Reviews of local pros in Wayne, New Jersey

Atlantic did a great job. The technicians were experienced and helpful. The service call was on time. The work done was wow..for old equipment. Great emergency service in winter. The price was high, yes. But I'm not complaining after 3 other plumbers said to replace everything.

I’m extremely grateful for the amazing job Zaid and his team did for my café kitchen. He handled the permit, provided and installed the sinks, replaced pipes, and made the entire process completely stress-free. Passed inspection with no issues. If you want someone reliable, professional, and who truly knows what they’re doing and actually CARES, I highly recommend hiring them.

Manager and super of 75 apartment building in N. Bergen NJ. Have a Trane rooftop unit that 4 contractos before them came out and did nothing but give me the run around. Al and Gus came out same day I called and were able to get the board immediately. They were back in 2 hours and worked through the rain to get out air conditioner back up and running. Also taught me how to operate it and gave me some good advice on future projects we are looking into. Besides the work really good people that I trust to be in our building with our tenants.

I am using my daughters account since I don’t have my own account but had an excellent experience. Converted the house from oil and propane to gas. They took care of all the paper work with PSE and G and Zach was easily accessible. The work went smoothly and they were very professional.

I would highly recommend 😊

thank you ultimate air for sending john to service my ac units he was professional and knowledgeable and did a great job

Ultimate Aire Systems
Has the highest standards for their Installation department and Service department.
I would highly recommend this company.

Dave and Mike did a great job servicing the HVAC, they were fast, professional and went above and beyond!

They showed up on time, work knee and left my property clean in the new scrolling blower is the best thing that ever happened to this house! Quiet and effective, I would definitely use your services again

Ryan arrived on time and was professional, working through the issue with my HVAC and thoroughly explaining what the issue was. I never felt like he was rushing through the task at hand and he spent quality time but was efficient identifying the issue.

We have worked with Jeff and his team for almost 20 years. They are all great, especially Dennis when he comes for our maintenance service

This company is AMAZING!! They were professional, on time, and highly qualified. The technician provided me with quality furnace repair work, and I will not use anyone else when it comes to my HVAC needs.

If I could have left something less than a 1 star, I would have. I couldn’t believe how unorganized and rude this company was. They came to
Change some filters and check units, couldn’t give me a price until after the work was done. Hit me with the price, but charged me
Twice! Then told me they couldn’t refund on the spot and I would
Have to wait for the office to call me. They never called so I called them. I was told the refund was done there on the spot. They decided not to do
It for whatever reason and then didn’t even call to
Follow up. I then called AGAIN asking
Where the refund was and she goes “oh! Well do it right now!” I asked why this wasn’t done the first time they said it and she says “well we are doing
It
Now” I then asked if
I
Would have never called in, you guys would
Have just kept the money”!?? She goes “yea sorry” doesn’t sound like it!
They left a box of filters that some kid didn’t explain he was leaving something unpaid for only to find out later “oh we have to
Charge for filters now too” I said no, just pick
Them up and they were free to
Come
Get them. They picked them
Up on Friday but then say we decided not
To process a refund until filters were picked up. The filters have nothing to do with the fact they charged me twice for a
Whole separate service and then want to tell me they processed a refund
That didn’t get processed cause they decided to keep the money. If I wouldn’t have called they would have never followed up and would have just kept the double charge there. This is far from a company I
Will ever sign on to deal with again. Busy business owners don’t have time to deal
With contractors who do
Their jobs as it is, let alone deal with people who clearly don’t know how to do theirs!

This was an actual letter sent to owner who has not even bothered to follow up. I should note UA installed 5 condensers in 2005 and 3 have leaked freon and needed recharging...does that sound like quality work? Don't use these guys period.

Jeff,

This email is to express my disappointment in your company handling my recent HVAC problem. As u might know I had TWO seperate leaks in my master bedroom ceiling. The cause was in part tied to sweating of the system and the other tied to the original installation that your company did in 2005. The latter was discovered by me after opening the flooring in the attic and witnessing first hand that the first elbow of the condensate drain under the floor was NEVER GLUED TOGETHER. Further your tech added insulation in unit from blow back occuring but fail to see about 4" of the line into unit from condenser near air handler was also sweating due to no insulation. In addition the drain connection to pan also was leaking too but do not think was cause of current leaks. None of these things failed as a result of runtime but were a direct result of poor attention to detail and installation work. I relied on your company to initially install my hvac systems and also last season or two replace the one that is currently causing trouble. As the owner of the company Im shocked you havent even bothered to investigate this. It was bad enough I paid $160 for putting a piece of insulation in the unit that should have been done to begin with. But then doing the work myself after refusing to pay again for labor charges to fix the drain pipe.

Im writing you to bring these things to your attention if werent already as well as document them.

Since then Jeff personally reached out to me to rectify the problems. One of my condensors blew and to make up for prior issued he is now replacing it 30% lower than a competitor as well as throwing in a new air handler......suffice it to say he made up for it and then some...that how smart business is done!

Customer service is top notch when it comes to Jeff and his team. We’ve done business with them for over 30 years. They are hard working, reliable, professional and will go above and beyond to make sure you’re happy and satisfied. What more could you ask for. They are the best around. Very professional and knowledgeable in their field.

Thank you Jeff and team for great service in installation of new furnace.

I contacted Ultimate Aire to obtain a service contract and garage heater install. First appointment I waited for 4 hours. I called their messaging service and no call back. I got a call back in the morning. Excuse was that technician's cell phone wasn't receiving a signal. today, I was rescheduled between 11 am - 1 PM. At 11:50am, tech called me and said he would be arriving in 20 mins. He ultimately showed up at 12:55pm (over an hour after he called and set my expectations). I work in NYC and live in NJ. I had to take a day off to work from home and I had a meeting at 1pm. As a result, I turned them away as they are clearly unable to set expectations and manage their time and/or employees.

I have used Ultimate Aire for over 20 years. They are professional, know their stuff, are timely, always return calls, provide white glove service inside and out and do everything you would expect from a 5 Star rating!

Ultimate Aire has the best team - service, scheduling, price point, always available & professional, just everything, they are simply the best!

If your looking for the most professional, knowledgeable and flexible HVAC Company in NJ than look no further than Ultimate Aire Systems. Plus their Customer Service is second to none. Kudos to their team!

Dennis came out for a yearly maintenance visit and provided great service. We have been customers of Ultimate Aire for many years.

Excellent job with seasonal boiler maintenance by Mike & Dave. The company also installed my air conditioning system earlier this year. Great reviews are well deserved.