HVAC reviews in Newark, New Jersey

4.6 based on 660 reviews Back to the listing
    5

    I contacted the company in the morning because my heater wasn't working. They suggested checking the batteries in my thermostat over the phone - a reasonable approach, especially considering some companies might send someone out without verifying simple issues first. Since that didn't resolve the issue, I called back and another representative scheduled an appointment for me within a few hours. Not long after, she confirmed a technician would arrive within 20 minutes, which was appreciated. When Greyson arrived, he wore a mask, showing he prioritized safety. He performed his work carefully and checked everything to fix my heater. He also followed all necessary safety protocols. My only minor quibble is that he didn't leave the manual for my thermostat with me. Overall, I'm very satisfied with the service.

    5

    We had Garcia Brothers Heating & Air Conditioning come out to do a seasonal maintenance check on our tricky heating system. At the same time, I mentioned an issue I'd noticed with one of the upstairs thermostats - it wouldn't heat properly last winter, but they fixed a broken damper and everything seemed fine after that. However, this summer it was still acting up, but my daughter just turned off her thermostat to stay comfortable. This latest visit, during the maintenance check, I brought it up again with Bryson, the technician. Despite being a while since the damper was replaced, they took most of the day to thoroughly inspect and fix the entire system. They only charged for the tune-up, which is what you'd expect from a company like this. This kind of dedication and attention to detail is exactly what we need from them. In my opinion, they're the top furnace repair and heating company around!

    4

    I'm extremely satisfied with Garcia Brothers Heating & Air Conditioning. They've become our top choice for heater repairs after a recent breakdown left us with no heat. The technician, Trenton, arrived quickly and correctly diagnosed the issue - we had suspected a faulty capacitor. Given our old heating system's age, we were prepared to replace it anyway, but what impressed me was that the team didn't push for an upgrade. This consideration has built trust, and when the time comes, we'll definitely come back to them. Their customer service, expertise, and professionalism are top-notch - I highly recommend Garcia Brothers Heating & Air Conditioning!

    5

    I recently had the chance to work with Greyson from Garcia Brothers Heating & Air Conditioning, and I'm thoroughly grateful for the top-notch service I received. He arrived promptly to assess our furnace and caught a cracked heat exchanger – a critical issue that could have gone unnoticed. I appreciate his meticulous approach and attention to every detail. What struck me most was how quickly and dependably the service was delivered. Greyson showed up on time, fixed the problem efficiently, and prioritized our safety above all else. In an era where good service is hard to find, this company shines for its high standards and reliable HVAC support. I wholeheartedly endorse their team to anyone in Newark seeking trustworthy and speedy assistance with heating or cooling systems.

    5

    I recently had a new heating and cooling system installed at my home in Newark, and the entire experience was excellent. The technicians, Preston and Bryson, were true professionals who showed up on time and got started immediately. They efficiently completed the installation, which was finished by early afternoon - a pleasant surprise considering the complexity of the job. Their attention to detail was impressive, as they thoroughly cleaned and vacuumed both inside and outside the area where work was done, leaving only their new HVAC system behind. Overall, I found this experience to be stress-free and hassle-free, exactly what I needed. I'm extremely satisfied with the outcome and would highly recommend this company to anyone requiring HVAC services in Newark - if you can secure Preston and Bryson for your job, you'll be in good hands.

    5

    I had a broken furnace that stopped working due to the blower motor failing. Initially, I was hesitant to call Garcia Brothers Heating & Air Conditioning because of past negative experiences at repair shops. However, since they're open on Sundays, which is the only day I could get assistance, I decided to give them a try.

    When I arrived, Shaun was already on the phone with another customer and came across as very friendly and patient, putting me at ease right away. After he finished his call, he quickly focused on my issue. He examined the old blower motor and worked diligently to find the correct replacement part. What impressed me was that he even checked in with his supervisor to ensure I received the right motor. This extra effort meant a lot to me.

    Thanks to their help, I got my furnace up and running during a particularly cold spell. Without their assistance, I wouldn't have been able to fix it. Their service exceeded my expectations, treating me with respect regardless of whether you're a professional or do-it-yourselfer. I'm grateful for the help and will definitely use them again for any future furnace repair needs.

    5

    We're pleased to have found a reliable home services provider in Newark that addressed our condo's heating issues. Years of leaks and rust on the coil had us worried, so we sought quotes from three companies before deciding on this team. What set them apart was their professionalism and attention to detail – they took the time to thoroughly inspect everything. Their technician, Preston, explained that our furnace still had decent life left in it, making a replacement unnecessary for now. The installation process was tidy and done expertly. We felt we got excellent value for our money, thanks to a competitive quote and high-quality brand included. Overall, we're thrilled with our new heater and the service we received.

