Reviews of local pros in Middlesex, New Jersey

4.7 based on 355 reviews Back to the listing
    5

    This company is top-notch. They genuinely prioritize their customers and vendors to deliver what's needed. Everyone here values their job, clients, colleagues, and personal growth. It's a fantastic team with an unwavering dedication to helping out when possible, making for a great work environment.

    5

    The technician arrived on schedule, demonstrated professional workmanship, and thoroughly explained each step. He was respectful and ensured a tidy workspace. Exceptional service.

    5

    Supreme has consistently delivered excellent service over our three-plus year experience. Their technician, Myron, stands out for exceptional quality.

    5

    I've relied on Supreme Heating Co for over a decade. Their service has consistently impressed me, and Kevin stands out as an exceptional technician - his work is top-notch and he's always reliable at our home.

    5

    The techs showed good manners and kept our operations running smoothly despite some unexpected problems that came up. They fixed everything quickly and left a tidy finish.

    1

    I've relied on Supreme's services for years to inspect my home and condo, but this year's visit left me disappointed. One of their technicians took a look at my AC unit, which had been working fine previously, and warned it could cause serious damage if it "shut down." He then removed the circuit to prevent further issues, only to later suggest that I needed an entire system replacement.

    To avoid any drastic measures, I consulted with a local HVAC expert who came out of town. It turned out my unit was only about half-dead when it came to cooling - not a catastrophic failure as initially suggested. Despite functioning flawlessly through the hot summer months, I ended up paying twice for similar work that should have been done correctly in the first place.

    In hindsight, if Supreme had recommended a repair instead of replacement, I might have considered that option. However, their initial assessment was overly cautious and led to unnecessary additional costs.

    5

    My HVAC system works flawlessly all year thanks to the solid work of Myron from Supreme. He's meticulous in his checks, often catching minor issues before they escalate into bigger problems.

    5

    Supreme gave my old York heating system a major overhaul and now it's humming like new. I was prepared to scrap the whole thing, but they worked their magic and extended its lifespan - I'm getting several more years out of this unit. I'll definitely be back when it's time for a replacement; thanks again for the excellent service.

    1

    They overcharged my mom $432 for replacing a circuit board - thought it was steep. Called to express my disappointment, got a brush-off response that the price was final. But just under a month later, I called again about pipes banging when heat's on and was told it'd cost another $600-$700. When I asked if they could reconsider given we paid $432 last month, I was told they don't negotiate and our account is now locked out - essentially told to take our business elsewhere. The attitude was appalling, like they were doing us a favor by charging over $1k. My advice is find a more respectful and professional company for your needs.

    5

    I've used this company for years and remain satisfied. The technicians are consistently on time and get the job done quickly. My recent air conditioning replacement was done superbly, with no mess left behind. Their professionalism is impressive, making me confident in their work.

    1

    I'm extremely dissatisfied with my experience with this company. I've had their central-air installation for about 8 years now, but it suddenly stopped working last summer. When I called for service, the technician came and diagnosed a bad coil, but told me the office would have to contact me about costs.

    A week later, I was quoted $3000 to repair it - but the technician thought it wasn't worth fixing. The salesman tried to sell me on replacing the unit instead, claiming my original 10-year warranty only covered what was still in working condition. I reluctantly agreed to move forward with the new estimate, but was left hanging as Ed failed to contact me a week after promising to do so.

    Despite multiple attempts to get in touch with Ed, he never followed through. The company's apathy and lack of follow-through are staggering. In contrast, another technician (from Davis) showed up promptly and fixed my issue without hesitation.

    If you value prompt service and genuine customer care, steer clear of this outfit - trust me, you won't regret it.

    5

    Excellent service from start to finish. The techs were extremely courteous and professional. Ed and the team are readily available via text, responding quickly to every question or concern. Overall, a fantastic experience working with this company.

    5

    We've been loyal customers for over 15 years and consistently received excellent service from this company. They show up on time, respond promptly to concerns, and deliver outstanding work. The team's professionalism and courtesy are evident in every interaction, particularly with Myron who keeps us informed throughout each project.

    5

    SUPREME truly lives up to its name! It's not often that a customer finds a business that exceeds expectations, but SUPREME did just that. Their standard practices went far beyond what I expected.

    The consultation was thorough, without any pressure, and was conducted on time. The installation team was professional and tidy, making it seem like they had never been at my home if you didn't look for the installation itself. Again, everything happened as promised.

    Every email, phone call, and interaction was responded to promptly and with a genuine attitude of prioritizing me as their most important customer.

    The follow-up has been excellent, with touches that showed truly exceptional customer service. I'm grateful for these little extras that I wouldn't have even thought to ask for.

    It's rare for me to share my positive experience publicly, but SUPREME earns the right to be recognized as doing things above and beyond standard practice for a job well done.

    5

    We've been relying on Supreme for years, but our first emergency call-out experience was a welcome surprise. Our furnace went out in the middle of winter - temperatures plummeted from 28F to 19F overnight with gusts of 18mph - so it was freezing! I left a message on their emergency number and within minutes spoke to Mike, one of Supreme's regular engineers, who knew our system. He arrived 45 minutes later and replaced the faulty pump, getting us up and running again an hour or so after that. Their service is top-notch; engineers are always prompt, efficient, courteous, and punctual. We're grateful for their excellent work.

    5

    I've relied on Supreme Heating for both heating and air conditioning systems in my home for 15 years now. Their work has consistently been top-notch, with reliable engineers who deliver honest and sincere service. There have been no issues whatsoever - a testament to their quality craftsmanship. I'm grateful for their maintenance agreements, which give me peace of mind. Above all, they treat customers like family, providing reassurance that comes from knowing they'll be there when needed.

    5

    I recently hired Ed and Steph from Supreme to install a new heating and cooling system at my home. From the start, their professionalism shone through, walking me through equipment selection, installation site preparation, and the actual installation process. What struck me was Ed's hands-on approach - he'd recommend what he'd do if it were his own house. I appreciate his down-to-earth attitude. While their prices may not be the lowest, the quality of service they deliver is top-notch.

    I'm thoroughly pleased with the result and would wholeheartedly recommend Supreme for any heating or cooling needs.

    5

    Oscar delivered top-notch service for both units at my place. He was meticulous, taking about an hour to complete the work. Plus, he stayed late on a Friday to fix an issue and answered all my queries. His attention to detail and extra effort are definitely worth it – highly recommend Supreme!

    5

    We hired Supreme's HVAC service in December when our unit went out. They showed up fast and were great from the start. When it stopped working again a month later, they sent someone back right away to fix the problem - no extra charge. The owner, Skipp, was friendly and really listened to our issues. We definitely recommend them for their service.