Roto-Rooter Plumbing & Water Cleanup

The guy was wonderful.
I hired him to set my toilet in because every time I did it, it leaked.... Well, it turned out that my toilet was cracked.. He could have charged me much more, But he gave me a break which I really appreciated!! We will be calling again and would recommend to anybody!

If I could give zero Stars by 100% would, the day after Thanksgiving a sewer pipe burst and my basement began to flood in a panic I googled plumbers didn't know what to do Roto-Rooter came up and I made a phone call the water people came out they were all very nice very accommodating they helped clean up everything and they seemed to be legitimate they help me fill out my insurance claim everything seemed to be good to go - the advised me that they needed to rip out literally my entire basement that everything was compromised and it was an absolute disaster (mind you I'm a single mother one income two children and taking care of my elderly mother) the pluber comes out the kid had no clue what he was doing and I was not confident that he was going to figure out what the issue was $400 down the drain, literally, next day the problem still persisted came out again I was going to charge me $900 I said no way in hell am I paying you $900 he made a phone call to his boss he said okay $400 let's do this they spent the entire day here nothing got done...the day after that some guy came out with a camera basically told me that my sewer pipe had cracked it imploded and I needed a brand new pipe and it was a whole goddamn mess that was going to cost me $12,000 I didn't know what to do I didn't know any better I said I guess that's what I have to do don't I ????? Did I spend $800 on a plumber who didn't do anything I now have a $12,000 sewer pipe they came out they dug everything up put in the new pipe and then I spent an entire month going back and forth in emails with a lady who was just as incompetent as the company itself, call multiple times left multiple voicemails I had two gaping holes in the front and the back of my house and nobody would respond nobody would call me back they FINALLY came out on New Year's Eve to cover the holes and the pipes are still exposed!! I finally get a hold of somebody only to be told that per the contract I signed they did advise me that the new pipes would be slightly exposed and I would have to purchase extra dirt on my end to cover them up completely if that is what I chose to do, what a crock!!! This has been the absolute biggest nightmare of my life I got swindled for sure everybody told me that they are a cash cow company and that odds are my pipe was not destroyed.. moral of the sorry .. get a second opinion, if you are a woman by yourself have a male friend calm check call somebody else don't just be by yourself don't panic get a second opinion

Finally was able to get hot water back into my home thanks to Roto Rooter