    5

    We were thrilled with the recent installation of our home's entire heating and cooling system in Newark. From the start, Preston gave us a clear rundown of the design and installation process, highlighting some smart upgrades for our ductwork that have greatly improved comfort levels. The crew itself was incredibly professional, handling both the removal of our old unit and setup of the new one with meticulous care. During the install, Greyson, the Service Manager, took the time to walk us through all the new features and benefits. We've had this company maintain our old system for years, always delivering honest and expert service. If you're in need of a repair or an entirely new system like we did, I'd highly recommend reaching out – their team is knowledgeable, reliable, and committed to making sure you feel comfortable.

    5

    We had our air ducts cleaned recently and everything went smoothly from start to finish. When life got in the way and we needed to reschedule, the office staff was accommodating and made it easy to adjust our appointment. The technicians showed up right on time, ready to get started. They took care to protect our floors and carpets with coverings and wore booties to prevent tracking in any dirt. The team worked efficiently, paying attention to detail as they cleaned the ducts. Before and after photos of the vents were shown to us, so we could see the difference for ourselves. After they finished, everything was spotless – not a single speck of dust remained. Both technicians were courteous and explained each step of the process clearly. If you're in the market for reliable HVAC duct cleaning, I would definitely recommend this service.

    4

    Garcia Brothers Heating & Air Conditioning is top-notch. My home furnace gave out with the temperature plummeting to 59 degrees, leaving me anxious with family at home. A prompt call led to technician Preston arriving swiftly. He was impeccable in his professionalism and presented a straightforward repair plan that suited us fine. The next Monday morning, they showed up to install a new furnace - now my house is warm again. I'm eternally grateful for their lightning-fast and courteous service. I'd wholeheartedly recommend them to anyone requiring furnace repairs.

    5

    We had our old heating and cooling system replaced in Newark and Garcia Brothers Heating & Air Conditioning provided us with multiple quote options to suit our budget. Greyson was responsive to all our questions without making us feel rushed or pressured. The installation crew were friendly and professional while working on our home. Initially, there was an issue with the new heater connecting to the thermostat, but the technicians kept returning until it was fixed. Service Manager Trenton took a personal interest in resolving the problem, even showing up late at night to get everything sorted out. He followed up the next day with extra parts and made sure our heat was working flawlessly. Throughout the process, it's clear that everyone involved was committed to ensuring we were comfortable and satisfied with the work. Their customer service is exceptional.

    5

    I had a heating emergency when my furnace and pellet stove stopped working simultaneously. Despite the urgency, Garcia Brothers Heating & Air Conditioning managed to schedule someone despite not being able to send out an expert on the same day. Bryson was in constant communication with me, keeping me informed about the technician's arrival time. He was extremely helpful throughout the process, ensuring I felt supported every step of the way.

    The next afternoon, Greyson arrived at my Newark home and worked tirelessly for several hours, meticulously checking and diagnosing the furnace issue until he found the problem. Simultaneously, parts for the pellet stove arrived, and Greyson also got that working. His friendly demeanor and sense of humor made the experience much more bearable.

    In the end, both appliances are now functioning flawlessly, providing a warm and comfortable home. The entire team demonstrated exceptional dedication to delivering top-notch service, exceeding my expectations. I would highly recommend Garcia Brothers Heating & Air Conditioning to anyone requiring HVAC services.

    4

    When our heating system shut down, a technician arrived promptly at home in Newark the same day to diagnose the issue. They walked us through our options and helped us decide on a new system despite initial reservations about cost. The new energy-efficient furnace was installed quickly and at a lower price than anticipated. We're grateful for the heat again and appreciated the friendly service, regular updates from the team. Overall, we were pleased with the experience and would certainly recommend their heating services to others.

    5

    I recently had a fantastic experience with this HVAC company during a bitterly cold weekend when my furnace suddenly stopped working. Despite it being outside of regular hours, Shaun showed up promptly and was prepared to tackle the issue. He was courteous, answered all my questions, and efficiently resolved the problem with the furnace switch. What really impressed me was his professionalism and kindness - he put my whole family at ease. I've been consistently impressed by the quality of service from this team over the years. A maintenance visit by Trenton recently left a lasting impression as well; he took the time to explain how my HVAC system works, spotted potential issues early on, and made sure I understood everything in a clear and easy-to-understand manner. If you're in need of reliable and expert HVAC services in NJ, I highly recommend this company - they genuinely care about their customers.

