Constraction reviews in South River, New Jersey

My sewer was blocked and I had so much water in cellar. Everything in celllar has too be deleted from cellar. The work went fast and fabulous. Carlos and his personnel proformed with professional manner and great work areas. Felix Checo took me through the paperwork and all the items that I did not know.

Their owener Sal should be very happy with this fabulous company he manners.

Matt was great, very professional. Communication was great, friendly, and service was excellent. Worked around my schedule without question, and did excellent work. Highly recommended for water removal and mold inspection.

Had a toilet overflow late at night . Called Servpro and they came out immediately. They were professional ,worked clean , and they took care of all my needs and explained to me throughly all procedures. Would highly recommend Servepro East Brunswick team .

Luiz and his team did a fantastic job cleaning up our business. Everyone was always working diligently and efficiently, ensuring that the final result would literally be “like it never happened”... and that’s exactly how everything came out. Thank you to Luiz and team for being professional, courteous, and most importantly, for doing such great work. I would highly recommend this company to my friends and family, and I’ll be sure to use them again in the future.

I highly recommend Serv Pro of East Brunswick/ New Brunswick!! I had a flood in my basement and it developed mold and I was very worried. Serv Pro came in and took care of everything. I was extremely happy with the crew and the service they provided!

SERVPRO did an amazing job taking care of a flood in my basement. Luis and Kevin and their team were professional, caring and provided outstanding service. I would highly recommend SERVPRO.

I had a toilet overflow into my hallway last month. My neighbor recommended I call Servpro of East Brunswick. They showed up shortly after I called. They sent out two technicians, Alec and Kevin, who were extremely personable, knowledgeable, and transparent about the entire process. They explained everything that needed to be done and I was not left in the dark at any point. God forbid anything like this happens again, they will be the first people I call!

My basement recently flooded and SERVPRO did a great job fixing it. They came quick and prompt with the most professional service. I can’t thank SERVPRO enough for the A+ job they did. I highly recommend their service

Mark and his team were the absolute best! Honestly, we could not have made it through our flood catastrophe without them. Mark was fantastic and got the job done quickly and efficiently. Highly recommend this company. If there is a Tsunami in your living room and you have no idea where to start, these are the guys to call.

As a local realtor , I will always recommend Servpro to my clients. Mold was found prior to purchasing a home and Servpro provided an estimate and quickly remediated the basement before closing. The sellers and new home owners were very pleased with the timeliness and professionalism the technicians , project managers and office staff provided.

My mom had a flood in her basement after many days of non-stop rain. It was a mess and it needed to be cleaned up. I called Servpro and they came within 2 days. They gave me a fair estimate and started the job that Monday. They did everything they said; got rid of all wet debris and drywall. Used the heavy duty heating system to dry everything and the dampness and mold smell was gone! I would recommend these guys to take care of your flood. Thanks again guys!!

We recently had a horrific issue at our house, with sewage leaking into the basement. Marc and Sebastian came immediately on a Sunday night, worked until after 11pm, and were some of the most professional folks we've ever had help us with our home. We were beyond grateful.

We have since worked with Matt to address the steam clean and other repair work and he has been responsive, professional, and willing and able to work with our insurance adjuster. I hope to never have to work with folks on an issue like this again, but if I do, I would absolutely return to Servpro East Brunswick for help.

Kevin from Servpro has been terrific throughout, he is very professional and takes your project seriously. He's very knowledgeable and takes priority. I cannot tell you enough how grateful I am having someone who takes pride in their work and was very pleasant to work with. Thank you Kevin and to the team Servpro 🙏

We recently had our hot water heater leak causing a flood in our basement and Servpro was on site the same day , they quickly removed the water and started their drying process. The technicians were knowledgeable and explained the process. Very happy with the work performed!

The crew came to my 84 y at old mother's house at 1130pm to help her with a burst kitchen pipe. They quickly got the situation under control and been helping us to mitigate/restore her three rooms to how they were. Highly recommend!

Our basement had flooded from our washing machine and Servpro was our first call , they quickly arrived and started taking up the water and taking up our wet floors. They dried our walls and concrete floors and were done In just a few days! The office staff and technicians were very helpful and friendly !

Luis and his team were great to work with. Professional, on time and great with communication. Everything was done according to my requests. Felix (manager who did the quote) was thorough going thru everything and explaining the whole process. From start to finish, it was a great experience. Would definitely recommend!

