Compare top-rated hvac providers in Princeton Junction. Profiles include verified reviews, service details, and direct contact options.
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In Princeton Junction, we're more than just an HVAC service provider; we're your reliable partner in maintaining a comfortable home environment. A…
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Very satisfied with the work. Each worker was polite took the time to explain things to me and did a very good job. The area they worked in was extremely clean and they never rushed even when we were trying to get an app to work. Happy customer
A 6-week old heating system sold and installed by Princeton Air failed after a few weeks leaving us without heat in half the house for more than a week and counting. No sense of urgency or accountability or communication other than robo texts asking for 5-star reviews. Still waiting. Beware.
Brian was phenomenal!!! Very professional and extremely knowledgeable! He serviced my generator and replaced the battery. I would recommend him to everyone. Brian gets a 5 star!!!! The only issue I had was I was overcharged!
I had high hopes when I chose Princeton Air to install my new HVAC system but unfortunately the whole process has been very underwhelming. Princeton Air installed the system back at the end of June and by early August the condensing pipe started overflowing and the water saturated and damaged my floor. I had to hire a remediation company to remove the moisture and needed to replace my entire floor. Princeton Air told me that it was probably due to some blockage in my pipe, however, this was never an issue prior to the install and I have lived here for over 15 years. To me it seems like when they placed the AC unit down they compacted the soil, which blocked the outside drain of the condensing pipe because when one of their technicians removed the dirt surrounding the drain hole, all the water gushed out. I asked one of their managers why they didn’t check to make sure the water was flowing out properly during the install. He told me it was not part of the process. Princeton Air advised me to submit a claim through my insurance company for the damages and they would cover my deductible. Not sure why this wasn’t submitted through their insurance since it seems like they caused the issue. Regardless this incident occurred back in early August and I still have not received the funds to cover my deductible, which they told me that they would send right away. Additionally, it’s almost four months (16 weeks as opposed to the 6 weeks I was told) since the install that my local building department would contact me regarding the permit. I have called Princeton Air inquiring about it and they told me someone from their company will call me to discuss. No one has called me yet. Not sure what is the holdup in getting the permit and deductible that they promised me processed. Looks like I will be contacting the building department myself and notifying the NJ Division of Consumer Affairs and BBB. Didn’t want to go this route but I am left with no alternative choice since no one is responding to my calls. I highly urge you to use this company with an err side of caution because no consumer should have to go through all this. It’s been time consuming and stressful. UPDATE: Thank you for processing my refund. I had contacted Will on Monday (11/3) to obtain a status update on my permit but still have not received a call back. I contacted the building department and was told that they are in need of the application fee. Who can assist with this? Thanks.
I had maintenance service. Jorge was extremely professional and friendly. He didn't give up until he found reason for an issue and gave me recommendations. Some people will give up and take money and go, but Jorge took some time, analyzed all the options and explained me the issue very well. Thank you.
They were super helpful and efficient! We had an issue with our toilet and Jason did a great job fixing it. He came out on a Saturday and was in and out in quickly !!
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