Prompt, courteous and professional!

Justin was very knowledgeable and professional about the dryer. Identified where the squeaky noise came from, lubricated the rollers which fixed the noise. The only thing I didn't like about it was that he didn't clean up the mess he left behind.

Renaldo did a great job diagnosing and resolving a leak behind our washer. Polite, quick and thorough. Great job!

My technician was Justin. He was so great! He explained everything that was wrong and showed me all the steps he was going to take to fix It. I love how he was upfront and honest about everything. If I ever have another problem, I know who to call!

Justin is a True professional! The company gave us a same day appointment which is heaven sent. Justin showed up as scheduled to fix my parents washer. He was very patient with my dad and answered his 100 questions. Upon assessing the washing machine, Justin instantly reassured my patents that he can fix their machine and totally reduced their anxiety about not having a washer over the holidays. Justin was able to fix a washer half filled with water without getting a drop of water on the floor. He cleaned up so nicely and left two super happy customers. Thanks Justin and your professional team.

I had an issue with one of the large burners on my electric stove. Techline sent out a technician in a reasonable amount of time to diagnose the issue, ordered the needed parts, and returned within two weeks. Their technician, Justin, was very knowledgeable and courteous. I highly recommend using their services and glad we can get back to cooking!

We ordered a GE microwave from Home Depot and as soon as we hung it up and plugged it in, it showed 0 power. Justin came in and was able to fix it within minutes. We appreciate him bringing our brand new microwave back to life!!!

I am so disgusted with this company. They came and fixed my microwave the first time (under warranty) due to the screen not having power and it only worked for a week and a half. They came out the second time for the same issue and said they needed to order a part but that I’d be called to set up another appointment. It took me to call them to set up the appointment. They come here the third time, he leaves and tells me it’s working. I go to check it right after he leaves and the screen had power but now it won’t heat up and the turntable doesn’t work. I call the number and they tell me he can’t come out until the next day. Then, I go to clean up my countertop from the shavings and noticed that he had completely scratched up my countertop. I call back and am asked to send pictures. Now, I’m being told they need to talk with the technician to see how HE will rectify it, but he is not returning calls. I also just looked under my microwave and it is scratched badly. It is brand new! I can tell you that, if they refuse to make this right, I will be seeking an attorney.

I have to commend the technician you sent today. His name is Abrahamn Castillo. He arrived on time and was very knowledgeable. He completed the job with accuracy and speed. He was very polite and respectful. I would highly recommend him for any future jobs. Thank you for sending such a great technician.

Abraham Castillo did a great job fixing the fan in our refrigerator/freezer. Another company had made 4 service calls prior to fix the problem to no avail. Abraham was personable, efficient, knowledgeable and reassured us answering all our questions. Would definitely use them and him again. Thank you!

Extremely pleased with the repair done by Justin. He was able to fix our fridge in under an hour while another repair company couldnt fix after three separate visits to our home. Professional, courteous. and knowledgeable! Thank you Justin!

What an incredible experience! I had a problem with the latching mechanism on my microwave. I reached out online and immediately started chatting with someone. They quoted me a diagnostic price + parts/labor and had someone here within the hour!!! Abraham arrived in uniform in a well marked vehicle. He was courteous and professional. He took the microwave door apart and quickly fixed the latching mechanism. No parts needed! I highly recommend Abraham and Techline for your appliance needs!

We had technician, Justin, and glad they sent him. He was sent to fix my Frigidaire Gallery water dispenser on my refrigerator which was on the manufacturer warranty. He analyzed the situation and fixed the problem with ease. Awesome job and awesome guy.

Justin was our Service guy. He was GREAT. He diagnosed and fixed the problem with our stove. A super nice guy.` I was a bit shocked at the total cost but that's the way it goes. The office was ok to deal with and very polite. I will use them again as necessary.

Fixed my ice maker in two visits, both very quick (just had to order a part). Justin was polite and quiet and I barely knew he was there, and then it was done. Great job, would use again!