    5

    After researching several heating and cooling companies, I selected Garcia Brothers Heating & Air Conditioning for my unusual passive solar home in Newark. Given our project's complexity - requiring a partial air conditioning system before a full renovation - it was crucial that the company understood my unique situation. Shaun demonstrated exceptional collaboration with our architect and general contractor, ensuring every decision aligned with our needs despite some uncertainties.

    Rather than relying on standard sizing calculators, Shaun took the time to grasp our specific requirements and offered insightful suggestions that perfectly suited our home. The Mitsubishi mini-split system installed is already exceeding our expectations in performance. Installation posed significant challenges due to the need to drill through substantial concrete, but the team approached it with professionalism, leaving the site spotless.

    As a detail-oriented customer, I asked numerous questions, which Shaun addressed patiently and clearly, ensuring my understanding of the process. When a minor oversight occurred during installation, it was swiftly rectified without any issues. Overall, working with this company was a positive experience. They went beyond expectations and instilled confidence in recommending them to anyone seeking HVAC services in Newark.

    5

    I've had a Bryant Evolution HVAC system installed by Garcia Brothers Heating & Air Conditioning, which runs on gas and heat pump hybrid setup. It's worked flawlessly for years with only minor issues. Lately, I've noticed a high-pitched whine when the heater kicks in. I called them, and Shaun arrived promptly at my Newark home within an hour. He was courteous and efficient, pinpointing and fixing the problem quickly. The service was top-notch. Every maintenance technician I've had has been extremely competent. Their professionalism is reassuring, which is why I highly recommend them.

    5

    We had a recent AC system replacement and were impressed with the team's performance - they came across as genuinely honest and professional. Despite price hikes, they stuck to the original estimate. Trenton was our technician, who was friendly, diligent, and courteous. He also helped set up our Nest thermostat, even earning a nod from our pets. The financing process was straightforward, giving us confidence in their work. Now that we have new AC, it's a welcome relief on hot days - they did the job right.

    5

    Shaun came over to investigate why my heat pump air conditioner was constantly blowing fuses. He methodically assessed the issue and consulted with his team, including engineers and his manager, to identify three potential causes. Unlike some technicians who might guess at repairs, Shaun sought a second opinion to determine which part needed replacing. He took the time to thoroughly explain his findings and ensured I understood the situation. His knowledge, expertise, and friendly demeanor made him a pleasure to work with. The service was top-notch, and I appreciated his dedication to doing things right.

    5

    I'm extremely satisfied with the service I received from this company. My elderly parents and grandmother were struggling with their AC just before a hot spell, so I called on a Saturday morning. The technician arrived that same afternoon and spent about two hours diagnosing the issue - they found the problem was the thermostat. What impressed me most was that we only paid for the service call, which was very reasonable. The technician, Greyson, was friendly and courteous throughout, even providing a replacement coupler at no extra cost. His professionalism and politeness made all the difference. I'm confident my family will return to them again in the future - they're clearly a reliable option for AC repairs in Newark.

    5

    This company truly feels like part of the family. When my furnace stopped working unexpectedly in the late afternoon, I called, hoping to get help as soon as possible. The person on the phone was incredibly understanding and took the time to listen to my concerns. They offered to send a technician out that evening, but I opted for the next morning due to bad weather. I received a call early the next day confirming the arrival of the technician.

    The technician, Trenton, arrived promptly and got right to work investigating the issue with my old furnace. He explained that the problem was likely caused by a faulty capacitor and possibly an issue with the blower motor. Given the age of my system, he didn't have the exact replacement part on hand, but he walked me through my options.

    I expressed my desire for a swift repair despite it being more expensive to get the part that day. Trenton left to obtain the necessary component and returned about an hour later, ready to fix the furnace. Before starting the work, I mentioned considering replacing the entire system due to its years of issues. Instead of pressuring me into repairs, he helped schedule a full replacement for the next morning.

    The installation crew arrived on time and worked efficiently. Throughout the process, everyone was polite and demonstrated respect for my home. By the end of the day, I had reliable heat again, and I'm grateful for how the team made the experience smooth and stress-free for my family. Their professionalism and kindness truly set a high standard for customer service.

    5

    I recently had a new furnace system installed by this company, along with additional ductwork in the attic and a unit for my laundry room. The team did an excellent job, leaving everything spotless and organized when they finished. I was impressed with how efficiently the work was done, and the final result looks great - everything is tidy and well put together. Having a reliable heating system has been a game-changer, as it heats up my entire house quickly and comfortably without any hassle. The team even finished ahead of schedule, which was a pleasant surprise. I'd highly recommend this service to anyone needing furnace repair or installation work.