HVAC reviews in Hackensack, New Jersey

4.8 based on 288 reviews Back to the listing
    5

    Our technician today was Bruno. He was courteous, informed, and in a good workmanlike manner. A nice touch was him putting on his own shoe covers upon arrival. We'll continue to prefer First Choice for our needs.

    5

    We called about a backed-up sewer and got a great service. The technician who came out was patient, worked hard, and was friendly despite the challenges he faced in an older home. We'd recommend this company if you need help with plumbing issues.

    5

    Bruno arrived right on schedule to install the attic fan. He clearly explained what he'd do and where he'd put it. The job was done flawlessly, and he even showed me how it works. Bruno's friendly and informative - that's why I'm glad I have a maintenance plan with First Choice.

    5

    Omar provided excellent service, impressing with his kindness and professionalism from the start. His thoroughness was evident as he carefully examined every aspect of the air conditioning system, keeping the homeowner informed about the necessary repairs. Diagnoses were quick and effective, leaving no doubt about Omar's expertise as a skilled technician.

    5

    Angel and Gio did an excellent job fixing the problem promptly and efficiently. They arrived on schedule, diagnosed the issue quickly, and got everything up and running in no time. Extremely friendly and courteous, I'd definitely hire them again.

    5

    Alex DiCrosta fixed my furnace and diagnosed my HVAC issues during the summer. He's highly skilled, knowledgeable, and genuinely cares about his work. Transparent and thorough in his explanations, he earns respect for his integrity and expertise. I'd trust him with any heating or cooling concerns.

    5

    First Choice showed up on time as scheduled this morning for my annual heating system check-up. Their technicians are consistently courteous, friendly, and expertly trained. I'd highly recommend their maintenance plans - the one I opted for was under $300 and provides top-notch upkeep for both heating and AC systems during peak usage.

    5

    We're grateful for First Choice's swift response to our recent plumbing crisis. Jordan arrived promptly, assessed the issue, and outlined our options. The main sewer line was completely blocked, necessitating removal of a section, snaking, and scoping. The site was left spotless after completion. We'll definitely be choosing First Choice for all future plumbing work.

    5

    Bruno and his team delivered top-notch service, getting the job done efficiently and with precision. Bruno kept me informed every step of the way, making sure I was up-to-date on progress throughout the day. The sales team checked in afterwards, but even they couldn't hide their respect for Bruno's expertise - a testament to his professionalism and attention to detail.

    5

    Bruno is a top-notch tech who got it right - very thorough, knowledgeable, and genuinely nice. He quickly figured out the problem and fixed it. I've had nothing but excellent experiences with his team; they consistently deliver high-quality work.

    5

    Angel showed great patience as he diagnosed and walked me through the issue, which was a huge relief. His expertise and calm demeanor made me feel at ease. He approached the problem methodically and with respect - it was clear he genuinely cared about finding a solution. I'm confident in his abilities and will definitely be using his services again.

    5

    I've relied on First Choice for plumbing services since moving into an old house three years ago. The chemical flushes they perform annually before winter are crucial for my boiler's longevity. I'm extremely satisfied with their reliability and expertise. Bruno stands out from the rest – he's consistently kind, polite, knowledgeable, and genuinely helpful. His professionalism is reassuring, making me confident in his care for our system.

    5

    Eli delivered exceptional work, arriving prepared with the necessary components. His efficiency and tool usage ensured swift completion of the task. Highly recommended for those seeking reliable service.

    5

    Eli's plumbing inspection was top-notch - he arrived promptly, methodically checked everything, and maintained a high level of professionalism throughout. To complete the task, he even had to fetch a replacement part. Before leaving, he asked if there was anything else I needed. I made a joke about needing a coffee, and to my surprise, he came back with both - the part for a toilet and a freshly brewed latte from Starbucks! The unexpected gesture was a nice touch, and Eli's work was commendable.

    5

    They showed up promptly. Worked closely with me on pricing and Cesar is extremely knowledgeable. He went above and beyond to make it happen, giving me complete confidence in choosing this company. I'm committed to using them as long as I own the property and specifically want Cesar again.

    5

    I recently had my entire heating system replaced by First Choice, which was done on a single day. What impressed me most was their commitment to standing behind their products and service - that's why I chose them in the first place. After the installation, they came back to ensure everything was working properly and gave me peace of mind. As part of the PSEG Rebate program, they're one of the approved contractors - a definite plus. If you're looking for reliable help with your heating system, give First Choice a call. I'm grateful for their assistance from team members like Ryan, Bruno, Angel, Gina, and Laura, who all made a huge difference.

    5

    Great service from this company, providing essential seasonal checks for my heating units to ensure they're ready for winter. The technician, Alex, was efficient and knowledgeable, taking care of the air balancing issue on our second floor.

    5

    Eli fixed my leak right away - he identified the issue and got it done in under an hour. No fuss, no mess. He's a pro with great expertise. If you need plumbing work, go with this guy - he's top-notch.

    5

    I was left without heat on a freezing night and needed immediate assistance. The representative from the company, Gianni, and the technician, Alex, responded promptly and efficiently. Alex fixed everything with professionalism and expertise. He's trustworthy, considerate, and meticulous in his work. I'm grateful for their service - they truly deserve my recommendation.

    5

    I had a fantastic experience with this company. They kept me in the loop throughout the entire process. Laura Prochko provided all necessary documents for my building management approval, and I was grateful for her help. The technician did an excellent job, impressing me with his expertise, courtesy, and respect for my property - everything exceeded my expectations.

    5

    This company exceeded my expectations from the start. When I needed assistance with a sewage issue, I called them within an hour of reaching out, which was impressive. The plumber who arrived was knowledgeable and able to quickly diagnose the problem. He explained his process and took steps to prevent future occurrences. What struck me most was the strong dynamic between him and his apprentice - it was clear they had a well-established mentorship.

    I've made my first choice for home services, and I'll definitely be calling them again in the future. Jordan is the technician I'll request specifically next time around.