Chimney reviews in Mickleton, New Jersey

4.9 based on 50 reviews Back to the listing
    5

    I recently called Mason's Chimney Service to replace a chimney cap, fix the fireplace damper and also clean the fireplace chimney. They did a great job in getting everything fixed and cleaned as expected, and also pointed out some other areas that could use attention in the future. They provided estimates and did not pressure me at all. I was extremely pleased with their service, professionalism and at a very reasonable rate. I'd highly recommend Mason's to anyone who needs chimney and related work performed.

    5

    We have been clients of Mason's Chimney Service for over 20 Years/spanning three homes. They have done everything from fireplace inspections, chimney cleanings, and complete fireplace evaluations and restorations. The work that they do is always done by them. They are professional, honest, immaculate and thorough in all projects that they have done in our homes. Today when they came out to clean the chimney for its annual cleaning, they said it was clean and Did not need it.. Talk about honesty. At that time they then educated me on how to clean the massive granite fireplace facade. Thanks so much. Your reputation of excellence continues. Toni B/ Haddonfield

    5

    Mason's are absolute pros at identifying issues, and craftsmen when it comes to fixing them. We initially contacted Mason's for a cleaning/inspection but they noticed that the brick facade was pulling away from the wall. When they came out to tear down and rebuild the facade they discovered other serious issues in the wall. There were acorns stashed on/around the interior parts of the fireplace and there was not enough clearance between the fireplace and the surrounding structures (the fireplace was added some time in the 70's after the home was built). Insulation was also falling down and touching the fireplace structure inside the wall. Mason's entirely rebuilt the fireplace and interior brick facade in less than a week. They installed a smaller fireplace because they felt that the existing size was overkill based on the size of the room. They also installed additional insulation inside the wall for better efficiency. We wanted to preserve the original look of the fireplace and they were able to conserve and reuse most of the original brick. Any added brick was blended in seamlessly. They also took pictures before deconstruction and were sure to put the mantle, shelf, and hooks exactly where they were before. Rich and Ed were punctual and took great care to keep our home clean. They are also animal lovers and took every measure to keep our cats safe and secure during the construction process.

    5

    We will never use anyone other than Mason's Chimney again!.

    We called upon Mason's to perform our chimney cleaning and inspection this year, and boy are we glad we did!. Their honesty, qualifications, experience and video services saved the lives of my family and our house. Their survey revealed evidence of a chimney fire that we would not have known of had it not been for their video services. The fire caused cracks along our flu liner that would have allowed heat transfer to the interior structure.

    So bad was it that they advised us to not use the chimney any longer until it was properly restored. They wrote a very professional report including all the proper photo evidence, along with proof of their licenses and certifications which I submitted to my insurance company, who promptly accepted the claim. They spent several days removing the old and installing the new. Their operations were so clean that my wife and I are not able to tell that they were ever in my house or on my property.

    They are extremely polite, responsive, and professional. Lastly, the finished product is first rate, our new fire pace burns wonderfully and best of all I know my family and house are now safe once again!

    5

    It’s taken me a while to post this review (sorry Ed!). Mason’s did a FANTASTIC job removing the old insert that wasn’t to code, putting in a new liner in the chimney, and a new wood burning insert. I couldn’t be happier with their work. This is a true family run operation and everyone was friendly and courteous. Ed’s brother even helped me remove a stripped screw from another project I was working on. I cannot recommend this company enough!

    5

    I can't recommend Mason's Chimney service highly enough. They rebuilt and capped our crumbling chimney stack, and lined the chimney of our three story home from the top of our very steep roof. They were consummately professional and took great pride in the work they do. They were always courteous and friendly. They began and finished the job within the time frame they estimated, and kept the job site clean and safe for the duration of the work. Their price was more than fair for the quality of the work they do. Don't hesitate to hire them to work on your chimney!

    5

    Mason's Chimney Service is awesome! We have been living in our current home for 2 years and are finally getting around to having the chimney checked so we can use it this fall/winter. We contacted Mason's because many customers gave them a great review, plus they are local to us. When they got here and started checking things out, they said some things needed to be replaced. They are going to send an estimate for that work. When I asked how much they would be charging me today to come out, they said $0. I was amazed - they took the time to put down drop cloths and bring in some equipment. I felt as though they should be paid for their time, but they wouldn't accept any money today. They were also great with our dogs! I totally recommend this company for their honesty and professionalism!

    5

    Mason's Chimney has been cleaning my wood burning stove for over ten years. I recently added the dryer vent service, which I love. These guys are very reasonably priced; but more importantly, are very professional, neat, quick, and COVID ready. They are a pleasure to have come to my home. Would recommend them to everyone. Excellent job. Thanks so much for keeping my chimney, my dryer, and my home safe.

    5

    This morning Ed and Marty arrived at my home to perform a cleaning and a Level II inspection. They were on time and went to great length to place drop cloths to protect my carpeting. The cleaning and inspection were completed promptly and without any mess left behind. Having done customer service work my entire career and taking great pride in providing great customer service, these gentlemen were a pleasure to have in my home. I would heartily recommend Mason's Chimney Service to anyone needing chimney/fireplace work.

