Reviews of local pros in Matawan, New Jersey

4.8 based on 476 reviews Back to the listing
    5

    We're in the midst of a sweltering heat wave here, and to make matters worse, our AC has stopped blowing cold air at temperatures over 90 degrees. Desperate for relief, I turned to Facebook to find local HVAC professionals. Thankfully, I stumbled upon an exceptional service that impressed me. Mona (or was it?) responded quickly, arranging a visit for the same day - an unexpected turn of events given the current demand. Sal arrived even earlier than promised and swiftly diagnosed the issue. He not only fixed the problem but also answered all my questions thoroughly. I've since signed up for regular maintenance to ensure our AC and heat stay in top condition. American Eagle truly stands out from the rest.

    5

    This company excels in providing top-notch HVAC services. They're highly professional, easy to communicate with, and maintain a strong reputation for reliability. The upgrade I received was exactly what they promised, and their staff's knowledge and friendliness were impressive. Their pricing is reasonable, which is a bonus. I'm thoroughly satisfied with the result. From my experience, it's clear that Joe and Sal are dedicated to ensuring customers feel valued. If you need HVAC work done, this company is your best bet.

    5

    Joe responded promptly, provided a detailed assessment of our system and explained the necessary fixes clearly. He offered a straightforward solution without any additional sales pitches. His responses to my inquiries were thorough and helped alleviate all my concerns. American Eagle Heating & AC stands out from other companies I've worked with - exceptional service.

    5

    American Eagle HVAC service was exceptional from start to finish. The entire team, including Joe and Sal, provided top-notch assistance with replacing our outdated heating system. Their response time was impressive, considering we were far from their location. They showed remarkable patience and answered all our queries, explaining the installation process and keeping us informed throughout. Their work quality was impeccable. I highly recommend them without hesitation.

    5

    American Eagle's customer service exceeded expectations. Sal, the technician, arrived promptly, demonstrated excellent manners, and worked diligently to complete the repair despite its complexity. Notably, the company kept costs transparent, avoiding additional charges for extended work hours. Overall, a positive experience that warrants high praise.

    5

    Sal fixed the issue efficiently by ruling out other possibilities before identifying the cut wire. He showed up on time, was friendly, courteous, and expertly informed. The service was top-notch, no complaints at all - would definitely use AEHAC again.

    5

    It was a pleasure dealing with American Eagle. From start to finish, they were efficient and accommodating, providing clear explanations throughout the process. They kept me informed every step of the way, eliminating any potential surprises. I would highly recommend them for future HVAC work.

    5

    They get it right every time. From the start, they were punctual, courteous, and honest about costs and options when our AC stopped working unexpectedly. We ended up needing them twice - once to diagnose the issue during the initial breakdown and again when it failed for good. The first visit was free, even though we didn't need a repair at that point. Sal helped us navigate New Jersey's clean energy program and subsidies, and they got us set up with a new system in under two weeks. We've been enjoying our new AC ever since. I highly recommend this company; their team is top-notch.

    5

    I received a text notification about my scheduled appointment time. The issue was resolved efficiently and the technician provided a thorough explanation of what went wrong. Simple, effective service with a positive attitude - now I have hot water working again.

    5

    American Eagle HVAC is hands down the top choice for home services. Sal, the representative, is incredibly professional and courteous. He took the time to thoroughly explain every step of the process, addressing all my concerns. His team worked efficiently and quickly, completing the installation of a brand new HVAC system and water tank. The work was done with precision, leaving no mess behind. I'm extremely satisfied with the service. Without hesitation, I'd recommend American Eagle to anyone - they truly excel in their field.

    5

    We received excellent service from start to finish, which played a significant role in our decision to choose this company for our new HVAC system installation. As first-time homeowners, we appreciated the thorough explanations provided by the team regarding the work needed, how it would be done, and what timeframe to expect. They offered multiple proposals with options, allowing us to select the best fit. The result is a newer system that's performing better than our previous one. We're grateful for the professionalism displayed by Sal, who went above and beyond in addressing all our questions. The team arrived on schedule and showed respect for our home and our time.

    5

    A family-owned business with a caring and thoughtful approach - American Eagle delivered when they were needed most. A sudden AC breakdown left me in need of quick assistance, which Joe provided within 30 minutes. He efficiently fixed the condenser and checked the pressure, restoring my air conditioning to proper working order. I have no reservations about recommending American Eagle for their prompt and reliable service.

    1

    The technician who visited my home was knowledgeable and professional, but our experience with pricing left much to be desired. The quoted cost for a relatively simple task far exceeded what I expected. A capacitor replacement that should have taken 20-30 minutes was charged at $200, while the actual material needed was worth just $20. After being unable to agree on a fair price, I reluctantly paid the $99 service charge and will take my business elsewhere.

    5

    These technicians showed up fast to tackle my air con problems during a sweltering heatwave. The job was done on schedule, and they went over each part that needed fixing. Good work!

    5

    Michael did a great job despite one unit being problematic. He kept us informed about what was going on. Hopefully it's covered under warranty. Friendly and professional service every time.

    5

    We're pleased we chose this company for our new ductless AC. Sal was knowledgeable about the different models and selected one suitable for us. The installers, Jarad and Joe, were professionals who did a great job. They left everything spotless after completion. We appreciated their attention to detail and work ethic. Their service exceeded our expectations.

    5

    We've relied on American Eagle for years, finding them responsive when issues arise. Their technician, Mike, is particularly helpful in diagnosing and resolving problems. His expertise is a significant asset to their service.

    5

    I'm giving 5 stars for now because scheduling an appointment was a breeze, and the staff seemed genuinely friendly.

    The service itself was straightforward and easy. They kindly reissued my invoice despite it being old, even including the part number of the fan they ordered. I met with Jason and Joe, who took care of me quickly and professionally. What impressed me most was their attention to detail - they went out of their way to cover my carpet stairs, ensuring dirt wouldn't track into my house.

    5

    Our service technician, Mike, did an outstanding job. He fixed our AC with expertise, being courteous and knowledgeable throughout. A true pro, we're grateful for his work. We'd wholeheartedly endorse him and your company's services to anyone needing reliable help.

    5

    Michael exceeded my expectations - he's a true professional who knows his stuff. He explained the issue clearly and took care of it promptly. Their work is top-notch, no question about it. American Eagle stands head and shoulders above the rest in our area. I'd highly recommend them without hesitation. Kudos to Muna too for her help, excellent service all around.

    5

    This company delivered exceptional service, from the techs who worked on my system to their communication skills. After a disastrous experience with another company last year, we turned to them for assistance. Sal and Joe are true experts - they take their time, answer any questions you have, and provide complete peace of mind. Unfortunately, many other companies I've dealt with have been a nightmare, wasting our time and money and causing significant stress. It's rare to find someone you can trust, but this company truly excels. They're the go-to choice for anyone looking for reliable service.