Plumbing reviews in Hillsdale, New Jersey
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You guys should be ashamed of yourselves. I pay for your service annually to ensure when anything goes wrong I have priority. I have called twice in the past month and have had to wait for you guys to come out. Why are you stealing my money if you guys aren’t gonna honor the contract? Here I am heading into a snowstorm with no heat and two twin girls who are both two years old and no heat. I really hope the owner And does something! This is just unacceptable…
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I have had the tech eric out 3x now. I get they have to follow Bosch warranty...but this last time was dishearting. First Eric asked to use the bathroom to which my fiancee let him only to find out after he peed on the seat and didn't wipe it, washed his hands in the sink and left dirt stains all over the sink, I mean let's be a bit respectful please. He pulled out 8lbs of freon then used a micron Guage to vacuum the system to spec, stated NO LEAKS, and THE SYSTEM IS WORKING GREAT!! Today I have had the master bedroom unit running all day and no cold air comes out Soni checked the other head unit giving us a problem and it's dripping water which is odd seeing as I have not even turned it on...so I'm frustrated and upset as it seems no one does a job they are hired to do or cates about quality of their work or pride in it! I would hope the owner Jim contacts me to discuss this. Thank you....John Frank
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Stay away - they aren't held up to there fake positive reviews. The guys that work for this company do half fast work & have no idea what there doing either. Had to call another plumber to tell me that they never put in a new flange. Same cracked one was there with glue on it
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Gladiator Plumbing is the best! Jim, the owner, is an absolute professional — knowledgeable, honest, and reliable. He showed up on time, explained everything clearly, and made sure the job was done right the first time. It’s rare to find someone who takes such pride in their work and truly cares about their customers. I wouldn’t use anyone else for plumbing — highly recommend Jim and the Gladiator Plumbing team! 💪🚰
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First off, Jess in the Customer Service Department is aces. She is fabulous and gets things done right and on time.
The Service Department (Nick/Luke) you could not have more professional and knowledgeable people. They discovered the issue with ground water I was facing outside my home. And semi faulty sump pumps that needed to be replaced.
I’m glad they were the ones who came and serviced my home. I would not want any else. I highly recommend Gladiator Plumbing for your home. -
My hot water heater broke on 12/30. I called up Gladiator Services, and they came out within 15 min to assess the situation. Within 1 hour Nick and the owner were already working on replacing the hot water heater. I cannot be more satisfied with their services. I would recommend them to everyone.
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Nick Dinev is awesome. He tried to unclog a drain by snaking it and spent a few hours. Unfortunately it was a series of 90 degree bends and it just didn't work. He told me he needed to come back and remove part of a wall to get to the clog. He gave me a fair estimate and DID NOT charge me for the time he spent that day. I will definitely recommend this company.
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I am extremely impressed with the service provided by Nick from Gladiator. When our bathroom pipe froze, Nick responded promptly. He not only unfroze the pipe but also offered valuable advice on how to prevent similar issues in the future. He was very personable and professional. We will definitely rely on Gladiator for all our future plumbing needs.
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Gladiator Services really saved me this past winter when a previous plumber left me in a bind. They replaced my boiler and repiped my manifold with new pumps and valves across the board. Also installed a whole-home water softener. Quick and easy scheduling and upfront with costs and expectations. Reliable, showed up when promised and stayed until the job was done. Very professional and clean work. I had a lot of questions (first-time homeowner), and the entire crew was very patient and helpful, from the owner on down. Since then they've come out for a few minor jobs and follow-ups, all without a hitch. Highly recommend these guys for any job, big or small!