Vaughan Comfort Services

We have used Vaughan for several years for our oil furnace maintenance, but when we recently had an issue with the oil tank, Vaughan handled it quickly and professionally, even securing a sub contractor for us. David, in particular went above and beyond. Vey happy with the outcome, and we highly recommend.

We had a great experience working with Vaughan to replace our hot water heater. Our technician Jules was quick, dependable, kind and professional. Would highly recommend !

I just had my heater serviced on 12/2. Mike asked me to come down into the basement he showed me a leak coming from the sewer line. I saw the water on the floor. He said he could call the plumbers if I wanted him to do that. He called them they were out within 2 hours Tom and his partner ( I apologize I can't remember his name but he was just as professional as Tom). Tom told me what was going on with the leak. I had the leak repaired on 12/5. I was at work because you know when you know you can trust people. Tom called me on my cell phone when he got to my house. The guys that did the work, I never got to meet them but I could see them on my Ring Camera they were working and doing what they needed to do to get the job done. They had to cut a hole in my dining room bottom wall to get to the pipes that were leaking they sent me pictures and a video. They secured where they had to make the cut. They were all amazing they left nothing behind and Tom insured me that everything is good. He told me if I have any issues on questions to call him. I have been with Vaughn since 2019. I usually don't write reviews but that whole team deserves it from Mike who came out just to do my annual service on the heater to Tom and his team who made me feel relieved that the sewer issues have been repaired and corrected. Thank all of you at Vaughn, the girls are so polite when you call. Happy to have them!!!