Home Services reviews in Albuquerque, New Mexico

In response to your reply, HOA was and is very aware of my no request for lawn care. Not only that, but I contacted your company prior to the day you sprayed my yard to verify that you would not spray. I will not mention the name of the person in this review, but HOA is very aware that I was assured the day prior to your spraying my yard that YOU WOULD NOT SPRAY MY YARD. Try another excuse.

I have no idea how the actual service is, because the scheduling communication is so poor, I can’t even get scheduled. In response to my request for service, Casey left me a message to call him, & when I was leaving a voicemail for him, I got a text saying “who is this?” Excuse me, what?! Is this really the level of professionalism I can expect when I’m calling for a service that’s going to cost me thousands of dollars (but be a very quick service)? He said he’d give me a call the next day. That was five days ago, so I texted again today. No response. I wanted to share my experience, because I’m exhausted by how hard it is to get anything done in ABQ; this is not normal. I do business in other states, & I get calls back & things scheduled in a matter of hours. Please train your front end folks better, because it’s really frustrating to need help, be willing & ready to pay for said service, & a company not have it together enough to return calls & provide the service.

Edited to respond: With respect, please do not mansplain me. Every business knows their busy season & can adequately be prepared if desired. Additionally, the “personal cell phone number” was given to me by Casey himself, & I absolutely did not contact him outside of business hours.

If I could give them a negative I would but apparently you can't post until you give them at least a 1. Even after requesting no service they have chopped down my flowers (no return call when I complained), and after reminding them to stay out of my yard and not to spray (I was assured I would have no problems) I walked outside to find out they sprayed my yard (I had called the day before to remind them not to). I called again to complain and will see if I get a return call. I am contacting my attorney.

Again, in response to your placing blame everywhere else, HOA has known for years about no service to my home, property management company has contacted your company about this, I have made several (unreturned) calls to your company and YOU KNOW NOT TO SERVICE MY YARD yet you still killed my plants by spraying after you reassured me you would not spray (one of those unreturned phone calls). Those were the replants after you cut down the original plants. Take responsibility for your unprofessional management.

Saw two of these vehicles driving very recklessly. If you can't trust them on the street, why would you ever trust them in your home?

This has nothing to do with their service, but I was just driving and a male driving one of their trucks was driving recklessly and dangerously. I first noticed him when I was at a red light and he jerked his truck to the right into a nonexistent turning lane and almost rear ended the person in front of him. This was two cars behind me. He made the same right turn as me and unfortunately ended up behind me. He was swerving all over the single lane road and proceeded to hit the curb on his right a couple of times. He sped up and I was afraid he was going to hit me so I pulled off on the first street I could. I am very disappointed in this company because I called 5 separate times to tell them but there's no answer. He sped by me so fast that I couldn’t get a truck number either.

This company has named Brand equipment you'll be well supplied able to cover a large volume of work commercial landscaping choice

My HoA has a maintenance contract with Heads Up. They don't have to care what my lawn looks like and it shows. I have been complaining about this for years and years now.
During my last interaction with the tall blond lady supervisor, she could not stop laughing at me. I am old and use a cane to get around, my gait is unusual granted, but It should not be a source of amusement for your supervisor. (I included some common tools in the photos for scale)

The company as a whole is ok.. but the team that did my yard was awesome! Thanks to Buddy and his team they made the whole process easy and fun wile marking sure I knew what was happening and when as far as they c ould.

This company was hired by our homeowners association for landscape maintenance. There is no quality in their work, and the company charges a lot of money for the destruction that ensues. The only thing they do is use the loudest two stroke gasoline powered blowers and machines to blow all debris and topsoil from one place to another. The noise and fumes are hideous, and they blow the pine needles and other dry debris into the small gully behind our house which does not belong to us or the association, creating huge fire danger there where the ponderosa trees grow. They blow all topsoil away and hack at our plants until they look dead. The small areas of green grass are now just weeds and dirt. They do not pull any weeds near us, and they do not keep the sprinkler systems working at all. In winter they slam into the curbing on our driveway with their snowplows, breaking it and shoving it into landscaped areas. They use nasty chemicals, summer and winter. I cannot imagine why our HOA board has hired them. I have let the HOA know about the problems. It is miserable, and I dread seeing them anywhere in our state.

These guys are not very professional at all. Can’t even blow leaves in a professional manner. This is after spending an entire weekend cleaning and replacing the liner in the fountain. So yeah choose another company for your landscaping needs.

Heads up Landscaping, now they are called Yellowstone Landscaping. They have been doing the property cleanup and maintaining of some property that is owned by the city of Rio Rancho, that a local property management company manages. They are not getting what they paid for, after they left for the day , I went out there and raked underneath the bushes. and this is what is left. they even use a blower to get all the leaves out but half the time , the guy that is going behind them just shoves the leaves back under the bushes, instead of picking them up. They have been here on several occasions for the last month and a half. They only do a half ass job at best.. Boy that is money well spent.... maybe not. 8/17/2022 follow up. Here is what Yellowstone left behind on this trip , they never clean under the bushes this is what they left behind. Boy aren't you glad that the city waste our tax dollars on services that are not getting there monies worth.:9/5/25. Well yellowstone still has not improved in their service. Look at all the leaves and debris they left. I do not understand why the city is paying them for the crappy job. The tax payers pay for this. I would never hire or recommend them. Amazing they are still in business.

Our HOA hired this company y and it was a disaster. They gave a lot of excuses for why they were doing what they were hired to do. Our landscape was worse than ever. They left just grass all over didn't address any weeds and their employees were MIA much of the time. Even saw a guy laying on the ground where he was supposed to be working.

RM Solutions me ayudo con algunos trabajos de Gravel y nivelación de terrenos, los cuales no hubiera podido hacer sin su maquinaria.

Excelente trabajo, precio razonable,muy respetuoso y responsable

Excellent all the way around

Dude was cool he made sure my back yard was level he cleaned after himself

Walter did some land clearing and trash removal for me, excelent work !

Excellent work, extremely professional and highly competent at what he does from beginning to end, great job and a very reasonable cost highly recommend this company.

Best excavator contractor in town!!! (ABQ) let him know your needs he 100% got you covered!🫡

He showed up exactly when he said he would, was very professional and his grading was excellent. Highly recomend!

Walter was very professional and made it easy for us,Thank you for your hard work Walter.