HVAC reviews in Stratford, New Jersey

I had a routine maintenance inspection on my HVAC system done by another company in preparation for the summer months and was shocked to be told that not only were there major problems with my AC, but my heater was leaking and needed to be replaced. I was so upset about this unanticipated problem/expense and had Focus come out for a second opinion. I'm so glad I did! John Edwards came out and did a thorough and detailed inspection of both my heater and AC units. He took the time to explain that there were only 2 minor preventative steps I may want to consider with my heater down the line and that my AC unit was in fact working fine! Not only did he assure me that my HVAC system did not need to be replaced, but he dispelled "problems" found in that other company's report. They were clearly using scare tactics & fraudulent readings to make a sale. John followed up days later once I turned on my AC to ensure it was, in fact, working perfectly. I so appreciate Focus's professionalism, honesty, and commitment to their customers. I will never use another company!

I am Extremely pleased with Focus Hvac and also HIGHLY recommend them. This was the 2nd time I called then this year. The 1st time was in July for our AC unit which was fixed within 2 hours of me calling them on a Sunday morning and this time it was my heater same thing called early on Sunday morning and my heater was fixed within 2 hours of me making my call. Our tech this time was Alex and he was very nice and informative
he explained what the issue was and fixed it. I will always call Focus for any of my HVAC issues.

Focus HVAC worked on my minisplit. They were awesome and very reasonably priced…

I recently had some issues with my A/C unit and Focus came out on a weekend night within about 2 hours from calling. They were able to quickly assess the issue. I ended up needing a new unit which they installed about 10 days from the call. Talk about fast and professional. It helps that they are reasonably priced and I got 0% financing through PSEG with Focus doing all the paperwork for me. Overall fantastic experience.

My technician was here within the time window I was given. He was courteous and professional in his service. I was pleased by the care he took in preparing my HVAC system for the heating season.

I’ve been using Focus HVAC for a few years now. All the technicians have been great. They are knowledgeable, polite, and always come on time.

Heat went out during one of the coldest weeks of the year. Called Focus and they came out in less than two hours on a weekend. They fixed the problem quickly and the tech was friendly and knowledgeable. Would definitely recommend.

Started with a service call and I liked how it was handled! Fast, knowledgeable and very friendly on the phone as well as in person. Turns out we needed a whole new system, Heater/AC since ours was 25+ years old. We had Dan come out to give us an estimate. Not only did he give us 3 choices, he was a big help with some other decisions we had to make concerning duct work . He explained everything perfectly! Even found us some rebates which really helped. No pressure at all! Even answered my emails when I had a question very promptly. Long story short...install went great and the guys were very polite and respectful! We love our new system and Focus has made us permanent customers. Thank you to all of you including John who is one of the owners who stopped by to introduce himself! Great experience!

UPDATE 2024: We've since sold that home and bought another one that was a little further out in the country and I was afraid they wouldn't be able to come out that far. Not only did they come out that far we actually had them install a new unit into this home. Still the same great service and communication! So grateful that they can still come out when we need something! Highly recommended!

Extremely knowledgeable, solution-oriented, and reasonable. Was so impressed with the way they handled our failing heater that we will be signing a service contract with them. Can't recommend Focus enough

Excellent service and technicians. Skilled and efficient. Highly recommend.

I was told about Focus by another HVAC company to get our heater tune-up before the season got cold. When I called they were able to quickly get us on their schedule. The tech Adam was very professional and only found one small issue that he was able to take care of immediately. The price was extremely reasonable and we are now ready for winter. Thanks Focus

I woke up this morning with no heat. I called at 8am and by 8:30 someone was already at my house! Yaun was the young guy who came and he was just AWESOME to work with! He was so polite and respectful. He was very knowledgeable and worked quick, even when my cat wouldn’t stop bothering him :) From the receptionist who made the appointment, to Yaun, we had a very positive experience with Focus! 10/10 would recommend!!!

Technician was very knowledgeable he did an amazing job also told me one thing that other people that I had had out didn’t which I really appreciated and if I have a problem, there will be the ones I call

Sunday morning emergency call.AC blower stopped working Paul was out there within 90 minutes. Fixed the issue and did not overcharge. Great experience with Paul. Kept me updated throughout.

Adam and Mauro were excellent. On time, professional, and just positive individuals. I changed to Focus 2 years ago from one of those big outfits and so glad I did. They never hassle you to buy anything as the other big companies did every single time they came out. Anytime I call I always get someone and they are always polite and so helpful. I use Focus for my maintenance twice a year and couldn’t be happier. 10 out of 10 every time! Thank you.

Great service! Nice people. Installed new boiler in half a day. Will use them again.

Good honest people. Anyone looking for a heating/ac company in South Jersey would be well served by chosing Focus.

I’m a repeat customer and have been consistently pleased with their work. Courteous and efficient staff. I want to shout out Mauro, who did an excellent job servicing my air conditioning! He explained the necessary repairs clearly and did not try to sell me services I didn’t need. Very positive experience!

They did an amazing job installing our new AC unit. The technicians were friendly and knowledgeable. They did a wonderful job. Dan was friendly and walked us through the whole process and answered any questions we had. They made a stressful process very easy. Thank you!!

I needed a new water heater and Focus HVAC came to my rescue!! They are very professional, on time, responsive and reasonably priced! I highly recommend! Shout out to Adam and Brett!! Great work!

Excellent experience with my mini split installation. Would recommend and will use again.