HVAC reviews in Hewitt, New Jersey

J&S received an escalated request to fix my ho.e boiler and promptly contacted me and arrived to assist. The technician was informative and professional. I highly recommend J&S.

1 star because you can't leave zero.

I had already had a plumber take a look and trouble shoot. My furnace would not stay lit more than an hour. Unfortunately, my girl insisted on using our insurance through Americam Shield to have the furnace fixed. Here enters J&S.

When they arrived I left someone here to explain the issue so I didn't have to miss work. He was here less than 30 minutes started the furnace and said to call back if it went out. I mean it's only winter, who need heat anyway right? The second time my girl stayed to make sure there were no issues, but her presence didn't help. The guy was rude saying he couldn't fix the issue because he didn't have the equipment, when questioned he said "I don't have a crystal ball." She reminded him that he was here last time and he then his excuse changed to he need approval to do this work.

For the third appointment, they called around 730pm to schedule for the following day 10-12pm. They could not accommodate with another time even though this was the 3rd time they were coming here for the same issue. I used comp time and missed work. They called to cancel the job at 9am the voice-mail claimed the only tech that could do the job had a 101 fever. I called to get a man on the phone who sounded like he was full of energy! To my surprise this is allegedly the tech who was sick. When I voiced my displeasure he informed me that he woke up with now a 104 fever. Terrible work on two occasions to cancel a job on the third attempt. Save your time energy and money. If you have American Shield, they are aware of this fraud of a company don't let them schedule them for you.

Replaced old thermostat with new thermostat and did service on heating system. Explained how to use thermostat

Within 10 minutes of my call, Steve was at my doorstep. He diagnosed and repaired my A/C issue just in time for the pending heat wave. Professional and skilled. Highly recommend!

I highly recommend this company’s services. Jen & Steve are both very communicative, everyone that I spoke with from J&S was professional and friendly. My new boiler looks/works great and they got the project done quickly.

Excellent technical and customer service this company knows their stuff cuts right to the chase and is prompt and courteous! 👍🏻

Steve has been servicing my HVAC systems for the last few years. From yearly maintenance to bigger issues with either the furnace not starting or the AC not cooling the house. He's extremely knowledgeable and is able to identify the issue right away. Quick to respond. Great communication. A+ service in my book.

My experience with J&S has been excellent in both speaking to the office or with their professional installers. All my questions were explained and answered professionally. They were on time and removed all debris when done. I will continue to use them for all my HVAC needs

Steve and his team were great! They were very responsive when our boiler cracked, facilitating a quick and thorough replacement. He was also really helpful in showing me how to maintain the system. He clearly has a lot of knowledge and expertise.

Thank you for your quick response and expertise in regard to our AC unit! You helped us immediately diagnose what needs to be handled and provided all information with the next steps moving forward. Technicians were very informative, professional and personable. Hope to be working with you again in the near future

100% recommend J&S

Very professional, prompt curiosity service, great communication, left the work area very clean. I was very impressed with the quality of the work and the amount of work performed by two men in a 6 hour window. They will be my go to guys for all things HVAC moving forward. A+

J & S Heating & Cooling to the rescue! We had a few warm days so I wanted to test my AC before summer and low and behold my AC wasn’t working so I called J & S Heating & Cooling. Steve diagnosed the problem quickly and efficiently and got my AC up and running again ! I Steve was prompt & great to work with I highly recommend J & S Heating & Cooling

This is the second time I worked with Jennifer and Steve and both times were professional, and timely Steve even came to service my system on his birthday! Now that’s 5 star customer service! I will be using them from now on and you should too! Thank you J and S!!!

I have used J&S about 5 times in the last 2 years, all the service visits have been on time, extremely professional and completed the first time.
Steve diagnosed and fixed a problem with the furnace on the first visit, very different that the previous company that we had a maintenance contract that came to our house for 4 years in the row and could not provide a solution.
J&S will continue to have my business

The pilot light on our boiler went out the evening of Christmas Eve and we were left with no heat. It was virtually impossible to find anyone that could come to our home without having to either wait atleast 48 hours or pay an astronomical emergency fee. We’d never used J&S previously, but they were absolute life savers. Not only did they go out of their way to accommodate us on Christmas morning, but the tech was early and informative. We really couldn’t be more thankful to them for helping us on arguably one of the busiest holidays of the year.

Highly recommend as J&S were professional from start to finish. Accommodating quickly when we called with an HVAC issue and the following week with a Plumbing issue and Steve, both times, was quick to help and rectify right away.

They took the time to explain everything, we're knowledgeable and fair! Can't recommend J&S enough!

POOR STEVE IS SO HEAVY THAT IT WAS A STRUGGLE TO CRAWL THROUGH THE HATCH TO SERVICE THE FURNACE. HE CLAIMED HE REPLACED THE FILTER ,NOT TRUE. CHARGED $205 AND DID NOTHING.
Stay away from this fraud.

We recently found out that the company which was servicing our AC was not licenced to deal with our brand. J&S is fully certified. They came to our aid right after a collapsed ceiling as a result of a AC leak which the other company couldn't diagnose and fixed the problem immediately .

Really professional and good service !
They are just amazing
Highly recommended

J&S is my go to company for maintaining my furnaces, water heater and sump pump. They are fast and reliable. We experienced a flood 2 years ago and J&S were out the next day to examine our situation. They replaced and repaired what had been damaged and even dug a hole and added an extra sump pump. I highly recommend their service. Steve is honest and trustworthy and he along with the staff are friendly and professional. HT

I’ve been using J&S heating and cooling for a couple years now and I can’t say enough good things about them. Steve is a true professional and is extremely knowledgeable and fair. You can tell he takes pride in his work. Jen in the office is also very easy to work with when it comes to scheduling, which is very important when it comes to heating and cooling issues. I wouldn’t go anywhere else and I suggest you give them a try next time you need work done.