I highly recommend SERVPRO of East Brunswick. I experienced water damage in my home from a bursting pipe that caused severe damage to my walls and floors. After contacting SERVPRO of East Brunswick they immediately responded and had a full crew out to my home WITHIN AN HOUR!! Their service is TOP NOTCH! Everyone from the administrator who originally answered my emergency call, to the project managers and the service technicians who showed up at my home were extremely knowledgeable and professional. The entire crew worked fast, responsive, and courteous in handling the water damage to the restoration of my home. For the repair work that needed to be done, I utilized their construction department, which was equally professional, knowledgeable, and courteous. The results were outstanding! I would HIGHLY recommend this company to anyone seeking a property restoration company – look no further than SERVPRO of East Brunswick!!! If I could give this company 10 STARS, I would!!

I recently had an excellent experience with SERVPRO of East Brunswick involving the repair of drywall, molding and followup painting due to a water leak. Kevin Camacho, Construction Manager at SERVPRO of East Brunswick, prepared a detailed estimate of the work to be done which would get my home back to even better condition than before the incident. He then negotiated this customer friendly estimate with my insurance company and got the entire package approved. Then Kevin arranged to have one his field tested contractors perform the repair. The work was completed within two days with results far exceeding my expectations, i.e. all evidence of the damage completely removed, all furniture, wall decorations, window treatments and electronics returned to their original state. Finally Kevin reviewed his contractor's work and offered his assistance in dealing with my insurance company should that be needed as well as offering his services for any future construction/repair jobs I might need. Again, I'd like to compliment Kevin and SERVPRO for getting me through a tough time, interfacing with my insurance company, assigning and monitoring probably the best repair contractor I've ever encountered and providing an outcome that left my home in better condition than before the incident.

My hot water heater failed recently and in my search for a water resolution company to help me Servpro of East Brunswick was recommended. I’m so glad that they were! Matt Freyer, Kevin Camacho, Devin Clegg and the entire team were a pleasure to work with! They were professional, knowledgeable, kind, considerate and very hard working! I would highly recommend them to anyone in need of such services.

EDIT: ADDED SCREENSHOT OF THE BILL TO MY INSURANCE, PROVING THEIR INSURANCE FRAUD!! THEY CHARGED FOR HEAVY CLEANING, AND CLEARLY DIDNT EVEN DO LIGHT CLEANING!!! Also see they have nothing to say about it.

I will start off by saying that I am always fair in my reviews, and don't just leave negative or positive reviews. Our experience with ServPro's FIRE RESTORATION SERVICES definitely needs to be shared.

We had a fire at our house, and the first step was to hire a restoration/cleaning company like Servpro. About 20 people left their card at my house after the fire, and after meeting with salesperson Felix, we were sold. I can't even blame this on the salesman, because he was nice, understanding, explained in detail what was going to happen, etc. The problem is clearly upper management. I was told that the fire damage would be remediated, unsalvageable goods would be documented in detail, all surfaces would be cleaned and encapsulated, etc. What did I get? Well, first, that "inventory" was basically a bunch of low quality photos of stuff thrown on my deck. All surfaces "cleaned" meant leaving my refrigerator smelling like rotten food, dirty floors, etc. Remediation fire damage meant putting 3 holes in my ceiling from removing insulation in the attic (5' clearance). Mark, the supervisor, sounded like he was doing the best he can, but when I ask about coming back to clean the fridge he needs to "check with management". I never got a call back. During the job I was told things like "this is taking too long", which is probably why the "detailed inventory" was a multi page pdf of illegible content.

Moral of this story - there are many other options of restoration services out there, please pass on Servpro and save yourself the stress through an already stressful disaster.

Now, if you decide to pass on my suggestion, then ABSOLUTELY take this next one. When they offer you their Reconstruction services, YOU ARE NOT INTERESTED! I made the mistake of entertaining this idea, as it seemed convenient. I liked the idea they would be familiar and they told me they would do a free estimate since i was already working with servpro. Same company right? WRONG.

You know, one of these other fire restoration contractors made a good point to me. He was a contractor, servpro is restoration. He said he wouldn't go into restoration just because he's already doing construction because he already has his specialty. Well, servpro has gone into construction to just grab a larger share of this market (this market being helping with people's disasters). Bottom line, after evaluating my negative experience with the restoration among other areas within the estimate, I couldn't bring myself to work with this company.

Then when it came down to part ways and I am citing all the promises that were not fultilled, then (and I quote) "the restoration division is completely separate from reconstruction" and now "I never told you I would give you a free estimate" (cue recorded phone call) and also my negative experience is "the cost of doing business".

This is likely the longest review I have ever written, and rightfully so because you as a prospective customer deserve to be navigated properly as I wish I was. In the end, hard pass.