Constraction reviews in Wayne, New Jersey

Unbelievable service! Melissa literally was at my door within an hour of my call for help! When you feel helpless and lost after a fire, they make everything so seamless and effortless. We are currently waiting on insurance to be finished with our restoration process but as soon they give us the OK, Ryan is heading it up and I'm super confident! Highly, highly recommend Servpro, Melissa, Jose, Tyler, Bill and anyone else I may have missed!

Melissa and her team could not have been any better - they arrived at our office within an hour of our call and emergency. She coordinated everything with her team and our insurance company. By the time we were done talking - Tyler and his team were completely finished with the cleanup and already had the dryers up and in place. They came back less than a week later and cleaned the carpets - the office looks brand new again! Thank You Melissa, Tyler and all those who helped us from Serv Pro - you are the best!!!

Jose Rodriguez was extremely kind and patient with me during the holiday week that most people are usually not as responsive.

From the first phone call to coming out and making an assessment and completing a consultation. It was professional and refreshing to see.

He even found a way to not charge me for services, for example an area on the rug I thought was mold and he inspected and realized it was just an old stain that can be carpet cleaned.

I was surprised by the professional honesty and patience he had and his team had. I would very much highly recommend their services to anyone.

HIGHLY RECOMMEND for their excellent service and communication. Jose and his team arrived within 30 minutes of my call. They were all friendly and courteous. We had a pipe burst in a finished basement of an elderly family member. It was very upsetting and daunting for her to see her home in that condition. Jose was very reassuring and clear about what would be done to address the situation. The team worked quickly to remove all the water, and placed numerous fans and a dehumidifier in the area. Within an hour of arrival, we were relieved that our disaster was remedied! Thank you SERVPRO!!!

Janel and his entire crew were great, very careful and meticulous.
Got everything back in our house, setup and placed exactly where we wanted it and not a single scratch of the freshly stained hardwood floors.
Very appreciative and thankful for him and his crew.

The Clayton team from Servpro were incredible. We had a time sensitive project that numerous other large contractors did not want to get involved with and this team not only took the project on, but kept the price below my expectations, and then completed the project almost a week sooner than anticipated. Great communication, high quality work, and thorough to the highest degree. Highly recommend these guys, and excited to have in my group of contractors I can rely on.

Highly recommend!! Could not be more satisfied with their service. We had a leaking pipe in our basement that required walls to be torn out and tons of blown in insulation to be carted away. I called them on a Sunday night and they were there the next morning! They worked directly with our insurance company to figure out what needed to be done and got right to work. Frank, Geo and Hugo were so easy to work with and did a fantastic job cleaning up. We hope we never have a reason to call them again, but we’d call them in a heartbeat if we did. Cannot recommend them enough! Thank you!!

Daisha and Javier came on a Friday night around 730 after a long day already and stayed and did an amazing job on our house after a waterline snapped and flooded a bathroom and the bedroom underneath. They were very quick and conscientious in their job and I would highly recommend them.

What an amazing experience we had with Servpro! In our club house we had a raccoon take up residence and made an absolute mess. I called and left a message and 15 minutes later I got a call back from Tyler. And this was a Sunday! He came and met me Tuesday and they did the job today. They used Hazmat suits and successfully removed the walls he destroyed and all the other debris. It’s disinfected and cleaner then I could have ever imagined.
I am extremely impressed and would recommend to anyone who asked. I want to thank them for a speedy resolution and their professionalism.
Cindi at Lindy’s Lake.
5 stars plus!

What a great experience we had today with our Servpro team, Frank and Hugo. Very confident, professional, Caring, and CLEAN! I Highly recommend this outfit for your restoration needs.

We had a waste water backup in our office. Janel, Amilcar and Hugo did a fantastic job cleaning all our restrooms and floors. Highly professional, prompt, and polite. Jose the production manager and John the owner very responsive. Customer satisfaction is their priority.

