Plumbing reviews in Middlesex, New Jersey

I had new parts put in my toilet and could have bought a new toilet for the price I was charged! Would not use unless you like being ripped off!!!

Had a back flushing issue and din’t clear it up and was charged 650$ for nothing. Got on call with other company and they guarantee to clean the clog for just 123$
Such a bad service.

Ben and Sam came out and worked on my sewer line. Excellent service all day. Answered every question I had to put me at ease. They resolve the problem and looked out for me in my best interest. Would recommend rotor rooter.

We were very stressed when we called last night with what we knew was some sort of sewer backup. They had someone out to us this morning. Erik was professional, knowledgeable and solved the problem. I am so grateful and would highly recommend this business. Thank you!

I'm deeply disappointed in my experience. I was charged $750 for a simple pipe snaking, and they chipped my brand new steps in the process. To add insult to injury, they then tried to convince me to spend $14,000 on a pipe repair that a second opinion resolved with a $150 temporary fix (with the repair being covered by insurance!). I feel taken advantage of and will not be using their services again.

The tech & service were excellent & they fixed the problem; clearing our slow draining kitchen sink. However, Roto Rooter had been to our home just this past February for the same issue; in less than a year the price for snaking out a drain almost tripled! We were charged almost $600 just for that. Next time we will definitely be comparing companies and costs.

Although we were very happy with the quickness of reply and for them unclogging our clogged kitchen sink, $655 plus tax for a simple snake of a kitchen sink line is outrageous. He was here less than an hour. We were stuck and needed to have it fixed but we will never use them again. Buyer beware. The company should be ashamed of themselves for charging such ridiculous prices.

Extremely quick and easy scheduling the same day appointment. Almin was helpful, knowledgeable and courteous and finished the job quickly and professionally. Would definitely call Arrow Sewer & Drain again for my plumbing needs.

Clogged or broken sewer pipes don’t stand a chance.
Your plumber’s plumber is here. Arrow Sewer and Drain delivers fast response, smooth scheduling, and emergency repairs when 💩 hits the fan.
They get Straight to the point. No backup.

My experience with Arrow was very good! It was a stressful time and they were professional and kind. Doug, Edgar and Stephen were my main contacts and I would highly recommend them all.

Bobby, Gene, Mike & the rest of the guys were awesome ! Very professional & knowledgable of what they were doing. Guys like these are the backbone of America . Corporations are ruining this country. We need businesses like this who cares about the customers in every industry.

I highly recommend this company! Their customer service is second to none. I was completely impressed with their professionalism and customer service. Almin (service tech) took the time to explained everything in detail to my 95 year old uncle who owns the home with a plumbing issue. Kayla was able to squeeze us in for a next day appointment. Amazing, thank you ALL again!!

Mark was very professional and caring. He was very thorough. I believe he truly loves and enjoyed his job which is rare to find these days. Thank you very much Mark.

Excellent CIPP liner sewer repair service! Arrow Sewer exceeded my expectations in every way. The team arrived right on time and maintained the highest level of professionalism throughout the entire job. I was particularly impressed with how they kept my home spotlessly clean during the repair process - you'd never know major sewer work had been done. The CIPP liner installation was completed efficiently and the crew explained the process clearly. I highly recommend Arrow Sewer for anyone needing sewer repair services. Their combination of punctuality, cleanliness, and professional expertise makes them stand out from the competition.

We had to replace our 70 year old sewer. Axl and his crew did a fantastic job, super professional and neat work. We got done in 2 days and a good experience working this team. Open communication, clean job, prompt and no hidden costs. Highly recommend.

We own a duplex, and found a “zipper leak” down the vertical pipe that exists from the duplex bathrooms which is inside the cinder block fire walls. Nearly impossible to get to without destroying foundational walls and the corner of our first floor kitchen, they assured me we could take this with trenchless work. After the first day in the job and fixing the copper pipe, there was still a leak. The following morning they returned, determined and diligent to get the work completed. They continued to scope and found a secondary leak in a pipe that exited from my duplex bathroom. They remediated that pipe and the leaking stopped! They left absolutely zero mess behind them, and it was an absolute pleasure to work with them. They have excellent customer service and they showed extreme diligence and patience in diagnosing and remediating the issues. Two weeks before my 5th baby is due, we all could’ve cried with joy that our house didn’t need to be dug up and foundation walls repaired. We had no change in cost through all this. I would HIGHLY recommend this company to work with. We are very satisfied customers and would point anyone with plumbing work to them!

Doug was an amazing person to work with. He took his time to explained everything in detail. I will recommend Arrow to my family neighbors and friends. Doug I want to thank you and your team from the bottom of my heart.

Following a sewer backup, I received estimates from multiple to resolve the issue which would require fixing an “offset” within my sewer line piping. The issue was significant as it would require opening the street to remediate. From the start, Doug and Todd could not be more helpful and transparent by explaining the problem at hand, the appropriate solution and what to expect as it relates to costs (permitting with the town was required to open the street and close it for a day). Arrow’s quote was very reasonable, they held true to it despite there being unforeseen circumstances and adamant about completing the work in a timely manner (including coming on Christmas Eve!). Overall, they completed the work in a very professional and thorough manner while also working with my homeowner insurance company to resolve a claim. I am very grateful for the work of Arrow Sewer and Drain and would highly recommend them!

I can't express how extremely satisfied and grateful to work with the Arrow Sewer and Drain team. I called the the night before because my sewage was blocked and coming back into my basement. I gave the Arrow Sewer & Drain guys a called 8:30pm the previous night and they were here by 7:30am in the morning to address the situation. Dennis came to diagnosis the issue and walked through everything needs to be done. Unfortunately, we were hoping that it'll be an easier fix by just putting on a sleeve on the cracked pipe. However, it that wasn't the case and it would have to be replaced by digging from the ground up. The team was extremely careful and made the smallest possible excavation to not damage my landscaping. In the end, only few pavers were moved which I can put back and they were able to replaced the pipe. To think everything was done within the same day and my family would be able to resume our normal lives was beyond amazing!

On top of that, we also noticed that one of my water pipes in the basement was corroded and had a small leak. The guys also replaced it for me as well!

Thanks again to Dennis, Luis and the Arrow Sewer team. Your promptness and your transparency was greatly appreciated!

We had an emergency experience at our Preschool facility not only did they rush over to determine what was wrong, but then they continue their caring and expertise attitude. I providing immediate assistance in resolving the problem so that we could continue our business for all of our families without interruption of services. I can’t say enough about how much this company did to resolve the problem and handhold me through the process. I highly recommend them for any plumbing services that we might need as they were able to handle everything from soup to nuts
From the workers in the office to the staff that actually comes out to resolve the problems. There are the best hands-down.

Nick is a complete gentleman, and a master of his craft.

It is clear to me that these guys care very much about their customers, and what they do. They are out to deliver maximum results with minimal financial pain. I can recommend them without hesitation.