Plumbing reviews in Morris Plains, New Jersey

First of all, I'm a firm believer in supporting the local business's versus the big box or online retailers. I must say I'm totally disappointed in the customer service that GPS provides.
First if asked how long does it take to get anything the standard answer is three weeks. After that when making inquires it's always I'll get back to you and never do.
My wife and I ordered all new fixtures for a bath that were re doing. It has now been over two months and I still CANNOT get a straight answer on when two pieces of Kohler bath fixtures will arrive. Really????
Yes really. What they are good at is not getting back to you with a firm answer, and passing the buck to someone else. The latest buck passing was to the purchasing department in Edison, it's their fault.
Guys and Gals I hate to tell you if you are selling yourselves as a service company you have missed the mark by miles!
As a final note I ended up calling Kohler and found out one of the two items was indeed in stock, the other is backordered. But the referred me right back to the dealer to get a date. As if that's going to work.
Even with their really nice showroom, I can't say I can truly recommend them.

Dina take care All my customers I sent to GPS
They always say good service good prices more important than prices is QUALITY and on time

We met with Heather dePhillips today in Morris Plains. We are replacing the fixtures in our guest bathroom. Heather was extremely knowledgeable and friendly. She helped us select the items we needed. It was a delightful experience.

Dena helped us with the bar cabinet design in our basement finish project. She did an excellent job and stuck with us through some contractor difficulties. Came out great!

Showroom is lovely. Delivery service not so lovely.was told multiple delivery times and days. Never showed up when they said it would

GPS Morris Plains has become the go-to for our remodeling projects. We had a difficult kitchen sink replacement project that turned out great thanks to GPS and Kohler. We liked our kitchen before; now we love it.

Aimee in Morris Plains was a pleasure to work with. I originally came in for a specific cabinet product line that they carried for a bathroom vanity and Aimee was helpful and knowledgeable and steered me toward a better product for our vanity. She has great ideas and is very relatable .

I was renovating a bathroom and ran into problems. I tried several other stores in the area and got nowhere. Then my plumber friends recommended GPS in nearby Morris Plains. I worked with Heather who was a real pro and solved all the issues. I would never shop anywhere else but here from now on.

GPS is always my "go to" plumbing supply. As a stone fabricator I always need fixtures and always quick! Aimee Dickerson is Morris Plains is my go to girl. Not only is she knowledgable about their inventory, she is fantastic at kitchen/bath design. I highly recommend her and GPS

WOW - ask for Heather! Organized, professional, courteous, thorough, helpful and directive - how is that for a customer reaction. Heather DePhillips created the perfect buying experience. The follow-up on our order was fantastic - full documentation of what we had ordered with complete specifications. Would never shop anyplace else - THANK YOU HEATHER!!!!!!

Heather is a delight to work with! She quickly assessed my style and goals, giving me options and helpful insight along the way. Making a complicated task, simple and enjoyable is not easy- yet that is what she did. Thanks, GPS and Heather! Elizabeth

Aimee was amazing. She eyed me looking over countertop selections and came over to assist me even though I wasn't a client yet. She used the floor tile sample I had brought to find the perfect match for my counter top. She has exquisite taste. very knowledgable, artistic and no pressure. What a great experience.

The Morris Plains Plumbing store satisfied all our needs. We purchased our sink, faucet and kitchen knobs. We ordered several cabinets also. All items were delivered promptly and of the highest quality. The service we received was excellent. I highly recommend this store.

Aimee in the Morris Plains branch designed our new kitchen and helped us at each step of the renovation. She created a beautiful and practical design. We purchased the cabinets, hardware, countertop, sink and faucet at GPS. The quality of these products was excellent, and the prices were competitive, if not lower, than similar stores.

This was the first time we ever redid a kitchen, so Aimee’s advice and hand-holding were invaluable to us.

For the past several years I have been working with Aimee Dickerson. I have sent several of my customers to her for their kitchen cabinets and for her designs. As an installer I found her designs to be spot on, including all moldings and fillers to complete the job. All my customers found Aimee to be thoughtful to their needs and accomplished the results in the confines of the space available.
In the future I look forward to collaborating on several more projects.

Thank you Dina was very nice work with you since my contractor recomend me work with you

Go see Aimee!!
We were clients of hers before she made the jump to GPS in Morris Plains. She is professional and knowledgeable in the craft, can work within your budget, and her ideas are phenomenal. Our kitchen proves it! Now we will gladly show off our bathroom too😃.

Choc-a-bloc full of beautiful ideas! Heather guided us through what could have been overwhelmingly vast choices to just what we were looking for. Her eye was keen and she listened to what we thought we would like to do. She was amazing! Highly recommend!!

I visited today to price out a few kitchen items, and Aimee in Morris Plains took me right in and guided me through the entire process like a pro! She provided helpful tips and really made me feel more comfortable with going through the kitchen remodel process. Definitely recommend.

I worked with Aimee Dickerson on some cabinet door replacements and she was extremely helpful! We had an unfortunate flooding situation in our kitchen and had no idea what the previous owners of our house used for remodeling, she was quickly able to identify company, color and all other details on the cabinet doors to get us the replacements we needed! Order was placed immediately and cabinet doors arrived in less than a week. Great customer service!

I can't say enough good things about Heather at GPS. She's been so helpful with our bathroom renovation and made the entire process of picking out fixtures super easy and quick. Very knowledgable, prompt, and friendly. I will be recommending her to all my friends!