My experience with Servpro was nothing short of a nightmare. Their “typical” business practice set back the timeline of my home re-build by months. According to other industry professionals they used significantly more equipment than necessary which included a massive trailer generator. Poor equipment management in running their water pumps to an ejector pump that had no power, twice. Representing me without permission to my insurance field adjuster, scheduling and doing a walkthrough of my home without notifying me until I was looped into an email after the fact. The complete overreach of their management led me to demanding they remove their equipment from my home so I could find a different mitigation contractor. At the end of all of this I ended up with a bill for $15,000 for just 4 days of work (the generator on its own cost $1,500 a day) and months of time spent fighting my insurance company for a 3rd party adjuster. Servpro management did such a poor job working for my best interest during their unauthorized walkthrough that after getting a 3rd party adjuster involved with my construction contractor my claim went up dramatically. Their actions took a hard and stressful time for me and my family and made it even more difficult and an even longer process than it already was going to be.

:Update:

Servpros response below appears to have been a meaningless gesture and purely a PR response to appear like they cared about the hardship my family and I went through. I responded to their request to discuss my concerns a week ago but haven’t gotten a reply. This comes as no surprise because even after I emailed management with my grievances the day I requested them to cease mitigation they did nothing to try to make it right or to just inquire into what happened to not make the same mistakes in the future. Seek services from a company that will take better care of you.

Called to make an appointment for a simple dryer vent cleaning at my townhome. There was no information on pricing on the website, so when I called I also asked what an estimated price would be (Ballpark figure). The woman said she couldn't give me an exact price but after I gave her all the pertinent information, she said it would be around $99 but that could change slightly when the technician would some by for the job. I asked what that meant and specifically said, "you just quoted me $99, he isn't going here to come here and charge me $300 is he?" The woman said, "Oh no it wouldn't be like that, if anything it would be slightly higher than the $99." So I made an appointment. So the man came and after 15 TOTAL minutes he was finished. He told me the total was $280. I looked at him like he was crazy and told me that my initial quote was $99 but could vary slightly (Slightly to me means up or down my $30 to $40, NOT HUNDREDS). He said that is what the cost is, I said I was told something else and I am NOT paying much more than what I was quoted. He called the office and told someone there that the woman taking reservations told me a certain amount. After he hung up, he said that, unfortunately the price is $280. I said, well unfortunately, I am NOT paying that and added that townhome units are usually about $99 to $129 in that range since it is less complicated than a home. I told him to call his company back which he did and he spoke to someone, the owner I presume and told him what the situation was. After some back and forth, I said the most I would pay would be $140 and that was accepted.

I would totally STAY away from this company that conducts their business this way. I could have went with 5 other companies for much less. Prices and a ranges should also be posted on the website. This sounds like a TOTAL SCAM to me.

We recently had G&Y Dryer Vent Cleaning out to our home in Wayne, and the results were outstanding. James was friendly and professional. They cleaned out our dryer vent and repaired some damage in our chimney with great care. We had pests in the attic, and their pest control team eliminated the issue fast. The attic insulation they installed has already made our home more energy-efficient. They also took care of a mold issue with expert mold removal and mold remediation service. Their roofing service sealed the deal—this company does it all!

G&Y Dryer Vent Cleaning & Air Duct Cleaning Service in Wayne provided me with an excellent experience. Our attic was finally pest-free thanks to Brian and the team's great chimney repair, thorough cleaning of our dryer vent and air ducts, and pest control treatment. Our home is now more comfortable thanks to the attic insulation they put, and their roofing service promptly rectified a troublesome leak. The professionalism and reasonable prices have made me very satisfied. For any future maintenance, I will most certainly be contacting the G&Y staff!

No show ! Called the office twice , once in June and then in August. Both times I was given an appointment 3 weeks later ( which is acceptable given the demand ) . Both times , on the day of appointment, no one shows up and when called, they say there was never an appointment.

Joe and his team did an excellent job. This is the second time we used him in 15 years. Would definitely use him again

Hubbinger Landscaping is great. Professional, high quality work done exactly as described. If you need patio or pool work, go with Hubbinger!

Joe Hubinger and Hubinger landscaping provide extremely creative landscape and landscape design. Joe is thorough and responsive and I highly recommend him.

We couldn’t be happier with the way our project came out. The crew was helpful beyond what they were hired for, they helped with stuff that they weren’t even responsible for. Above and beyond our expectations which were high to begin with.

Absolutely Amazing! Joe and his guys are by far the best. They do above and beyond whatever is expected. The transformation that takes place before and after is just unbelievable. I couldn't be happier.