Reviews of local pros in South Orange Village, New Jersey

Two young men in their early twenties, Shawn and Jerry I believe, came by within 30 mins of my call to address why water/sewage was coming out from the base of my toilet. Jerry noticed that my drain vent from the front of my house had sewage spilled out of it. He confirmed his finding after taking a look at my clean-out drain in my crawl space. I asked, in addition to clearing the sewer pipe, if he can secure my toilet, which did not have bolts or a flange to secure it. For the entire job, he quoted me $575+tax!! I told him that was way too much and that I have another plumber coming in the next 10 minutes. Jerry then asked if I would accept an even $500. I still said no and took my chances with the next guy.
I'm very disappointed that Jerry and Shawn was about to charge me hundreds more to address my issues. Again, they were very young and I suggest they have a seasoned plumber partner up with each one of them on these calls, even though I'm sure they are no longer apprentices.

UPDATE: Well it turned out that these two young men were right about my sewer line affecting my toilet! My apologies to them. However, my two-star rating still remains, because I felt the $500 quote was a complete rip-off! If there's a next time, I would simply rent a sewer pipe snake from Home Depot for $40 and do it myself.

I have used AAA-Able Plumbing twice in the past year and I must attest that I was highly pleased with their work and more importantly, their professionalism. During the 2019 February "deep freeze" they were able to send a diligent crew out who immediately addressed disastrous frozen pipe that burst and led to a literal waterfall in our kitchen. In addition and more recently, Marc and Darren, two of AAA-Able's plumbers, were able to devise a cost-effective and thorough strategy to address our problematic master bath shower system issues. Furthermore, both plumbers were respectful of our home, our time, and left the worksite impeccably neat.

The simple fact that AAA-Able offers multiple solutions is admirable and representative of best business practices. Feel free to contact me if you have additional questions about their business.

Dispatch lady sounds sarcastic. However, the services provided by the Plumber is second to none. Very knowledgeable, experienced skillful and helpful. Highly recommended. Added: they followed up the services and it looks they are Customer friendly and way above the competition.

Service is excellent! The plumbers are respectful, on time, and communicate clearly. I’ve had 3 leaks in the last 2 weeks and the company has been responsive and flexible. They know what they are doing!!! Special shout out to Marc!

Sean did a great job and was very helpful in explaining my plumbing issues. I've had him fix two different issues, and both times he was very responsive and efficient. Thanks!

Had a leaky exterior hose bibb on the outside of my house. It was an 30-40 year old bibb with worn out packing and a screw missing. Sean from AAA Able called ahead and arrived on time, wearing full social distancing face mask and gloves. He was very polite, respectful of the property, and answered all the questions I had with thorough explanations. After looking at the bibb and identifying the problem, he quoted me a reasonable price for installing a new ball valve type hose bibb. Sean did a excellent job with removing and installing the new hose bibb and was very meticulous in making sure the new one was perfectly level and installed right. He then cleaned up after himself and added a little concrete patch to where he had to chip out a bit of the foundation wall. Very happy with the service and would call AAA Able again in the future.

I found this company and the people who work there clear, respectful, and realistic! We have an old house and not the most amazing budget and I felt my every concern was listened to and taken seriously regardless. I will absolutely be calling this company again whenever I have an emergency or if I need a contractor they recommend so I can continue working with them.

Glenn and Will are the best in town. They went above and beyond to not only make sure what was installed was safe but effective. They are so knowledgeable and I’m SO grateful to have found them. They have a life long customer in me and my husband!

Best experience I've had with a plumber. Sean replaced my water heater, replaced my main underground water line, did my boiler service, scoped my sewer, repaired a few leaks, and repaired a few faucets. We will definitely use their services again.

AAA-Able Plumbing, Heating, & Drain Cleaning rejected to schedule a service through my Home Warranty company, Cinch Home Services, even though they have given the job to them. Even though I was willing to wait for the 2-4 weeks that they claimed to have people scheduled ahead of me, they were not willing to entertain that idea. No explanation as to why they would not schedule the service and give me a timetable. Poor customer experience.

We had a major toilet problem over Easter weekend, and this team resolved everything! I appreciated their professionalism, efficiency and they courteously explained each process and how the piping connects in this relatively new (to us) home. Highly recommended.