    5

    Our contact with Mason's Chimney Services began last Fall when we were interested in increasing the safety and heat efficiency of a fireplace in our family room. They recommended a Napoleon wood insert and we were thrilled with the results.
    Our favorite fireplace in the house, however, was one located in the original core of our home built around 1735. We had been told a decade or so ago it was unsafe to use. We wanted to retain the outer appearance of the fireplace, but restore it to usability again. Ed and Rich suggested an Ahrens firebox restoration. The original look and charm of the fireplace remains but with all the workings replaced we can now operate it with a peaceful mind.
    Mason's was back today to install another Napoleon wood insert into our third and final working fireplace. This one is located in a room that is cold in the winter and where we are not in constant attendance. The safety and heat efficiency will be appreciated there also!
    Need I say at this point how much I trust and appreciate these two brothers?! You will never find more reliable and finer folk!! Stacey gets 5 stars too!!

    5

    Mason's Chimney Service has both repaired and serviced the chimney in our Haddonfield home. They are responsive, prompt, extremely knowledgeable, and highly professional. We would recommend them without hesitation. Jim and Donna

    5

    Ed and Rich from Mason's Chimney Service installed our fireplace insert ten years ago, and they've been servicing it every year since then. They are knowledgeable in their field and always do a thorough job inspecting and cleaning our chimney. (Their family has been in the business for a long time; their father used to service my in-laws' chimney years ago.) Aside from being professionals who take pride in their work, they are really great guys who we've enjoyed getting to know over the years. We highly recommend them!

    5

    This company is amazing!! Stand up guys full of integrity-So kind, professional, reliable, knowledgeable and personable! They came on time, did exactly what they said they would and more! They began by putting a protective covering on the floor and cleaned the chimney. They even infuse natural Bees oil into the hepa filter so my entire house smelled so good. They informed me that my vent was broken out back. Some companies would of probably taken this an opportunity to charge you good amount to fix. They said run to Home Depot it’s super cheap and only four screws. They knew my husband and I could do that ourselves, quickly with no problem for hardly any money. I appreciated their feedback and honesty.
    ***Extra - my door handle had been broken for about week and half. They noticed it as they came in and I didn’t even realize that when Ed was cleaning the chimney, his brother fixed my door! No charge, nothing in return, just because they are nice people. I’ll be using this company in future and highly recommend them to anyone for any service done they provide.

    5

    10/10! Made everything super easily and simple for myself. Ed was super knowledgeable and provided great insight on our chimney.

    5

    We first called on Mason's Chimney Service years ago when our fireplace became unusable. They identified the problem, fixed it perfectly and we've used their service ever since to keep the fireplace clean and safe. Stacey answers the phone for the business and sets up appointments. She is friendly and helpful, always a pleasure to talk to. Rich and Ed are professional, courteous, honest and reliable. While working they take all precautions to keep the work area clean. They work thoroughly and will take the time to answer questions and give advice on getting the most from your fireplace. I would not hesitate to recommend their services. A great longtime family owned business, providing quality work and customer service the way it should be.

    5

    I am so happy I chose Mason’s Chimney Service. They did a great job so professional explained everything cleaned up after is was completely.

    5

    Have had the pleasure of working with Ed and Stacy and rest of the crew for many many years .You won't find a better company , always friendly courteous , respectful and on. time . When the work is completed it looks like they were never there highly recommended !!!!!

    5

    I had Mason’s inspect our chimney and they did a very thorough job. They explained their concerns with words and photos, and provided options to correct the issues. Rich, Stacey and Ed were all very knowledgeable—and nice people too! I was impressed with the quality of their work, as well as how careful they were to keep my home clean amidst the soot. The most important thing about your home is that it is safe, and after their visit, I feel confident that my fireplace is now sound!

    5

    We are very happy we hired Mason’s Chimney Service. We had Mason’s rebuild the top half of our chimney, replace the firebox with an Ahren-Fire firebox, and install a stainless steel flue liner. We also had them remove an unused furnace chimney, which included filling the hole in the roof where the chimney had been. They did a fantastic job and were a pleasure to work with. We were extremely impressed with Ed’s knowledge and expertise. He knew more about fire codes and safety standards than other contractors we spoke with and he anticipated some issues specific to our chimney. If we had gone with another contractor, we would have either sacrificed safety or been charged for additional work that Ed already accounted for during his initial visit. I’d highly recommend their services.

    5

    Mason’s was recommended by a good friend. She’s been using them for many years. The owner arrived on time and his inspection was detailed. Safety concerns were explained and detailed information about the recommendations was articulated in a way that we could easily understand. I’d recommend Mason’s to anyone who is looking for a honest and reliable company.

    5

    Amazing service made our chimney spotless and helped with other things as well definitely recommend to others