Reviews of local pros in Matawan, New Jersey

The team showed expertise and a high level of professionalism. Their punctuality was impressive, setting them apart from others who often run behind schedule.

The team showed up on time and started working promptly. They demonstrated exceptional professionalism and courtesy, leaving no mess behind after their task was done. Their service earned my highest endorsement; they truly deserve it.

Michael was excellent, arriving within the agreed time frame. He kept me informed of his arrival and promptly checked the system's functionality. What impressed me was when he took the initiative to clean off debris on the outside unit, ensuring it would work properly. This added attention to detail was greatly appreciated. His professionalism and extra effort made a significant difference in my experience with this service.

I had American Eagle assess my AC issue, which led me to seek quotes from others. However, they turned out to be the best choice - despite initially not being chosen, I ended up sticking with them. The repair wasn't cheap but the service was top-notch and communication was spot on. Kudos to the team for getting it right.

We're extremely satisfied with the service from American Eagle HVAC, which greatly alleviated our concerns about our rental property's heating issue. Their prompt response was a huge relief, especially considering we were dealing with tenants who needed assistance. We're now committed to using their services for both our primary residence and future rentals, thanks to their excellent work.

Great experience with this business, they sent the right part for my mini split and kept me updated on shipping. The technician provided basic maintenance tips to keep it running smoothly during the summer months. I'm very satisfied.

Received prompt service, received a reasonable estimate, and the completed job met our expectations - the new heating unit is working well.

Sal is a lifesaver. I was sweating buckets at home when my AC suddenly stopped working on one of the hottest days of the year. It felt like it was over 100 degrees inside - I wasn't exaggerating! I called Sal late in the evening, around 8 pm, and he arrived within the hour to assess the situation. Despite having just handled a similar call earlier that day, he got straight to work, searching for the problem and then heading out to grab a replacement part. He returned in another 15 minutes with the fix, getting my toddler comfortable again within the two-hour window. I was impressed by his dedication and work ethic, especially considering it was one of the hottest days of the year. Sal's commitment to his customers is genuine and makes him stand out from other service providers.

I had an A/C compressor that wouldn't turn on when temperatures hit 90 degrees, which wasn't surprising given the heat. I was looking for local HVAC companies to hire and stumbled upon American Eagle's reviews - I was pleasantly surprised to see they were well-regarded. However, my experience with Mike C was a warning sign. When he arrived, he told me I needed a new unit costing between $8,000 and $10,000. I pointed out the inside coil didn't need replacement, so his price dropped to $5,200. That still seemed suspicious, especially when considering the technician had to replace all the wires Mike had cut.

I decided to get a second opinion, hoping it would be cheaper. The next day, another technician came out during an emergency appointment and quickly fixed my A/C for $300 - the only thing he did was install a kick starter after re-wiring the entire system that Mike had damaged. I still owed them the original price of $8,000-$10,000 minus the $40 kick starter fee, but they wanted to charge me an additional call-out fee of $105 just for doing nothing except further damaging my unit.

It seems either American Eagle is taking advantage of customers or their technicians are severely incompetent. Be cautious and consider getting a second opinion - it might save you from being ripped off like I was.

Sal consistently provides top-notch service, arriving promptly and displaying in-depth expertise. He addresses my queries fully and notifies me beforehand regarding any necessary adjustments during the visit.

During a routine inspection, it turned out that my boiler's expansion tank was filled with water. Sal presented an accurate quote and rescheduled for the next day. The job was completed efficiently, leaving the workspace spotless upon completion.

Sal is highly recommended.

I'm leaving this review almost 18 months after the installation because I wanted to ensure they met my expectations before sharing. We urgently needed a new unit for our upper-level home, especially with a three-month-old on the way. I received quotes from four different companies. Beyond their competitive pricing, American Eagle exceeded my expectations in every aspect of service.

They provided clear guidance through high-efficiency programs and secured 0% interest financing for us. Their work was always timely, professional, and left no mess behind. They were very responsive to my inquiries, with Sal consistently returning my calls promptly. As promised, they stuck to their word and delivered on every commitment.

I ended up taking them on for both our home and small business/commercial space. It's clear that smaller, family-run companies like American Eagle are the way to go - I should've known better from experience. Thank you, American Eagle!

Working with Sal from American Eagle was a breeze. They got the job done right, without breaking the bank. Sal was always available to answer my questions, and he kept me in the loop throughout the entire process. We started out thinking of adding another zone to our HVAC system, but after the local government required some extra work, Sal adapted and recommended a different solution - an underfloor heating system with a combination boiler and tankless hot water heater.

It was great to see the team show up every day, even on a holiday like Thanksgiving (except for one year), until the job was done. I'm thrilled with the final result. My living space is now cozy, even on the chilliest nights. The technicians were courteous, tidy, and did an excellent job.

American Eagle staff deliver top-notch expertise, prompt communication, and excellent value for their services. They maintain transparency and collaborative approach, ensuring a seamless experience from start to finish. Their professionalism shines through in every interaction.

We were saved on one of the coldest days by a trusted company like American eagle. They arranged a same-day visit, which was impressive considering it was an emergency situation. The technician's thoroughness left us feeling confident in their work. Our heat had been stuck at 60 degrees for days, and another local service said it was "working fine", but we needed a second opinion. American eagle took over and spent over three hours fixing the issue, even staying late to ensure our home was warm again. The staff's professionalism shone through in their communication, with automatic texting for appointments and easy invoicing processes. Thanks to Mike and Sal for coming to our rescue. We'll definitely be using them going forward.