HVAC reviews in Southampton Township, New Jersey
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Shamrock put in our ac unit more than 12 years ago. They did a fine job installing and maintaining the unit and will be out this month to do yearly maintenance on it. I believe them to be more honest than other local ac installers. When we had an issue with the unit other companies insisted we needed a new unit. Shamrock came out and looked things over, found the problem and fixed it without getting a new unit. At the time this was a cost we could not undertake. Luckily we didn’t have to. Thank you Shamrock. ☘️
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We have used Shamrock for over 25 years. We have a service contract and they are always there to service our needs. During the last heat wave our air conditioner died on Sunday afternoon. By Thursday we had a new system installed. The team at Shamrock is #1 in my book. Everyone we dealt with were great. The cost was reasonable and the installation went smoothly .
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condensation drain on AC leaking from attic. Shamrock employee Jay did excellent job cleared and repaired jam. thanks for great work which cost covered by service contract.
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We have had Shamrock service our air conditioners and heaters for 21 years - always great service and very easy to work with and dependable! Awesome service!
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Possibly the worst HVAC company in the area. They just want your money. They leave you sitting in a cold house for two weeks with no updates on when they will be returning. Spent $600 dollars and still no heat.
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I do not know what is going on with this place but we will not be using them anymore. There’s no one available and they ghost you
I want to add also that it speaks volumes that no one has reached out to me personally, or commented on any reviews to try and rectify any situation or keep a long standing customer happy It wouldn’t matter now as we have moved on to a different company, however, it does speak volumes about the company…
I originally posted this a week ago as a reference -
Very happy with this company’s professionalism and service. Technician arrived at my place the same day and had my problem diagnosed and fixed within an hour. I got lucky it was a simpler issue, but now I can trust them with a tough one! Thanks Jeremiah for talking through your process and going the extra mile!
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Had unexpected AC breakdown in the midst of record heat in recent heatwave. Unfortunately, due to several problems, Shamrock was unable to complete repair on my system for five days. Issues included parts not available locally and some techs calling out sick. Usually good and timely service from Shamrock was not provided this time around.
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The Tender has had a contract for our HVAC service for many years as well as using Shamrock for some plumbing issues in the past. The are reliable, affordable and the service team is knowledgeable and has great customer service skills. Would give them an A+++
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No idea how their rating is this high on google. Before you use them check Yelp. Shamrock will never get another dime out of me. Shamrock did my new construction development. More than one home in this development is having issues with CFM's. Long story short you have to have air getting sucked out as you blow it in. We have too much air getting blown in and not enough getting sucked out. So we don't have enough returns and home isn't heated or cooled properly. Shamrock knew this because CFM's are a simple math problem. They cut corners so badly and tried to do it all cheap as possible. They came back SO many times to "balance" the system. When all the while they knew it wasn't going to work. We could've balanced it 1 million times and it still would not have worked. Because the math was off. BUYER BEWARE!
And yes there are a couple good reviews. But do you want to take that risk on your home? I wouldn't. Not on Shamrock. Never again, -
The worst experience i have the worst customer service. A technician came out said it was heating when it wasn’t. I called back. They said he will come out passed the weekend. Which we spent without heat. We were scheduled 1-5 he never showed up. I reached out to him at 5:44 pm. He said in order to come past hours he will have to charge me double. Asking me for money when coming to fix it was part of his run. I reached out to him on Wednesday because was on a trip man named paul was helpful he scheduled to me at the top of 1-5 on Thursday. I call a 2 no one showed up. It turns out i was never scheduled. Of course i am furious. I hung up paul calls me back within the hour we were able to schedule for 4-6 on friday. I was on a trip i called from outside the country to make sure they will be there. Paul asked me to hold on. He spoke to chris and came back and said that the technician was held at his first job. That he will not make it today. Incompetent people and company.
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Our heating system would automatically start up but within a few minutes would fail. Repeated efforts to start the System where to no avail. It was mid November, unusually cold for the Autumn season. Shamrock dispatched a repair technician to determine the cause of the failure. The reason for the failure was identified and corrective action taken. The entire transaction was handled in a professional manner and in an expedited fashion. Our discomfort was minimized by Shamrock's commendable efforts.
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Been a customer since the beginning (25+ yrs), excellent and timely service by techs who know the business. Helpful office staff who aim to help schedule and provide for your needs. Great leadership makes it happen.
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I have used Shamrock for 30 years and they’re only getting better and better each year. They serviced my heater as well as my air conditioner units. The service technicians are great. I love having the contract and not worrying about anything coming down the road. I highly recommend Shamrock
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I just had a seasonal checkup on the heaters in my 2 homes. The technician Niam was very knowledgeable and even gave me some tips. He was very personable and I look forward to him coming back and doing the same for my AC’s. Highly recommend!!
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I absolutely do not recommend this company First we were ghosted completely on a cold night when it was 9 degrees. No call back. I call the next day they have no one available. I had no choice but to use a different company- my family needs heat.. this is an emergency!! It stops working again we call Shamrock again. Someone is on their way. He calls back saying he can’t come because another company was there earlier. So he willingly leaves us hanging with no heat on another bitterly cold evening.