HVAC reviews in Springfield, New Jersey

C and M are fantastic! Knowledgeable and honest professionals!! Thank you!!!

Called for an emergency call my central air went out in the middle of the night approximately 30 minutes after calling a repair technician was at my house the technician was knowledgeable and professional and took care of our system and got it running I will definitely be calling to set up a yearly service contract with them

My experience with them was good. They answered the phone when I called. They sent a tech the next day to look at my broken unit. The tech Charlie was great. He fixed my unit and I felt the cost was reasonable what more could you want. I will be using them again for maintenance and any future needs.

Found my new HVAC company. My AC unit broke and I have been unhappy with the service provided by the company that installed in the unit, so I called C&M. Very impressed with the service received. They came out the same day and let me know that my unit was still under warranty, they were not the company that installed the unit and went the extra steps on checking the warranty. They repaired the unit and did the paperwork for the warranty! Very honest and professional, will definitely use again. Thank you C&M!

Overcharged for a service call. Broken AC and needed a repair and was stuck Way too expensive.
I appreciate the response from The owner Rich. You guys did a good job and I have no issue with that. Be happy to discuss it further. But the pricing on the parts is unreasonable. My exact part for the oval constant run capacity is 12.14 on supply house. You used a more expense toro constant run which is 65 on supply house. I’m assuming you used this for my convenience because it’s what you had and perhaps it is a premium piece. And that’s fine. 2 parts used I can buy for 75. What would you pay for a reasonable 1 hour service call and replacement of $75 parts ? I’m not posting the final price here but you have my number to call me if you want to discuss. I do appreciate how quickly and professional your tech was and getting service back up but like I said I felt stuck in this situation and paid your price

Talked to the owner Rich today. Very helpful, their business should be the right place to call before making any discussions. They’re patient and knowledgeable. Going to request the services for my new business next year.

We had a great experience with C&M! Cindy was very quick to help schedule a technician for us, on short notice, and also incredibly helpful giving us some great advice on our warranty. And Freddie who showed up for the service call, was extremely knowledgeable, professional and up-front. He explained that we were previously misled by some other HVAC technicians, and conducted a thorough inspection of our unit, and gave us recommendations on how to keep it running well. C&M are great, and I'll be switching to them going forward. Thank you!

I had a heat emergency and called several hvac companies, and no one was available. Trano plumbing put me in contact with Stay Cool and George called me back with in the hour, and was at my house shortly after. George and his assistant were able to diagnose a problem with the thermostat and had the heat back on very quickly. He did an excellent job, and his fee was very reasonable. I will definitely use Stay Cool in the future and highly recommend this company.

Our AC finally died during a heatwave. I called Stay Cool. And George got right back to me and came over within the hour. We needed a new unit which I knew we we going to need. George rearranged his schedule and was able to install a new unit the following day. They were there on time and had us up and running within a few hours.

They show up on time every time. Hector's exceptional, along with his crew. A few instances where I've lost heat highlighted their expertise in maintaining my steam boiler - they're reliable, knowledgeable, and get the job done right.

I've had an outstanding experience with Union Heat. Their team, led by Hector, is incredibly professional and goes above and beyond. They don't just deliver service; they guarantee top-notch quality. Our satisfaction with the job is evident, and we appreciate their responsiveness to our questions. They're always available and make it easy to get in touch – simply give them a call.

Total rip-off alert. They charge a whopping $225 just to take a look at your heating system. And if you agree to their schedule, you'll pay 20% upfront – it's non-refundable. The appointment time window is a whopping eight hours. If you try to pay with a credit card, they slap an extra 5% fee on top of that. Is this company for real? How do they still operate? Save your time and money by avoiding them.

I explicitly did not agree to those terms and fees just for a visit. You won't find my payment info in their system because I refused to be taken advantage of when I needed help the most. I'm sharing my experience as someone who desperately needed heating repairs, only to be met with greed. The company's response is laughable – it's full of lies and completely unprofessional.

Hector's professionalism and attention to detail were outstanding. As a first-time homeowner, he provided extensive explanation and expertise that greatly benefited me. His service will be my go-to choice for any future HVAC needs.

This home services business delivers top-notch customer care, thanks largely to Hector's expertise. He consistently demonstrated exceptional workmanship at our residence. Communication was seamless - getting in touch was effortless, and his punctuality was impeccable. Their professionalism is unwavering; we'd wholeheartedly endorse their services.

I was a long-time customer of Union Heat, relying on their technician Hector for years after he installed my tankless water and heating system. However, five years later, it's all but worthless. The company failed to deliver. In February 2024, Hector tried to fix an issue, but his work only led to chaos. He left a CO2 pipe disconnected in my basement, filling the house with noxious fumes. I was lucky to have another contractor discover this disaster and put it right.

Despite taking $3500 from me, Hector showed no concern for the mess he made. When I reached out to him, he ignored me entirely. This company can't even fix what they install - I'm convinced it's because they lack the necessary expertise. Avoid them at all costs; you're on your own if you use their services.

I'd highly recommend this company to anyone seeking reliable service. The installation of our split level AC units was prompt and flawless, thanks to their professionalism. What impressed me most was the exceptional customer experience – friendly staff and seamless communication made all the difference.

I'm extremely satisfied with the HVAC services I received from Union Heating. The owner, Hector, is clearly passionate about his work and genuinely cares about providing excellent service. He's courteous, responsive, and incredibly skilled. The workmen at Union Heating did an outstanding job installing my new gas heating system - their craftsmanship was evident. What impressed me most, however, was the thoughtful placement of a new tankless water heater in my utility room, which freed up valuable space. This level of attention to detail and customer-centric thinking is truly remarkable.

Hector was very professional and responsive - a great experience from start to finish.

I've relied on Union Heat for over a decade without a hitch. Their reliable service has seen me through everything from fixing an old boiler to installing a top-of-the-line replacement unit. The installation of my new combi boiler was swift and efficient, with the regular maintenance keeping it in top condition. Even when my old boiler broke down in freezing temperatures, they would respond promptly - always a reassuring feeling. Union Heat's expertise is unmatched; I wholeheartedly endorse them for any repair or full system replacement needs.

I'm running a bit behind posting this review.
As a new homeowner, I needed a new water heater and gave Union Heat Services a try for the first time. Hector went over the process and costs involved in replacing a tank water heater with me. The job was done professionally and efficiently. I'm pleased with the service and will definitely be using them again in the future.

Found a reliable company that genuinely prioritizes customers' needs. Hector's team is excellent - methodical and budget-friendly. Been with Union Heat for ages, no reason to shop around elsewhere.