Constraction reviews in Albuquerque, New Mexico

We have never been more pleased with a company coming into our home. My wife works from home so she is usually the one who is there for any install/delivery/repair/etc. Jesse and Jimmy were so professional, respectful, and kind, that it’s the first time my wife wasn’t apprehensive about being alone with strangers in the house. They called each morning to give a timeframe of when they would be there, and they were on time. They left the areas they worked in so clean that if they didn’t have to tear down walls, you wouldn’t have known they were there. The work was done so quickly, it exceeded our expectations. Jesse and Jimmy, and this company as a whole, were outstanding. I can’t recommend them enough or say enough good things about them.

STOP restoration is hands down the best restoration company that I have ever worked with. They are prompt and courteous. They keep everyone involved informed with the entire process from start to finish.

The team at STOP Restoration was highly responsive and professional while they mitigated the fire and water damage to our house. When, during the course of work asbestos was found to be in the drywall, STOP safely and capably removed all the affected material. They had a real concern that we would have a safe environment to return to, and that concern was manifest in the effort they put into their work at our home. Thank you to everyone at STOP for your hard work on our behalf.

Stop Restoration is amazing and I highly recommend them. Their customer service is at the top! They are extremely responsive, friendly and very professional. They get the job done. I had a fire event and they were prompt with what they needed to do to clear my house for the rebuild. They also work with professional subcontractors and they are also on the ball. Give them a call, you will not be disappointed. Carmen

I called your business today , and I got an instant response from Andrew. He quickly came over to my brother's home in less than two hours . Upon inspection of my brother's home , he told us about how hazardous it is for my brother to be in his home. Andrew is working now, efficiently to try to get my brother help with repairs to his home which include mold and asbestos. Andrew is a real answered prayer and we are grateful for his caring professionalism. This company is blessed to have him on board.
A. Chavez,
On behalf of my brother Robert Chavez
Albuquerque, NM

STOP responded to significant flooding in my home due to a burst pipe. They responded immediately and got my home cleaned up and dry in no time. I highly recommend Service Team of Professionals (STOP)!

We recently experienced a pipe leak which damaged our kitchen ceiling, flooring, and cabinets. The STOP team came the same day we called, assessed the damage, and began drying things out over the course of several days. They monitored the humidity in our walls, flooring, cabinets, and ceiling closely and were very responsive to our questions, concerns, or requests. We are now finished with the water mitigation process and are sad to see this amazing team go. If only we could talk them into doing the rebuild process too….

We received the best care from each team member who came to our home or talked with us via phone. We got daily emails reporting the actions taken that day, just to keep us fully informed. We extend a special thanks to Kegan, Kevin, John, Jordan, Joel, Reuben, Jesse, Matt, and any others of the team that we may have inadvertently omitted their names. We highly recommend the Service Team of Professionals!

The team at STOP Restoration was highly responsive and professional while they mitigated the water damage to my house. STOP Restoration safely and capably removed all the affected material. They had a real concern and maintained a safe environment to and that concern was manifest in the effort they put into their work at my house. Thank you to everyone, at STOP Restoration, and especially to Joel, Donald, and Felix at STOP Restoration for their OUTSTANDING work on my behalf. I definitely recommend STOP Restoration to anyone!

STOP Restoration can do it all. We had significant flooding damage at multiple school properties in late June, 2024.

Their team has provided excellent customer service and has been instrumental in the cleanup efforts, from demolition and asbestos abatement to storage of materials and remodeling.

STOP is trustworthy and handled our disaster with ease.

I’m giving two stars instead of one because Brianna in accounts payable was kind and professional despite her coworkers and owner being just the opposite, in my opinion. The workers who came were not welcoming, kind or compassionate considering they come into the homes of those who just had some form of destruction happen to their customer’s home. They make you feel uncomfortable in your own home and stand around a lot instead of working. Last complaint, is the extreme unprofessionalism displayed by their owner. After telling him that I was calling to pay he threatened us with putting a lien on our property, which is absurd considering my payment was not late according to their terms stated in my invoice. Even so, the disrespect and unprofessionalism he displayed came as a shock to me considering I had told him multiple times I had full intention of paying them in full that very day(which i did uphold my word). He seemed so desperate for my payment, that I can assume business is not going well for him and I am not surprised as to why. My husband works in construction alongside many other contractors, business and home owners. We will make it a point to let it be known that STOP restoration is not the company to trust their business or home with under any circumstance.

Miguel and Michael were fantastic. Professional and efficient and thorough. The dis asbestos removal and were great. Highly recommended.

My garage was recently flooded. Stop Restoration came on very short notice, and got everything dealt with and back to normal! The workers had very good customer service, and the owner Kegan Stephens was great to work with! I’ll be recommending them to as many people as possible!

Demo quality work took few days but worth the quality precision & care to details- mold removal, microbial treatment ,great teamwork to work with- michael caldera, xyacery, Ethan & zachary.

I am delighted to give STOP Restoration a well-deserved five-star review. Their team responded promptly to my after-hours emergency call, demonstrating a high level of professionalism and efficiency. They not only prevented further damage from a flood but also ensured a thorough cleanup, leaving my home in pristine condition. The dedication and expertise displayed by STOP Restoration during this stressful situation were truly commendable. I highly recommend their services to anyone in need of reliable and top-notch restoration assistance. Thank you, STOP Restoration, for your exceptional service and commitment to customer satisfaction.

Great at beginning and middle— end was difficult because Stop is short on staff. Finishing project got delayed, delayed my contractor for a day, but overall, stop was tidy , professional amd did a good job.

STOP Restoration was fantastic to work with. They came in and took care of a severe mold issue that we had discovered. Their team was highly professional and cleaned up the mold issue that had spread extensively throughout our guest bedroom, bathroom and the adjoining bar area. Every time they came to our home they cleaned up like our house was their house. We passed the mold testing with flying colors. Highly recommend STOP Restoration!

I just want to give a huge THANK YOU to Mr.Kegan Stephens. I have had the pleasure to get to know him, this is not just a review for the company but I would love everyone to know that this man helped out with a backpack give away this year, his generosity is above and beyond. He helped make a difference in the community giving back to kids & families. If you want someone reliable and trustworthy this is your guy. That being said I can only imagine how hard he works for his team and how well his team will work for you. So thank you again from the bottom of my heart. I really appreciate you,our community appreciates you. Keep being amazing. #TeamStopRestoration#

We recently started working with STOP Restoration and we could not be happier with the level of service they provide. From the office staff to the technicians they have been knowledgeable and timely. They assisted our us and our clients with mold remediation and made the process very smooth. Thank you again and we would highly recommend them to anyone looking for a great restoration company.

They did a good job with my flood-mold restoration. Very thorough.

Miguel Martinez worked on the fungus problem in my bathroom today. He did an excellent job. He was thorough, paid attention to detail, and got the job done in a timely manner. I would highly recommend him and his company for any additional work if needed
Barbara Haner

The stop restoration did an amazing job on getting rid or our mold situation.. Miguel was super respectful of our property, and walked us through every step he did just so we had an understanding of why and what he was doing for the day. Thank you again we really appreciate the hard work you did!! 😊