I called to have a clog in my bathroom fixed. They sent someone within 2 hours. They called ahead of time to let me know that the plumber was on their way. The plumber arrived soon after and saw that I had those little painters booties by the door. Without my asking, he put them on. Love that. He then accessed the issue, quoted me a price and I said go for it. The issue was resolved quickly. The plumber was Marc. He was polite, explained everything and made no mess. Will definitely keep AAA-Able in mind for future plumbing needs.

Sean as AAA-Able is the best. We are first-time homeowners in an old house and he has been a steady presence in our home as we get everything updated. He is as good of a plumber as he is a human and is always so great explaining what he is doing to not only my wife and I, but also to our two curious young children. It’s never exciting to have something go wrong in your home, but we can always rest assured that if it involves plumbing, Sean will be out quickly and do fantastic work.

AAA Plumbing has been there for us in short notice with polite, on time service. The service person who helped me (Sean) was knowledgeable and did a quality repair quickly. He had all the parts needed when he showed up. I would recommend this company.

Excellent reliable plumbing company. I had a leak behind my wall that I discovered at night after work. AAA-Able scheduled me in the very next day. Sean the plumber was very thorough in diagnosing the problem. Most plumbers would have just ripped my kitchen cabinet off of the wall and cut a huge hole in the wall. Sean did everything possible to avoid that and only needed to cut a small hole in the ceiling sheet rock to fix the leaking pipe. He even swept and cleaned up despite the late hour. The price was fair and reasonable for the amount of work. Highly recommend.

I found this company online, and hired them because of their google reviews. I’m happy to say, that not only did they not disappoint, but they exceeded my expectation. I was fortunate to have Sean work on an investment property we own. There are some specifics of the property made it not the easiest job to manage and work on. However, Sean was so adaptable and easy to work with. He worked within the confines, and completed his work efficiently and in a well-thought out way..explaining all the steps and requirements in great detail. I was more than pleased with the final result.

I plan to work with them again in the future. I couldn’t be happier with my service. It’s great that there are still companies out there that take great pride in their craftsmanship as well as customer service.

Highly recommended!

What great service! The hot water in the guest shower wasn’t working so I called AAA-Able Plumbing. They were friendly on the phone and were able to come out the same day. Glenn and Will were the techs they sent. Both were super friendly and knowledgeable about the issue and Kohler products in general. They identified and fixed the issue quickly with no mess. I highly recommend and will use them again in the future.

Just wanted to take a moment to share the fact that Tom, Glenn and team came out yesterday morning and resolved a 20+ year drain mystery and problem that has, on occasion, resulted in lots of water coming into parts of my basement during crazy storms like we had 3 weeks ago. They first came out a few days ago to diagnose the mystery and then yesterday they brought out a truck with a cleaning jet on a 200 foot long hose to blast out a cubic yard (!) of dirt from my very clogged patio drains. They did it very efficiently, professionally and miracle of miracles, I now am looking forward to the next thunderstorm. After that Tom cleaned out and replaced a few 90+ year old pipes from our bathtub.

Just a super positive, super enjoyable visit from these guys and the peace of mind that they brought to us is immeasurable.

VERY highly recommend AAA-ABLE and plan to use them annually to maintain my external drains and do whatever plumbing I ever need in my house going forward.

Thanks guys. Top notch work!

Edited to add (12/18/23): We had a major storm in the community over the last 24 hours, a storm that would normally have dropped a lot of water in my basement. There was none thanks to the incredible job that these guys did to clean out my drains back in May. Their work is superb and totally pays for itself.

Life Changing! I called AAA-able on Monday because the water pressure at my house has been very low and getting worse with time. Will and Glen were able to come out the next day. Within 2 hours they had the problem diagnosed, gave an estimate, and once agreed upon, completed the job. The price was fair, everything was explained and now I can run multiple water sources in the house at the same time. My shower now has pressure that leaves me refreshed! I have 3 women in my house and this may be the best gift I could ever have given them.

Great experience with AAA-Able! These guys are on top of their game. Sean responded to my parents house who needed help with their boiler. He quickly and accurately diagnosed the problem and fixed the issue. Friendly and polite company. THANK YOU GUYS!

Great experience. Scheduling was quick and seamless, good communication on when he'd arrive and a very thorough, thoughtful approach to problem solving. He took his time to explain potential root causes of the issue as well as how the plumbing inside and outside the house worked and now I'm much more educated to diagnose problems on my own and understand the pros and cons of different approaches. My problem is resolved and the price was very fair, especially considering the different approaches he explored and time he spent answering my questions. Highly recommend!