All reviews for East Coast Heating & Cooling

We've never written a review before, but East Coast Heating & Cooling is the only company that made sense after meeting Jason. He impressed us with his in-depth knowledge of high-end systems like Trane - he came up with a customized package that fit our budget.
Jason and Rob were exceptional; they arrived on time, worked professionally, and were genuinely pleasant to deal with. We'd highly recommend this company to anyone seeking top-notch HVAC installation. Jason and Rob truly excel! Chelsey, the office manager, was also great. Thanks for an outstanding experience - we're thrilled with our new Trane system.

First-time customer, got a quick booking. Showed up on time, completed the job super fast. Extremely polite and well-mannered. Glad I chose them over others.

East Coast's top priority should be honesty, but it needs to be balanced with quality and affordability. They did an excellent job on our heating system in December, saving us a substantial amount of money. When our air conditioning unit failed, they were the only company that contacted us. Jason arrived promptly, provided a quote, and had everything fixed within three days. Chelsea's office is well-organized and she's always available to answer questions. The team, led by Jason, is professional, friendly, and reliable. We highly recommend East Coast to anyone in need of home services.

I'm thrilled to share my outstanding experience with East Coast Heating and Cooling. From the initial phone call with Chelsea to the visit from Jason, everything exceeded my expectations. They provided top-notch, professional service that was both friendly and honest. A same-day appointment was arranged, and Jason arrived exactly 15 minutes early. The issue was swiftly diagnosed and resolved quickly. I appreciate their expertise and exceptional customer service.

We desperately needed help when our air conditioning stopped working and having an infant at home was a top priority for us. With excellent online reviews, I took a chance on East Coast Heating & Cooling. Thankfully, my decision proved spot on! Chelsea answered the call within seconds and was incredibly friendly. She arranged for Jason, the owner, and his partner to visit our place within the hour. To our surprise, they arrived even sooner and swiftly identified the issue. We were blown away by their efficiency and professionalism that we decided to sign a yearly maintenance contract with them on the spot. I'd wholeheartedly endorse Jason's service - he truly exceeded expectations!

I stumbled upon East Coast heating and cooling through this platform, checked out their reviews and had a fantastic experience with them. Their service was top-notch, the price was very reasonable, and the ductwork is exceptional. I'd highly recommend Jay to anyone looking for reliable work - his quality is unmatched!

I woke up to a freezing night with my heat suddenly cut out, but to my relief, it was back on by morning. I wasn't alone in my plight - I assumed many others were struggling like me. When I called the first thing that day, I spoke to Jason, who assured me he'd be there to investigate. Living alone can be a comfort when dealing with home issues, and Jason's visit did just that. He listened attentively to my concerns, checked over the furnace, and gave a quick glance at the AC unit's piping. The problem was identified, and a maintenance job on the furnace was done. I've been searching for reliable contractors, and Jason's expertise has given me hope.

He also mentioned that his company now handles plumbing issues, making it one-stop shopping. While I'd love to see electric services added to their lineup in the future, the prospect of having all my HVAC needs taken care of is appealing. Discussing a service contract with Jason made sense - for a small monthly fee, I'll have peace of mind and lower service call bills. He was professional, personable, knowledgeable, and explained my options clearly. Knowing he'd resolved the issue and would be looking after me from now on was reassuring. I highly recommend this company to anyone seeking reliable, competent contractors like Jason.

The company is top-notch. They're prompt when required and extremely courteous. Jason is exceptional and possesses extensive knowledge. Pricing isn't an issue; they prioritize transparency. Their work quality speaks volumes - we're thoroughly satisfied with our decision to hire them.

Had trouble with my fan not working when the AC was on. Called East Coast Heating and Cooling and Chelcy answered professionally, took down my details quickly. Jason showed up within an hour and diagnosed the problem as a thermostat issue - he replaced it at a reasonable cost. Now everything's running smoothly. This company gets high marks for their staff's expertise and speed of response - genuinely good people who know their job.

Had a great experience with East Coast Heating and Cooling today. The team's responsiveness was impressive. In contrast to another service provider we got quotes from, their price was very reasonable and only fixed the issues that needed attention. We can confidently say they're our go-to service provider now.

We've been dealing with East Coast for over two years, and we're extremely pleased with their services. When our old AC unit finally gave up, Jason showed up within an hour - during a heatwave - and walked us through the options in a transparent, no-nonsense way. The new installation was speedy, efficient, and spotless.

For follow-up calls on our furnace, we've seen the same level of commitment to customer satisfaction. Good communication from the office, no pushy upselling, and total professionalism. We've now opted for a maintenance plan, which far exceeds what the utility company offers. East Coast truly puts their customers first - they're a local business that's doing it right.

Jason was excellent to deal with, helping us troubleshoot our faulty AC unit. He's taken the time to understand the issue, making the process more efficient. Prices and scheduling were spot on, making it a hassle-free experience overall.

Jason from East Coast delivered top-notch service, starting with Chelsea's efficient booking process the day before. The technician arrived promptly the next morning to diagnose and fix our AC issue instantly. The quote was competitive, and we appreciated the flexibility and courtesy throughout the experience.

We were thrilled with our ductless mini split installation, which provided seamless zone control across the entire house. This setup has allowed us to heat and cool individual rooms independently, resulting in daily energy savings.

I had two technicians visit today, Eugene and Jason, who provided top-notch service for my home's maintenance needs. Eugene was knowledgeable and offered suggestions without being pushy, taking the time to answer all my questions at a comfortable pace. Jason assisted with specific issues and demonstrated excellent customer care. The team is responsive even after hours and on weekends, which is greatly appreciated.

This company truly delivers exceptional service. After my mom lost heat, they sent someone over in under an hour, got it fixed right away, and charged a reasonable fee. The attention to detail and swift response make them stand out - highly recommended.

Jason and his team installed a new furnace and AC unit, doing an exceptional job. They're extremely courteous, knowledgeable, and professional. The level of care they showed, from the installation to the cleanup afterwards, was impressive. If I could rate them higher than 5 stars, I would, but even at that, it wouldn't be enough.

I'm extremely satisfied with the service provided by this company. Called them first thing in the morning and they arrived promptly before lunchtime. The issue was quickly identified and fixed within under an hour - impressive turnaround time. Also, pricing was very fair considering the work done. Highly recommend this business.

Called East Coast for a no-heat issue with my furnace. Jason arrived promptly, diagnosed the problem, and replaced the gas valve in under an hour. He was professional, efficient, and fair.

Jason and his team delivered an exceptional service from start to finish, making the entire process truly memorable. Replacing heating and air-conditioning equipment during the holidays is never a pleasure, but East Coast Heating & Cooling priced their services fairly and offered top-notch TRANE equipment at a fraction of what other companies were charging.

What set them apart was Jason's personal touch - he took the time to explain all options in detail, ensuring I and my family felt confident with our investment. The level of service and attention to customer satisfaction is unmatched. I wouldn't hesitate recommending East Coast Heating & Cooling to anyone; they truly have a reputation for delivering top-notch experiences.

Jason was very helpful and knowledgeable. The company accommodated our scheduling needs, even for a non-emergency issue. Their pricing for maintenance plans is very competitive, covering both heating and cooling systems.